Dunkin'

2.6
16 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughNot available

Location

Dunkin'
425 Madison Avenue, New York, NY
10017, United States

Hours

Reviews

2.6
16 reviews
5 stars
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4 stars
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1 star
7
  • AE
    Alberto Edwards
    Dec 7, 2025
    1.0
    No good
  • SM
    Simona Marie
    Dec 1, 2025
    1.0
    I only come to this location because it’s the closest to Grand Central Madison, and honestly, that’s the ONLY thing it has going for it. The customer service is atrocious. The staff acts like customers are an inconvenience. God forbid you ask for a straw — which THEY keep behind the counter — because the attitude you get is unbelievable. They take forever to make a single coffee, and spend more time in side conversations than actually doing their jobs. It feels like they let anyone run a franchise these days. The place just opened and it’s already this bad. At this rate, I doubt this location will last long with service this poor.
  • JJ
    JennG
    Nov 26, 2025
    2.0
    Let me start by saying the food I've ordered has always been fine/ fresh donuts. But my coffee is made wrong more than half the time. Its entered in correctly, because the sticker is right, but what is given to me is definitely not correct. so that means they dont even read the order correctly before making them. Its usually very busy and not worth waiting for a remake, so I just deal with it. But what if its someone who has an allergy, or is lactose intolerant??... that could be a huge problem.
  • ES
    Esther Sanchez
    Oct 19, 2025
    1.0
    Really rude and give ordered lol
  • JB
    Jessie Buestan
    Aug 14, 2025
    1.0
    Its a 20 min of a wait if you order online to pick up in store. Don’t understand why it takes so long. If orders are to much to handle if made online why offer it?? Hash browns at times are burned and still given to you that way

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 425 Madison Avenue, New York?

Dunkin' is open Monday through Friday from 5:00 AM to 7:00 PM, and on weekends from 7:00 AM to 5:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.