Chipotle Mexican Grill

3.9
997 reviews
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About

Mexican Restaurant
Chipotle 601 8th Avenue is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
601 8th Ave, New York, NY
10018, United States

Hours

Reviews

3.9
997 reviews
5 stars
472
4 stars
259
3 stars
115
2 stars
45
1 star
106

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was delicious and fresh, but some reported issues with portion sizes and undercooked rice.

Customer Service

Service quality varied significantly; while some employees were praised for their friendliness and efficiency, many customers reported rude and unhelpful staff.

Cleanliness

Multiple reviews highlighted cleanliness issues, with reports of dirty dining areas and unsanitary food handling practices.

Portion Sizes

Several customers expressed dissatisfaction with the portion sizes, feeling that they were not receiving enough food for their money.

Ambience and Safety

The restaurant's atmosphere was criticized due to the presence of homeless individuals and a lack of security, leading to uncomfortable dining experiences.
  • SC
    Stephen Connelly
    4 days ago
    5.0
    Employees were attentive and good atmosphere
  • AS
    Ari Schnall
    Nov 11, 2025
    3.0
    It's Port Authority.. Homeless guy and another patron got into it. Some spitting, a cup of soda hurled, then a chair thrown at the window. Good stuff.. Oh, and Chipotle runs out of chicken..? That's unrelated to those guys, but that's mainly what earned them the 3 stars here.
  • AH
    Ali Hassen
    Oct 18, 2025
    5.0
    Chipotle is one of my favorite places to eat. I've been to many different locations and the food always tastes amazing. This one in particular, has a worker named Janel working here. I always see her running around, making people's food by herself. I always appreciate hard working people. 10/10 service
  • QQ
    Queen Queen
    Oct 10, 2025
    5.0
    Muy rico todo
  • AN
    Adnan Nawaz
    Sep 22, 2025
    1.0
    CROSS CONTAMINATION ALERT!!!! While I love chipotle and often come to this place during work. Today while waiting for my turn, I saw the employee sticking the same thermometer in EVERY SINGLE tray. People have food allergies, religious dietary restrictions, and also dietary restrictions due to health reasons! He kept wiping the thermometer on the same damp dirty rag ON THE SAME SPOT! When I notified the cashier, she plainly said “he is cleaning it” And I let her know that is not how you clean. He stuck the same thermometer into pork, chicken, beef, sour cream, rice, literally into every single tray! Please address this!!!

Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill at 601 8th Avenue serve?

Chipotle offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 601 8th Avenue?

The restaurant is open daily from 10:45 AM to 11:00 PM.