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Brand Certified

Chipotle Mexican Grill

2.3
(267 reviews)

Business Details

885 10th Ave, New York, NY
10019, United States
(917) 338-4646

About

Mexican Restaurant
Chipotle John Jay is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
885 10th Ave, New York, NY
10019, United States

Hours

Reviews

2.3
267 reviews
5 stars
63
4 stars
18
3 stars
16
2 stars
19
1 star
151
  • MM
    Mark
    Mar 3, 2026
    1.0
    They obviously want to go home early or not do anymore prep past 10, they want a fast closing, I was in there at 10:35 maybe and they were out of various things mopping the floors, still getting their hourly though, still letting ppl walk in to walk right back out when they realize they are no longer serving various things, is this a management issue? Sourcing issue? Ingredient issue? Or employment issue, I’d think the last one seeing as they really don’t seem to want to be there or make any more food past 10 it’s happened to me several times now but now I think this isn’t a one off situation but an actual problem.
  • DD
    Donald
    Mar 3, 2026
    1.0
    Guys change your hours, if you stop serving/replacing or making fresh ingredients after 10 then why would you stay open till 11? I was there idk 10:25 tonight and they were out of various things and said they had none left
  • PH
    Patrick Hurley
    Mar 3, 2026
    2.0
    Service is slow, inattentive, and rude. The store is absolutely filthy. The food is Chipotle standard, so as to say fine if you really can’t bother to make or find anything else. But this branch needs to be shut down or completely overhauled from a management perspective, as it is far below the already middling standard for Chipotle
  • DR
    Darianny Rodriguez
    Mar 3, 2026
    1.0
    It literally always stinks in here for some reason. Like dirty socks or laundry. Additionally the workers are extremely rude and have an issue when you use a coupon or points that you have accumulated. They immediately assume you are paying card and get annoyed when you pay cash. Horrible customer service. Not to mention the portions are small and the chips are always stale. Do better!
  • JM
    Juanita Uribe Munera
    Feb 15, 2026
    5.0
    Sebastian is amazing. The food and the ambiance of the place is great. I’d come here again anytime !

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill John Jay offer?

Chipotle John Jay offers customizable Mexican fast-casual food including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.

What are the opening hours of Chipotle Mexican Grill at 885 10th Ave, New York?

The restaurant is open every day from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 08, 2026Yext Knowledge Graph
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