Brand Certified
Chipotle Mexican Grill
3.6(823 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
604 2nd Ave, New York, NY
10016, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(917) 289-7052
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ny/new-york/604-2nd-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1829
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Kips Bay is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.6
823 reviews
5 stars
332
4 stars
192
3 stars
91
2 stars
43
1 star
165
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unprofessional staff, with many customers feeling rushed and ignored during their visits.
Portion Sizes
Many customers complained about consistently small portion sizes, often feeling they were not receiving value for their money.
Food Quality
Several reviews mentioned issues with food quality, including cold or poorly prepared ingredients, leading to dissatisfaction with the meals.
Cleanliness
The restaurant was frequently described as dirty, with trash and unclean tables noted by multiple customers.
Ingredient Availability
Customers reported that the location often ran out of key ingredients hours before closing, impacting their ability to order desired items.
- QPQuadel PhillipsFeb 25, 20261.0They are never open on time! This is the 4th time in 1 month that they aren’t open at 10:45am. They are literally late 20 minutes and I have to spend my lunch staring at them through the window, in the cold!
- AKanna khanFeb 4, 20262.0They don’t open the store on time at all. It states on the door open at 10:45 am. I have been here multiple times at the time there suppose to open. The doors don’t open until 11am or after. For a person who has a lunch time at 10:30 am and have a 30 min break, it’s unacceptable!!!! Then to see the workers sitting down eating when the doors should be open is like a smack in the face! Chipotle you have to do better!!!!! If corporate came out and saw this happening it would be very disappointing!!!!!!!! You guys are losing customer from not opening on time! Hospital and school staff look forward to you guys opening on time!
- MSMukund SawantJan 27, 20261.0The employees look like they’re forced to work there without pay. Always out of ingredients hours before closing. If you don’t watch them make your bowl, (like ordering online) the food portions always will be ridiculous. The chicken is sometimes not cooked well. I don’t know if its every Chipotle or just this location, but please don’t order from this location especially online. The management at this location needs to be changed. Chipotle used to be so fire.
- SSslowkingJan 23, 20262.0you know what you’re getting at chipotle at this point. one of the worst service at these restaurants. they rush you even when there’s no one behind you in line. they hastily drop food onto the burrito/bowl, making a mess, not properly draining liquids. find another location in the city.
- KCKarachay ChannelJan 14, 20262.0I came at 10 pm. The staff are friendly, but not good service, food and atmosphere. They didn’t have forks. 2 stars)
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill in Kips Bay?
Chipotle Mexican Grill is located at 604 2nd Ave, New York, NY 10016, on the block north of Kips Bay AMC Theatre.
What are the opening hours for the Chipotle Mexican Grill in Kips Bay?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Kips Bay offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food from Chipotle Kips Bay online?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What type of food does Chipotle Kips Bay serve?
They serve fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients following their Food with Integrity principles.
What payment and service options are available at Chipotle Kips Bay?
They accept credit cards and offer catering, gift cards, online orders, and web and mobile delivery options.
Is Chipotle Kips Bay welcoming to the LGBTQ community?
Yes, Chipotle Kips Bay welcomes LGBTQ customers.
What popular attractions are near Chipotle Mexican Grill in Kips Bay?
Nearby popular places include Kips Bay AMC Theatre just north on the block, The Murray Hill landmark and restaurant, and the Japanese restaurant Maru Maru that you might want to visit before or after dining at Chipotle.
Are there convenient transit options near Chipotle Kips Bay?
Yes, the MTA Bus - M103 bus station is nearby, making it easy to reach the restaurant via public transportation.
Where can I get coffee or desserts close to Chipotle Mexican Grill in Kips Bay?
You can visit The Coffee Bean & Tea Leaf for coffee or Baskin-Robbins for ice cream and frozen yogurt, both located near Chipotle in Kips Bay.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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