Chipotle Mexican Grill

3.9
495 reviews
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About

Mexican Restaurant
Chipotle Greenwich Village is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
405 Avenue Of The Americas, New York, NY
10014, United States

Hours

Reviews

3.9
495 reviews
5 stars
229
4 stars
142
3 stars
41
2 stars
17
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many expressing dissatisfaction with the service received.

Food Quality

There were numerous complaints about food being overly salty, small portions, and instances of food poisoning, leading to a negative perception of food quality.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the restaurant.

Customer Experience

Many customers felt discriminated against or poorly treated, particularly regarding how they were served or addressed by staff.
  • EE
    E
    3 days ago
    1.0
    Tense experience from the moment you make the line to the size of the portions they serve all the way up to the face of the guy with the pony tail at the register, very apathetic… I ordered a double chicken and the 1st portion was the last of the batch and it didn’t even make up to a full portion, the second portion had to be added from the delivery food section and seemed quite standard. Not coming to this location unless I see different faces.
  • FO
    Fiona Okumu
    3 days ago
    1.0
    The portions especially for the meat is ridiculous. I wanted the carne asada, the first server barely put any meat on there so I asked for a double scoop and I was okay with paying extra however the second portion she made even smaller than the first portion. Then she kept repeating to the next server double asada as I went along adding the other items. When I got to the register she kept telling others and her voice getting louder that I had double asada even though the second server had informed the person handling the register that I had requested double portion. It was just a weird that the first server was fixated on repeating multiple times I had double asada which makes it the last purchase I ever make there and I am never going back chipotle
  • PB
    Paulina Bialczak
    Dec 18, 2025
    1.0
    Horrible !!! 3rd time food is so SALTY that it's not eatable. Girl who was serving food , first of all she wiped the whole counter with her glove and pushed all dirt into a white rice and then started putting my food with this same gloves on. Used to visit Chipotle 10 years. No more.. oh and no chicken to be found in a chicken bowl, no black beans either
  • GJ
    Gabriel Jimenez
    Nov 28, 2025
    1.0
    The worst service. The security guard is an uneducated man. He kicked my partner and me out basically because we sat down without buying anything, even though we were clearly going to eat at the restaurant. And his manager is useless; he simply did nothing. El peor servicio de la historia. El de seguridad es un hombre sin educación. Nos echó a mi pareja y a mí básicamente porque nos sentamos sin comprar nada, aunque claramente íbamos a comer en el restaurante. Y la gerente es una completa inútil; simplemente no hizo nada.
  • NF
    noelvis faria
    Nov 28, 2025
    1.0
    Fui al dining a sentarme y tenía una ensalada de otro lugar pero iba a comprar el bowl y las sodas en chipotle y el seguridad me dijo que si no compraba algo inmediatamente me tenía que ir y justo me había acabado se sentar, horrible servicio del restaurante, básicamente me sacaron del restaurante por no comprar inmediatamente, eso no se hace. NO VAYAN A ESA TIENDA HORRIBLE TRATO, deberían despedir al seguridad

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Greenwich Village specialize in?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients following their Food with Integrity principles.

What are the operating hours for Chipotle Mexican Grill at 405 Avenue Of The Americas?

Chipotle is open daily from 10:45 AM to 10:00 PM.