Chipotle 69th and 1st is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported issues with food quality, including undercooked rice, stale ingredients, and food safety concerns.
Portion Sizes
Many reviews highlighted consistently small portion sizes, with customers feeling they did not receive value for their money.
Cleanliness
The location was frequently described as dirty, with unclean tables and overflowing trash, leading to a negative dining atmosphere.
Customer Service
Customers experienced poor service, including rude staff, slow service, and a lack of attention to customer needs.
Ingredient Availability
Several reviews mentioned that the location often ran out of key ingredients, impacting the overall dining experience.
SK
Selena Kellogg
3 days ago
1.0
I just moved here and have been 3 different times and each time they are out of something different. Just save yourself some time and go to the one on 3rd ave
CI
Charlie Innis
Nov 13, 2025
1.0
immediate food poisoning. this place should be shut down
PP
Patch
Oct 18, 2025
1.0
The only time any of the employees clean during service is to passive aggressively kick you out. I was reading a book at this location, and this middle-aged lady was wiping only my table, mind you. She went back and forth brushing her dirty cloth against my book.
This location also hard skimps. Normalize walking out!
LL
Leslie
Oct 9, 2025
1.0
Pretty disappointing. The woman working gave me (woman) like half a scoop of chicken even though the 2 men in front of me got almost double my portion size, which was still honestly a pretty weak portion. I’ve noticed this happen more than once before at this location. They were also out of veggies too. She then just loaded up my bowl with cheese maybe thinking it made it look better? My bowl looked so sad I almost just said never mind and walked out since it wasn’t worth the $13. It’s consistently like this at location. If possible go to a different one.
SL
Sharrell Lee
Oct 7, 2025
1.0
Guy at the register can't count. How did he get the job? Gave him a 20 dollar bill and 40 cents, as the tab came up to $16.39. Just stared at the 40 cents, then asked a coworker what was this. Struggled to give me $4.00 in change. Smh. Place is also disgusting and filthy. No napkins, no straws. Asked for napkins and a straw for my fountain drink, other guy sarcastically says we don't have straws but we do have napkins. I should have just left the food and drink at the register, walked out and called it a loss. The burrito was meh. Had to drink the fountain drink without a straw. Never coming here again!! Place is disgusting!!!!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at 69th and 1st Avenue serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at 1288 1st Ave?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle at 69th and 1st offers both in-store pickup and delivery services.
Can I order Chipotle online for this location?
Yes, you can order online through Chipotle's official website or the Chipotle app.
Where is Chipotle Mexican Grill located specifically in New York?
It is located at 1288 1st Ave, one block west of the NY Presbyterian Medical Campus in New York, NY 10021.
Does this Chipotle location cater to the LGBTQ community?
Yes, the restaurant welcomes LGBTQ customers as part of its inclusive environment.
Which nearby coffee shops can I visit before or after dining at Chipotle at 69th and 1st Ave?
Nearby coffee shops include Timothy's Coffees of The World and Starbucks, making great stops for a coffee before or after your meal.
What other food options are available near the Chipotle at 1288 1st Ave?
Nearby restaurants include McDonald's for fast food, Little Beet for vegetarian options, Yia Yia’s for Greek food, Kao Sushi for sushi, Patsy’s Pizzeria for Italian pizza, and Bamboo Sushi for Japanese seafood.
Are there any beauty and wellness places near Chipotle at 69th and 1st Ave?
Yes, you can visit Nails on 1st, David’s Hairstyling, Eddie’s Haircut and Shave, and Val El Salon and Spa for beauty and spa services nearby.
What are some nearby places that can assist with shipping or printing needs?
FedEx Office Print & Ship Center is located nearby for your courier, printing, and shipping services.