Chipotle Greenwich Village is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported rude and unprofessional behavior from staff, with several instances of poor customer service and attitude.
Portion Sizes
Numerous reviews highlighted issues with small portion sizes, with customers feeling shortchanged on their orders.
Cleanliness
While some customers noted cleanliness, others reported filthy conditions and a lack of attention to maintaining the restaurant.
Food Quality
The food quality received mixed reviews, with some praising it while others reported dissatisfaction and even food poisoning.
Staff Friendliness
A few customers appreciated friendly staff, but this was overshadowed by numerous complaints about rudeness and lack of professionalism.
SM
Sophie Maddon
Nov 17, 2025
5.0
These guys are great!! Food is always good and the people are very sweet . Thanks guy
MF
Max Feliu
Oct 14, 2025
1.0
This chipotle really, really short changes you on the portions (I wasn’t even getting full scoops and I saw this happen. To multiple people). And the other reviews are tight in saying the employees are surprisingly rude. Not worth the money! Avoid!
XY
Xai Yang
Sep 30, 2025
5.0
I wanted to say that the staff were amazing, friend, efficient and helpful. They had. great energy and I enjoyed conversing with them. My order was efficient and the food was high quality!
KJ
Khari Jackson
Aug 15, 2025
1.0
My experience at this chipotle was the worst experience I have ever had. I came in to order a chicken bowl and was served a very very little portion so I ask for a little more chicken and was met with immediate attitude from the female worker who was serving me… she even walked away from me and refused to finish making my bowl… I asked for the shift manager in charged and told him what was going on and the rude female worker was on the side cussing at me using very inappropriate language… I asked the shift manager for her name and he refused to tell me ! I asked for his name and he refused to tell me … this is the most unprofessional unpleasant chipotle I have ever been to and something needs to be done. I need to know who manages this place this is unacceptable!!!!!!! This literally happened to me tonight… I’ll be back tomorrow to speak to whoever manages this god awful chipotle
AB
Annabelle Blakemore
Aug 14, 2025
1.0
I ordered a burrito and got food poisoning (E Coli) and was super sick a couple hours later for days and days. Just be cautious.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Greenwich Village specialize in?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients following their Food with Integrity principles.
What are the operating hours for Chipotle Mexican Grill at 405 Avenue Of The Americas?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does this Chipotle location offer in-store pickup and delivery services?
Yes, Chipotle at Greenwich Village offers both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill in Greenwich Village?
You can order online through their official order site at https://order.chipotle.com/ or use the Chipotle app available in the Apple App Store.
Does Chipotle Mexican Grill in Greenwich Village accommodate LGBTQ+ customers?
Yes, this location welcomes LGBTQ+ customers.
What is the address of Chipotle Mexican Grill in Greenwich Village?
The restaurant is located at 405 Avenue Of The Americas, New York, NY 10014, at the intersection of 6th Ave, W.8th St., and Greenwich.
What nearby transit station can help me get to Chipotle Mexican Grill in Greenwich Village?
The Eighth Street (IRT Sixth Avenue Line) train station is nearby and can help you reach Chipotle conveniently via public transportation.
Are there other dining options near Chipotle Mexican Grill in Greenwich Village?
Yes, nearby restaurants include Askili Orchard (Georgian and Middle Eastern), Gobo (vegan), Hao Noodle, Olio e Piu (Italian and pizza), and Onegin (Russian).
What nearby shops and services are close to Chipotle Mexican Grill?
Close to Chipotle, you can find Casey's Flower Studio, Village Dental Medicine, Citibank, Barnes & Noble bookstore, and Liquiteria smoothie juice bar.
How might a customer enjoy their visit to Chipotle in Greenwich Village with nearby attractions?
Customers can enjoy a meal at Chipotle and then visit nearby attractions like Gay Street, a historical landmark, or relax at Wistaria Nail Spa and Maya Salon and Spa for beauty treatments.