Business Details
About
Mexican Restaurant
Chipotle NOHO is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
707 reviews
5 stars
242
4 stars
147
3 stars
78
2 stars
42
1 star
198
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted the staff's rudeness and unprofessional behavior, with many customers feeling dismissed and disrespected.
Cleanliness
Customers frequently reported unsanitary conditions, including dirty tables, overflowing trash, and issues with the restrooms.
Service Issues
Many customers experienced long wait times, incorrect orders, and a lack of available menu items, contributing to overall dissatisfaction.
Portion Sizes
Several reviews mentioned consistently small portion sizes, leading to complaints about value for money.
Food Quality
While some customers enjoyed the food, there were multiple reports of poor food quality, including over-salted rice and food safety concerns.
- MMMikeNov 14, 20255.0The service was unbelievably fast and the portions and food were great. Every Chipotle should be like this one!
- BWBrandon WuNov 2, 20251.0Yo this is the worst chipotle. The workers here are so rude and has the nastiest attitude. Tables are dirty and unkept. One of the bathrooms is also out of order. The entire environment is a mess
- KGKennedy GargerOct 31, 20251.0I went on Halloween to celebrate and enjoy a $6 burrito. I was very happy to see the place pretty empty as I was worried it would be busy. I placed my order, and when I got to the register, I asked the girl checking me out (Stefany) if I I would be able to use the Halloween promotion and a personal free chips coupon at check out. She said yes, and I paid. After paying, I realized my total was $18. I asked why it was so much, and she said read off my order. I didn’t get my free chips, or the $6 burrito. I asked if I could get a refund, and she said no, because I didn’t explicitly show her my costume, even though I was clearly in one. I said, “but I even asked if I could redeem the rewards, and I didn’t get my free chips either.” She ignored me and proceeded to check out the next customer. I asked again if I could get my refund, and she said no. No sorry, unfortunately I can’t. Just no and walked away. Fortunately, another employee came over and alleviated the situation, and it was a quick fix. However, Stefany also lied, as I could not combine the two offers. I cannot believe the interaction I had with her.
- BPbianca perazzoloOct 29, 20255.0This is the best chipotle store the employees are super helpful and nice. The food tastes amazing I highly recommend!!
- DDDannyMapsOct 20, 20252.0No guac at 7:30pm with no intentions of making a new batch anytime soon. Didn’t learn of no guac until I had made my bowl. Staff should let customers know this up front before starting. Also soda machine down.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in NOHO offer?
Chipotle Mexican Grill NOHO offers customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill at 625 Broadway?
Chipotle NOHO is open daily from 10:45 AM to 11:00 PM.
Does the Chipotle NOHO location offer online ordering and delivery services?
Yes, Chipotle NOHO supports online orders, in-store pickup, and delivery services.
Where is Chipotle Mexican Grill NOHO located exactly?
The location is at 625 Broadway, New York, NY 10012, across the street from Best Buy.
How can I contact Chipotle Mexican Grill NOHO for inquiries?
You can contact them by phone at +1 646-998-9464 or email at ny.1549.noho@chipotle.com.
Does Chipotle NOHO accommodate customers who use credit cards or gift cards?
Yes, Chipotle NOHO accepts credit cards and offers gift cards for purchase.
Are there any nearby banks close to Chipotle NOHO for easy financial services?
Yes, Chase and Wedbush Securities, both banks, are nearby and convenient for financial services.
What nearby shopping options are close to Chipotle Mexican Grill in NOHO?
Nearby shopping options include RIPNDIP NYC for clothing, Journeys for shoes, and Casper Sleep Shop for furniture.
Are there any educational institutions near Chipotle NOHO?
Yes, nearby educational institutions include Kaplan School Broadway and The Research Alliance for New York City Schools at NYU.
Does Chipotle NOHO have any sustainability or food sourcing principles?
Yes, Chipotle prioritizes responsibly sourced ingredients with humane and sustainable farming practices, using only 53 real ingredients without artificial additives.