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Brand Certified

Chipotle Mexican Grill

3.4
(154 reviews)

Business Details

165 E 116th St, New York, NY
10029, United States
(332) 258-8948

About

Mexican Restaurant
Chipotle East Harlem is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
165 E 116th St, New York, NY
10029, United States

Hours

Reviews

3.4
154 reviews
5 stars
62
4 stars
25
3 stars
15
2 stars
13
1 star
39
  • NW
    Nikke Wright
    6 days ago
    1.0
    Waiting as we SPEAK 21 +MIN ON BROWN RICE IF YALL KNOW THIS WHAT SELL OUT THE MOST SHOULD BE MORE PREPARED THAN THIS && still waiting ✋🏾
  • TB
    TERRANCE BYRUM
    Jan 21, 2026
    1.0
    out of sofritas? and just looked at me like its normal.
  • MT
    Mary tellez
    Jan 19, 2026
    1.0
    Poor service. There was no food available in the containers at the food counter. It appeared that the manager was not present. The staff remained engaged in conversation and showed little concern for providing proper customer service. The service was handled solely by young employees, and to make matters worse, I was served the last portion, almost scraping the food container. Overall, the service was unacceptable. I will not be returning to this establishment.”
  • CD
    Casey Donlan
    Jan 12, 2026
    1.0
    The employees use insultingly small portions and when they arent treating the food like they pay for it, they are completely ignoring the FILTHY dining area. I dont understand how you can have 1 employees on break, and at the same time have 4 tables with trash on them. If chipotle saw how this hell hole was representing their franchise they would pull the franchise rights. Awful management leading to an awful experience. DONT GO HERE!
  • MT
    Miguel Torres
    Jan 8, 2026
    1.0
    This was so upsetting, with cost rising came to get food for once in while, and I love chipotle this location time and time again never has anything, low on sour cream, no cheese available, my partner is vegetarian no sofritos. they give you so little rice that when you ask for more rice they look at you like you personally attacking them, I never been more disappointed, that I am actually writing a review. Won’t be going to chipotle for a while!! Also who ever is ordering for this location needs to step it up because this is embarrassing either there not doing inventory right, or they not properly gauging there Daily intake of products to have adequate amount of product for service. They also charge me the same as a chicken burrito for a burrito with no meat !!!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in East Harlem serve?

Chipotle Mexican Grill offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 165 E 116th St, New York?

Chipotle is open every day from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 08, 2026Yext Knowledge Graph
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