Chipotle West 138th Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Crappy service. No hospitality whatsoever. And the food just looks cold and there’s no color on the food. Especially the rice. The cilantro is all wilted and the cilantro looks black. And I even heard other people complaining about the service. Not letting people go upstairs in the dining area without purchasing food. Even though the person that ordered food for them is waiting for them upstairs.
KP
Katherin Peguero
Nov 6, 2025
1.0
I've been twice and the rice is always undercooked
BB
Baha
Sep 18, 2025
1.0
Disgusting place
JN
John-David Noguera
Sep 12, 2025
1.0
Whole lotta attitude and whole lotta skimping
AH
Abbas Haider
Sep 5, 2025
1.0
For a brand new location it was surprisingly dirty. There was food on the ground everywhere.
Service was slow as well. Staff did not care to keep people waiting while they enjoyed conversations.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on West 138th Street serve?
Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at 3410 Broadway?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Can I order food online from Chipotle Mexican Grill at this location?
Yes, you can order online through their website or app with links provided for quick and easy ordering.
How can I contact Chipotle Mexican Grill on West 138th Street by phone or email?
You can call them at +1 332-237-2250 or email NY.4200.W138thStreet@chipotle.com for inquiries.
Does Chipotle Mexican Grill have a rewards program?
Yes, by signing up for Chipotle Rewards, customers can earn free food and access exclusive offers.
Where is Chipotle Mexican Grill located at West 138th Street?
It's located at 3410 Broadway, New York, NY 10031, USA.
What nearby options for Mexican food are available around Chipotle West 138th Street?
Nearby Mexican options include the food truck 'Mexican tacos gustosos', 'Tacos Guerrero' food truck, and the Mexican restaurant 'Picante'.
Are there any parks or community spaces near Chipotle Mexican Grill at West 138th Street?
Yes, Montefiore Square is a nearby park and community resource worth visiting before or after your meal.
What other fast food restaurants are near Chipotle West 138th Street?
Nearby fast food options include McDonald's, Subway, and El Sabor Latino.
Can I visit any retail or service stores near Chipotle Mexican Grill on West 138th Street?
Yes, nearby retail and service options include the T-Mobile store for mobile phones, NHS Hardware for building supplies, and several adult stores such as Romantic Depot.