Chipotle West 125th Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
This place needs no stars,the workers here think it's a hang out spot
MJ
Missy Jackson
Jan 5, 2026
1.0
This place needs better management & diversity!!
I came to this location every day for 1 week straight & I can tell you the workers aren’t friendly ! The server is ALWAYS BY HIS SELF DURING RUSH HOURS ( short Spanish guy ) . It should never be 1 person working a rush ! He’s ALWAYS OVER WHELMED & it affects his energy !
The flavors at this location isn’t as flavorful idk what that’s about ! They are always out of something !
This place need a more energetic team !
I just ate 2 chicken tacos and I can tell you it was terrible.
NL
Navah Little
Dec 29, 2025
1.0
Yall need to stop opening new branches and just focus on quality fr. Also why the workers lying about the bathroom being out of order . After I bought something from this lame ahh chipotle
DB
Diinonn V Brooks
Dec 26, 2025
1.0
Absolutely the worst service in Harlem. Im a paying customer. I couldn't even use the restroom sooooooooooo disappointed they let a Spanish woman us the restroom. I will never come here again!! This company really has gone downhill
These are the workers that rejected me from using the restroom
NL
Natalie Lebert
Dec 21, 2025
1.0
This location (125th & Saint Nicholas) is the worst. The staff hang out with each other and ignore the line of customers. I've seen them pile on ingredients for each other on their meal breaks and then skimp on paying customers. I wasn't going to leave a review but I've come in several times and been REPEATEDLY ignored until the staff feel like serving customers. It's not right.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill on West 125th Street?
The address is 321 W 125th St, New York, NY 10027, United States.
What are the opening hours of Chipotle Mexican Grill at this location?
Chipotle West 125th Street is open daily from 10:45 AM to 11:00 PM.
What kind of food does Chipotle Mexican Grill on West 125th Street serve?
They serve customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced real ingredients without artificial colors, flavors or preservatives.
Does Chipotle Mexican Grill offer online ordering or a mobile app for ordering?
Yes, customers can order online via https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
How can I contact Chipotle Mexican Grill at West 125th Street by phone or email?
You can call them at +1 315-332-9946 or email at NY.5071.West125thSt@chipotle.com.
Where can I find Chipotle Mexican Grill's social media pages?
Chipotle is active on Facebook at https://www.facebook.com/chipotle/, Instagram with handle @chipotle, Twitter as @ChipotleTweets, LinkedIn at their company page, Pinterest at chipotlemg, and YouTube channel at https://www.youtube.com/chipotle.
What nearby subway stations can help me reach Chipotle Mexican Grill at 321 W 125th St?
The MTA Subway 125th St station serving lines A, B, C, D and the 125th Street Subway Station are nearby, making it easy to reach Chipotle by public transit.
Are there any other dining options close to the Chipotle on West 125th Street?
Yes, nearby dining options include Dunkin', Krispy Kreme, CNC Fish Market, Tang S. Chinese Restaurant, Sea & Sea Fish Market, Burger King, and Popeyes Louisiana Kitchen.
What nearby retail or services stores are close to Chipotle at 321 W 125th St?
Nearby stores include RadioShack for electronics, Orange Beauty Supply for cosmetics, T-Mobile and Cellular Plus for phones, CVS Pharmacy, P.C. Richard & Son appliance and electronics store, and others like a nail salon and clothing stores.
What sustainability practices does Chipotle Mexican Grill follow at this location?
Chipotle follows their "Food with Integrity" principles, prioritizing responsibly sourced ingredients from farms with humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.