I always do my shopping at this store, and in general, the people are very friendly. Even the manager is very kind to me and my service animal. During my visit today, I was forced to leave the supermarket because I didn't have any "papers" or documentation certifying my service animal. The woman told me I couldn't remain in the store without showing these documents.
I want to inform you that, according to the Americans with Disabilities Act (ADA), there is no legal requirement to carry or present certificates, official registrations, or medical documentation for a service animal. The law states that only two specific questions can be asked:
"Is the dog a service animal ?" (I answered yes) and
"What task or job has it been trained to perform?"
Under no circumstances can documentation be demanded, nor can details about the disability be revealed.
The situation I experienced was humiliating and discriminatory, and it caused me unnecessary distress.
Saturday 21. February 2026 around 5:10 pm
OD
Odrie Dow
Dec 13, 2025
5.0
Ctown is great in Rego Park it has so many different products. Very convenient
SS
Sophie
Nov 2, 2025
5.0
Friendly stuff and nice store
OD
Oz Donald
Oct 25, 2025
1.0
Written Oct 25, 2025
I've been coming to this supermarket for years. But I'm going to stop coming here. The wall of shame shows a complete lack of empathy and compassion. People are going to lose their SNAP & EBT benefits because of the government shutdown. And this supermarket wants to publicly shame people because they're hungry. Choosing to shame someone when they cannot afford to buy a loaf of bread is a special type of cruel and mean.
Frequently Asked Questions About CTown Supermarkets
What are the operating hours for CTown Supermarkets?
CTown Supermarkets is open every day from 7:00 AM to 9:00 PM.
Where is CTown Supermarkets located?
CTown Supermarkets is located at 94-06 63rd Drive, New York, NY 11374, USA.
What services does CTown Supermarkets offer?
The supermarket offers grocery shopping, bakery, deli, fish, florist, beer, delivery, and phone order services.
What payment methods are accepted at CTown Supermarkets?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is CTown Supermarkets currently open or closed?
CTown Supermarkets is currently open and operational.
What is the main phone number for CTown Supermarkets?
You can contact CTown Supermarkets at +1 718-520-0679.
Does CTown Supermarkets have an online website I can visit?
Yes, their website is https://locations.ctownsupermarkets.com/ctown-supermarkets-f47b6ee4fe61.
Are there any convenience stores near CTown Supermarkets?
Yes, nearby convenience stores include Hello Kitty Convenience and Lucky Corner, which offer additional options for quick shopping.
What dining options are available near CTown Supermarkets?
Near CTown Supermarkets, you can find several restaurants including Rego Park Cafe, Haifa Restaurant Inc, Taco Place, and Fergana Restaurant for a variety of cuisines.
Are there any medical or health services close to CTown Supermarkets?
Yes, nearby medical services include Atlantic Endocrinology & Diabetes Center, vera i pharmacy, Rego Park Dental, Carlos Morales (internal medicine), and Diamond Braces (dentist and orthodontist).
Brand Certified Facts from CTown Supermarkets
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Certified March 08, 2026Yext Knowledge Graph
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