Business Details
About
Mexican Restaurant
Chipotle 274 Madison Avenue is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
4.0
570 reviews
5 stars
276
4 stars
132
3 stars
85
2 stars
31
1 star
46
What are people saying?
AI-generated from recent customer reviews
Food Quality
Several customers reported issues with food being overly salty, stale, or not fresh, leading to negative dining experiences.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor handling of orders.
Cleanliness
The location was noted for being clean and well-maintained by some customers, but there were also concerns about hygiene and food handling.
Order Accuracy
Multiple reviews highlighted problems with order accuracy, including missing items and incorrect orders.
- C7CristMusic 777Jan 5, 20265.0Tuve la oportunidad de comer en Chipotle y es un excelente lugar, muy buena atención, limpieza y un sabor muy bueno. Recomendado.
- KKKJan 3, 20265.0Same good old taste! Cleanest branch in NYC thus far.
- JSJoseph SanchezDec 20, 20255.0I visited the Chipotle at 274 Madison Avenue in NYC yesterday around 1:30pm, and I want to highlight an excellent experience. I worked for Chipotle during my college years for four years strictly as a crew member but my store earned Restaurateur status during my first year, so I understand what true Chipotle standards look like. Because of that background, Chipotle has always represented quality to me. But in recent years, I’ve noticed the standards slipping, and I actually stopped eating Chipotle for about two months after some disappointing visits in others Locations. Yesterday, I walked past the Madison Avenue location and decided to give it another chance and I’m glad I did. The first impression was outstanding. The restaurant was spotless, fully stocked with napkins and utensils, and the line looked organized and extremely fresh. The food pans were clean, and nothing looked old or over-held. Food quality was great as well. The steak was perfectly cut ideal bite-size pieces and cooked just right. It’s a small detail, but it makes a big difference in the bowl experience. From a hospitality standpoint, they nailed it. The tortilla person welcomed me with a genuine smile and asked what I wanted, and the cashier was incredibly friendly almost like I’d known them before. That kind of authentic engagement is rare, and it stands out. This is the level of quality, freshness, and hospitality every Chipotle should deliver. The Madison Avenue crew earned me back as a customer.
- CSCindy Marie SiegmundOct 23, 20255.0Great tacos, nice service crew!
- JJJouvanSep 28, 20251.0I ate here for years when I worked next door, but one bad case of food poisoning from this Chipotle ruined my health. I tested positive for Enteroaggregative E. coli, which led to pelvic floor dysfunction, ongoing gut and bladder issues, and now I’m being treated at NewYork Presbyterian for Small intestinal bacteria overgrowth (SIBO). The food tastes fine, but I don’t trust how clean this kitchen is. Be careful eating here and if you ever get food poisoning, take it seriously.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine and menu can I expect at Chipotle Mexican Grill at 274 Madison Avenue?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill at this location?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill at 274 Madison Avenue offer delivery services?
Yes, this location offers delivery services for customer convenience.
Where exactly is the Chipotle located in New York?
It is located at 274 Madison Avenue, two blocks north of The Morgan Library & Museum, New York, NY 10016.
How can I place an online order or get exclusive offers from this Chipotle location?
You can order online at https://order.chipotle.com/ and sign up for Chipotle Rewards to receive exclusive offers and earn free food.
What payment methods does Chipotle Mexican Grill accept at this location?
This location accepts credit cards and offers gift cards as payment options.
Is this Chipotle location inclusive and welcoming to the LGBTQ community?
Yes, Chipotle Mexican Grill at 274 Madison Avenue welcomes LGBTQ customers, as indicated by their inclusive policies.
Are there any notable health or medical facilities near Chipotle Mexican Grill at 274 Madison Avenue?
Yes, nearby health-related places include Midtown Medical Center, Dentique NYC (a dental office), and TravelClinicNYC.
What nearby places can I visit before or after dining at Chipotle on Madison Avenue?
You can visit The Morgan Library & Museum, located two blocks south, or check out nearby spas like Shevaness Thai Spa for relaxation.
Are there professional services or legal offices near the Chipotle at 274 Madison Avenue?
Yes, several professional and legal services are nearby, including Lambert & Shackman PLLC, Fentin Goldman Turk & Davidoff LLP, and Barry Mahler Attorney at Law.