Many customers expressed concerns about high prices and perceived price gouging, especially compared to nearby competitors.
Customer Service
While some reviews praised the friendly and helpful staff, others reported negative experiences, including accusations of racial profiling and unprofessional behavior from management.
Store Cleanliness
The store generally received positive remarks for cleanliness, although some customers noted issues with produce quality.
Product Selection
Customers appreciated the variety of items available, particularly ethnic foods, but some found the overall selection limited and aisles too narrow.
ZB
Zaria Belton
Dec 1, 2025
1.0
Pricing is highway robbery and if anything need to get weighed they jack up the prices
LP
Lynette Prince
Nov 21, 2025
2.0
I received a gift certificate for this location, so it's not my usual go-to for grocery shopping. It was clean and the shelves were stocked. I used the online circular to shop but many of the sale items in the circular did not have the sale tag on display. During checkout, I had to let the cashier know that several of the items scanned for a higher price other than what was in the circular. Had I not been paying attention, I would have spent at least $15 more. This is unfair to the people who shop there regularly and should be addressed. Food is already expensive and sales are helpful.
HF
Harriett Frederick
Nov 4, 2025
3.0
Only buy dry goods from the store
AO
Ana Ortiz
Oct 12, 2025
5.0
Good supermarket, with reasonably priced goods.
WD
Willie Dee
Sep 23, 2025
5.0
I love this supermarket. They have a great selection of items and every is reasonably priced. Their prices are better than anyone else’s in the neighborhood. The staff is extremely friendly and helpful. The store is very clean & they always have great sales.
Frequently Asked Questions About CTown Supermarkets
What are the operating hours of CTown Supermarkets at 238 W 116th Street?
CTown Supermarkets is open daily from 7:00 AM to 9:00 PM.
Does CTown Supermarkets offer gift cards for purchase?
Yes, gift cards are available for purchase and can be used at check-out.
What payment methods are accepted at this CTown Supermarket?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What services does CTown Supermarkets provide besides grocery shopping?
Services include a deli, prepared foods, beer sales, and delivery.
Where is CTown Supermarkets located?
It is located at 238 W 116th Street, New York, NY 10026, USA.
Can customers find information about weekly specials for CTown Supermarkets online?
Yes, weekly circulars and specials are available on their website.
What nearby postal services can help with shipping or mailing needs when visiting CTown Supermarkets?
Nearby postal services include Morningside Station New York Post Office, United States Postal Service, US Post Office - Morningside Station, and UPS Access Point location.
Are there any fitness or martial arts centers near CTown Supermarkets?
Yes, One World Taekwondo Foundation, Inc. and Harlem Tae Kwon Do are nearby gyms and martial arts clubs.
What dining options are available near CTown Supermarkets?
Nearby restaurants include Chopsticks Restaurant (Asian cuisine), La Savane Restaurant (African cuisine), Pikine (Senegalese and African cuisine), and BO's Bagels (bagel shop and coffee).
How can visitors combine a trip to CTown Supermarkets with nearby attractions?
Visitors can explore nearby Central Park for outdoor recreation or visit Le Petit Senegal, a local landmark and historical building, enriching their visit to the neighborhood.