Chipotle Mexican Grill

3.5
198 reviews
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Business Details

3781 Broadway, New York, NY
10032, United States
(646) 593-8402
https://locations.chipotle.com/ny/new-york/3781-broadway?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3562
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About

Mexican Restaurant
Chipotle Hamilton Hts is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3781 Broadway, New York, NY
10032, United States

Hours

Reviews

3.5
198 reviews
5 stars
90
4 stars
31
3 stars
20
2 stars
7
1 star
50

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing issues like undercooked chicken and bugs in their meals.

Customer Service

Mixed reviews on customer service; while some staff were praised for friendliness, others were criticized for poor attitudes and unprofessional behavior.

Portion Sizes

Many customers expressed dissatisfaction with portion sizes, noting that they felt shortchanged on ingredients for the price.

Cleanliness

Feedback on cleanliness was varied; some noted the restaurant was clean, while others reported dirty tables and unsanitary conditions.

Order Accuracy

Numerous complaints about incorrect orders and delays in service, particularly with mobile orders.
  • JP
    Joshua Parham
    4 days ago
    1.0
    This Chipotle is usually my go to, but I’m going to start going to more local spots. I was just there trying to get a quick bowl and they were out of cheese and veggies by 8pm and they close at 11. That’s wild.
  • AT
    Arianna Teixeira
    Dec 28, 2025
    5.0
    I love coming to this location! The food is always fresh and the staff is super friendly
  • ST
    ssxrhh TV
    Dec 22, 2025
    3.0
    Really nice good, and customer service, ALTHOUGH it was hard to eat because the tables weren't cleaned, and their were a lot of homeless people in the store harassing people, which made it hard to eat nor enjoy the food, so i hope that gets worked on.
  • DA
    Dilnaz Amirova
    Dec 5, 2025
    1.0
    Mean lady on the counter. The chicken wasn’t probably cooked. The lady switched languages to speak to her co worker next to her.
  • XM
    XAVIER MARTINEZ
    Oct 18, 2025
    5.0
    Friendly staff especially Elizabeth Mariana Marcel.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Hamilton Hts serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill at 3781 Broadway, New York?

Chipotle is open daily from 10:45 AM to 11:00 PM.