Business Details
About
Mexican Restaurant
Chipotle Hamilton Hts is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.5
194 reviews
5 stars
88
4 stars
31
3 stars
19
2 stars
7
1 star
49
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Several reviews highlighted unprofessional and unfriendly behavior from staff, with instances of rude service and lack of urgency.
Food Quality
Customers reported inconsistent food quality, with complaints about portion sizes, freshness, and even instances of food poisoning.
Service Speed
Many customers experienced slow service, particularly with mobile orders, leading to frustration over long wait times.
Cleanliness
While some reviews praised the cleanliness of the location, others noted issues with unsanitary conditions and dirty tables.
Order Accuracy
Numerous complaints were made about incorrect orders and missing items, indicating a lack of attention to detail in order fulfillment.
- XMXAVIER MARTINEZOct 18, 20255.0Friendly staff especially Elizabeth Mariana Marcel.
- CCcaridad cotoSep 23, 20251.0I really didn’t want to put one start it was horrible I got my daughter a chicken bow she only gave my daughter little bit of chicken the whole order wasn’t it especially for the price and then not to sound raises but they looked at me look at my daughter and then they started talking in Spanish and was very unprofessional we felt very uncomfortable how everything play out and they speak English two girls they that place just not it
- CGClaire GeigerSep 21, 20255.0Best chipotle in all of nyc! Best staff and always consistent! The taste never fails.
- JGJulie GrangerSep 21, 20255.0Genuinely the best chipotle location. It is ALWAYS good here. The rice is always cooked PERFECTLY and makes my bowl perfect everytime. Will always come back to this location
- EPEvan PelaiaSep 20, 20251.0I don’t typically come on here to write 1 star reviews for establishments but finding a ***full body of a praying mantis in my bowl promoted me to do so.*** I’ve always seen TikToks of people finding bugs in their chipotle and thought “oh that will never be me!” Well think again. Disturbed is an understatement. While I’m here I should mention that this location practically never even starts my mobile order until I walk into the place. There could be not a soul in sight, not a preorder being worked on. And this is still an issue. Secondly, on multiple occasions staffs have been blasting their music on a speaker in then kitchen to The point where the person taking my order can’t even hear me.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Hamilton Hts serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill at 3781 Broadway, New York?
Chipotle is open daily from 10:45 AM to 11:00 PM.
How can I order food online from Chipotle Hamilton Hts?
You can order online via Chipotle's official order website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Where exactly is Chipotle Mexican Grill located in New York?
Chipotle Mexican Grill is located at 3781 Broadway, Hamilton Heights, New York, NY 10032, USA.
Does Chipotle Mexican Grill Hamilton Hts have any social media presence?
Yes, Chipotle has active social media profiles including LinkedIn, Pinterest, YouTube, Facebook, Instagram, and Twitter for updates and promotions.
Is the Chipotle Hamilton Hts location welcoming and inclusive to all customers?
Yes, the location is welcoming to LGBTQ+ customers, reflecting a commitment to inclusivity.
What are some nearby restaurants to Chipotle Mexican Grill in Hamilton Hts?
Nearby restaurants include Boston Market, Delhi Masala Express, Pizzeria L'antica, La Fiesta, Tropical Spanish Restaurant, and Chez Messy.
What transit options are available near Chipotle Mexican Grill at 3781 Broadway?
The MTA Subway at 157th St, including the Mta - 157 St Subway - 1 station, provides convenient public transit options for reaching Chipotle.
Are there any fitness centers or gyms near Chipotle in Hamilton Heights?
Yes, Planet Fitness locations are nearby, offering gym and active life facilities for customers who wish to work out before or after dining.
Can customers visit any parks or attractions near Chipotle Hamilton Hts?
Yes, Ilka Tanya Payan Park is nearby, a local attraction where customers can enjoy outdoor activities before or after their meal.