Domino's Pizza

3.3
506 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in New York? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 153 E 116th St .

Location

Domino's Pizza
153 E 116th St, New York, NY
10029, United States

Hours

Reviews

3.3
506 reviews
5 stars
210
4 stars
70
3 stars
45
2 stars
23
1 star
158

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, unresponsive phone lines, and unresolved complaints.

Food Quality

While some customers praised the food as delicious, many reported issues with incorrect orders, missing items, and unsanitary conditions.

Delivery Issues

Multiple customers experienced significant delays in delivery, with some orders never arriving and others being cold or incomplete.

Pricing Concerns

Several reviews mentioned overcharging and dissatisfaction with the value for money, particularly in comparison to other locations.

Cleanliness

There were serious concerns about hygiene practices, with reports of staff not wearing gloves and unsanitary food handling.
  • GM
    Gregory McLellan
    5 days ago
    4.0
    I have eaten dozens of pizzas from this location over the last ten years. In the last year we've notice a huge increase in the quality of the pizza coming out of this location on East 116h between Lafayette and 3rd. I've had great experiences with the folks putting things together. They are definitely always working in fast motion when I am picking up my order. But recently its Domino's quality that has become impressive. Some of our favorite pizzas have come from them and they are consistent now. The crusts have life now. The sauces feel more sparkly than ever and the toppings are delivering flavor complexity in very easy to love new ways. In my home we can take down three large pizzas between two people in two days. The toppings add up and the pizzas now feeling way more substantial and fresh. Always order extra. It's some of the best leftover pizza I can remember having. Warm it on a cast iron griddle, zap it quick, take it room temperature, or out of the fridge, we devour leftover Dominos pizza now. If you haven't tried Dominos in a while, I certify that this location is currently making some very high-quality food. You may be surprised at how tasty and filling it is. Great value and takes a few minutes to order online and ten-fifteen later ready to go. Something has gotten significantly better.
  • CA
    Carol Aquino
    Nov 6, 2025
    1.0
    This domino's has good pizza. However the staff is rude. THEY never ever pick up the phone so you can order delivery or for pick up. I end up ordering from other places due to this because i get so frustrated. CA
  • HB
    Helena Blessing
    Oct 21, 2025
    5.0
    Exelente
  • EF
    Elizangela Franco
    Oct 9, 2025
    5.0
    Gostei muito tem qualidade.
  • JC
    Julio Chavez
    Sep 21, 2025
    1.0
    Our order never arrived, called several times for an update and employees kept assuring us that it was on the way. In total we waited an hour and a half to finally accept our order was never coming. We called to get a refund. The employee said the driver claimed he delivered the order and proceeded to hang up on us without processing a refund. We called again to then be told our order was canceled and we were getting refunded but we haven’t received an email confirmation on this yet… Poor customer service and competency, will not be ordering from this location again.

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in New York offer?

Domino's Pizza offers Specialty Pizzas, or you can build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the delivery hours for Domino's Pizza at 153 E 116th St, New York?

Delivery is available from 10:30 AM to 2:00 AM Monday through Thursday and Sunday, and from 10:30 AM to 3:00 AM on Friday and Saturday.