Business Details
About
Mexican Restaurant
Chipotle Washington Hts is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.0
330 reviews
5 stars
118
4 stars
44
3 stars
22
2 stars
23
1 star
123
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and unprofessional behavior from employees.
Food Quality
While some customers enjoyed the food, many complained about inconsistent portion sizes, overly salty dishes, and missing ingredients.
Cleanliness
Several reviews highlighted cleanliness issues, including unsanitary practices by staff and a lack of attention to food safety.
Customer Experience
Many customers expressed dissatisfaction with their overall experience, citing issues with order accuracy, staff attitudes, and management responsiveness.
Value for Money
Customers frequently mentioned feeling that the prices were not justified by the portion sizes and quality of food received.
- KCKarina CosmeNov 9, 20251.0WORST EXPERIENCE EVER 🤮. The food was stale and old which can be seen from the photos attached, the guac wasn’t even mashed and was black and brown. The salad barely had lettuce and the lettuce was very old. Almost all veggies were stale and old.
- JMJames MifflinNov 6, 20253.0Came in for a Carne Asada burrito and there was no steak? And none being cooked? So the server had to go over to the takeout to get some? But here’s the thing it’s 1:00 pm? Are you telling me no one is checking the food? First and last at this Chipotle. I like my food fresh!
- MCmelvin cabreraNov 3, 20255.0Best Chipotle in NYC
- WCWen ChenOct 25, 20255.0Was volunteering and had to run to this chipotle for lunch. They weren’t accepting card at that time so I had to order online and I asked the guy to make the food asap because I had to go back to work. They made the food very fast and it was very good.
- JKJoo KangOct 15, 20255.0A Chipotle in The Heights… A Panda Express in Chinatown A Naya in Astoria A Dunkin Donuts in Greenpoint An Inday in Trenton NJ A Dominos in New Haven A Sweet Green on Venice Beach A Popeyes on the south side of Chicago A Five Guys in Kenosha A Panera Bread in Salt Lake City You get the point.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Washington Heights?
Chipotle Mexican Grill in Washington Heights is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in New York?
It is located at 4240 Broadway, New York, NY 10033.
What kind of menu does Chipotle Washington Heights offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Washington Heights have an online ordering option?
Yes, you can order online via their website or app, accessible at https://order.chipotle.com/.
How can I contact Chipotle Mexican Grill at Washington Heights by email?
You can email them at NY.3477.WashingtnHei@chipotle.com.
Is Chipotle Mexican Grill Washington Heights supportive of the LGBTQ community?
Yes, Chipotle welcomes LGBTQ customers and promotes an inclusive environment.
What nearby banks are close to Chipotle Mexican Grill at 4240 Broadway?
Nearby banks include New York Community Bank, Flagstar Bank, and Citibank, which can be convenient for customers managing banking needs during their visit.
Are there other restaurants near Chipotle Washington Heights to consider?
Yes, nearby dining options include Sammy's Fishbox City Island, KFC, Golden Star (Chinese/Asian), Chop Cheese Deli, Au Jus (barbecue), Junior's Seafood, and Bar 180 official (bar and American cuisine).
What are some nearby places for health and wellness near Chipotle in Washington Heights?
Nearby health and wellness options include The Dermatology Specialists - Washington Heights, Washington Heights Chiropractic Center, Northern Manhattan Physical Therapy and Chiropractic, and Vive Bella Spa, a beauty and spa location.
How can I stay updated with Chipotle Washington Heights on social media?
You can follow them on Facebook at https://www.facebook.com/chipotle/, Instagram @chipotle, Twitter @ChipotleTweets, Pinterest at https://www.pinterest.com/chipotlemg/, and YouTube channel https://www.youtube.com/chipotle.