Chipotle Mexican Grill

3.4
607 reviews
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Business Details

1288 1st Ave, New York, NY
10021, United States
(646) 213-9431
https://locations.chipotle.com/ny/new-york/1288-1st-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1766
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About

Mexican Restaurant
Chipotle 69th and 1st is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1288 1st Ave, New York, NY
10021, United States

Hours

Reviews

3.4
607 reviews
5 stars
218
4 stars
131
3 stars
74
2 stars
40
1 star
144

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is frequently reported as dirty, with overflowing trash and unclean tables.

Portion Sizes

Customers consistently complain about small portion sizes, often feeling shortchanged for the price.

Customer Service

Many reviews highlight poor customer service, including rude staff and slow service.

Food Quality

Several customers experienced issues with food quality, including stale ingredients and food safety concerns.
  • AA
    Adam
    5 days ago
    1.0
    Very disappointed. Went after 6 pm, no line. The employee gave a quick “scoop” of chicken that was actually a half-scoop, at best. I had to call out how silly that was, a manager came over, put on a show by staring at the bowl for a few seconds, and then added a tiny bit more chicken. So unprofessional. It was clear that they knew what they were doing. Ripping off repeat customers is not smart.
  • CE
    Cole Episcopo
    Jan 4, 2026
    1.0
    Worst chipotle I’ve ever been to
  • NP
    Niraj Patel
    Dec 26, 2025
    1.0
    No fajita veg in restaurant and pepole talk to rude behaviour
  • PP
    Pui
    Dec 22, 2025
    1.0
    Very cheap with portions. Caritas bowl, carnitas was less than the on the side 4oz cup. It was half of the cup size, more like 2oz only.
  • SS
    Stacey
    Dec 16, 2025
    4.0
    3/5 times youll get all the items you want. The rest times one or two items missing
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at 69th and 1st Avenue serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill at 1288 1st Ave?

The restaurant is open every day from 10:45 AM to 11:00 PM.