CTown Supermarkets

3.7
514 reviews

About

SupermarketGrocery Store

Location

CTown Supermarkets
3632 Broadway, New York, NY
10031, United States

Hours

Reviews

3.7
514 reviews
5 stars
197
4 stars
123
3 stars
103
2 stars
38
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of friendly and rude staff, with several customers reporting poor service and disrespectful behavior from employees.

Product Quality

Many reviews highlight issues with expired or poor-quality produce and meats, with customers expressing dissatisfaction with the freshness of items.

Pricing

Customers frequently mention that prices are high and not competitive, with some stating that the store is overpriced for the quality offered.

Store Cleanliness

While some customers appreciate the cleanliness of the store, others report unsanitary conditions, particularly in the deli and produce sections.

Convenience

The store is noted for its convenient location and decent selection of products, making it a go-to for quick shopping needs despite other issues.
  • ET
    Etta Turner
    1 day ago
    2.0
    I shop here because it is the closest supermarket to me. Sometimes the meat isn't so freshly packed and I once was looking to buy this package of fresh pork products and you could see that this had been packaged even though it had fallen on the floor or the cutting/slicing machine was dirty had black stuff on the meat in several packages. That don't care and like one other shopper said you really need to pay attention to expiration dates although on meat products all they have to do is change the covering & make a new label. It's down right criminal what they do in this store. Produce is not fresh had to find decent fruits & veggies. I hope they get new management and a new way of catering to the customers. One more thing if we stop buying their dishonesty they hopefully will change. When you buy collard greens you get more stems than a little and they refuse to cut them off when in most Stores the stems are cut to where the leaves begin & the Cabbage is 90 percent of the time are stripped of all the green leaves from it. Now that some of us would like to keep. C-town PLEASE DO BETTER FOR OUR NEIGHBORHOOD.
  • PD
    peter depaola
    Nov 11, 2025
    5.0
    Everyone super friendly and they always know what I want when I come in Its a great place in the community so much better than Keyfood down the street
  • RF
    Roxanne Foster
    Nov 2, 2025
    4.0
    Refunds are not permitted
  • RP
    Robin Phillips
    Sep 13, 2025
    1.0
    If I could give this place negative stars, I would. I came to return unopened cleaning products, which the cashier said I could do when I bought them. A man claiming to be the owner "Michael Martinez" was so rude and nasty. He refused to allow the cashier to refund me my money, despite the items being unopened and having a receipt. I will never, ever shop here again.
  • GS
    George Stouraitis
    Jul 29, 2025
    2.0
    way sub par produce, have failed to honor their sales on at least 3 occasions. very shady. don't want to have to wonder if they'll try to charge me more than they should.

Frequently Asked Questions About CTown Supermarkets

What are the operating hours of CTown Supermarkets at 3632 Broadway, New York?

CTown Supermarkets is open Monday through Saturday from 8:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 7:00 PM.

What types of payment methods does CTown Supermarkets accept?

They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.