Business Details
About
Mexican Restaurant
Chipotle Washington Hts is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.0
336 reviews
5 stars
121
4 stars
44
3 stars
22
2 stars
24
1 star
125
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unprofessional behavior from staff, with complaints about inattentiveness and poor customer service.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about stale ingredients, overly salty food, and small portion sizes.
Cleanliness and Organization
While some customers noted cleanliness, others reported unsanitary conditions and poor organization, particularly regarding food preparation and stock availability.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service, describing their experiences as enjoyable and the staff as friendly.
- LCLeonidas Chavez6 days ago1.0Chipotle at Washington H, the very 🥶 like it just came from the fridge. The girls very cold too and talking about the drinks the had at New year. Five girls talking out loud at the same time in top of the food. Sorry but not.
- TLTiffany LoveJan 4, 20261.0Horrible service every time I enter this establishment! They never have the food ready, and you’re waiting 20 mins to order, and another 20 mins to pay for your food! All of the workers are extremely rude with attitudes! Not once did I have a great experience at this location!
- JRJulio RosadoDec 17, 20255.0They act like they hiding behind the counter and imagination police is looking for them. Nobody knows prices.
- OHOliver HernandezDec 3, 20252.0In this chipotle like I haven't had any bad experiences the customer service is pretty good
- KCKarina CosmeNov 9, 20251.0WORST EXPERIENCE EVER 🤮. The food was stale and old which can be seen from the photos attached, the guac wasn’t even mashed and was black and brown. The salad barely had lettuce and the lettuce was very old. Almost all veggies were stale and old.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Washington Heights?
Chipotle Mexican Grill in Washington Heights is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in New York?
It is located at 4240 Broadway, New York, NY 10033.
What kind of menu does Chipotle Washington Heights offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Washington Heights have an online ordering option?
Yes, you can order online via their website or app, accessible at https://order.chipotle.com/.
How can I contact Chipotle Mexican Grill at Washington Heights by email?
You can email them at NY.3477.WashingtnHei@chipotle.com.
Is Chipotle Mexican Grill Washington Heights supportive of the LGBTQ community?
Yes, Chipotle welcomes LGBTQ customers and promotes an inclusive environment.
What nearby banks are close to Chipotle Mexican Grill at 4240 Broadway?
Nearby banks include New York Community Bank, Flagstar Bank, and Citibank, which can be convenient for customers managing banking needs during their visit.
Are there other restaurants near Chipotle Washington Heights to consider?
Yes, nearby dining options include Sammy's Fishbox City Island, KFC, Golden Star (Chinese/Asian), Chop Cheese Deli, Au Jus (barbecue), Junior's Seafood, and Bar 180 official (bar and American cuisine).
What are some nearby places for health and wellness near Chipotle in Washington Heights?
Nearby health and wellness options include The Dermatology Specialists - Washington Heights, Washington Heights Chiropractic Center, Northern Manhattan Physical Therapy and Chiropractic, and Vive Bella Spa, a beauty and spa location.
How can I stay updated with Chipotle Washington Heights on social media?
You can follow them on Facebook at https://www.facebook.com/chipotle/, Instagram @chipotle, Twitter @ChipotleTweets, Pinterest at https://www.pinterest.com/chipotlemg/, and YouTube channel https://www.youtube.com/chipotle.