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Brand Certified

Chipotle Mexican Grill

3.6
(423 reviews)

Business Details

125 E 23rd St, New York, NY
10010, United States
(212) 673-6904

About

Mexican Restaurant
Chipotle Gramercy Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
125 E 23rd St, New York, NY
10010, United States

Hours

Reviews

3.6
423 reviews
5 stars
174
4 stars
100
3 stars
34
2 stars
33
1 star
82

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including overly salty dishes, small portion sizes, and missing ingredients.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, unprofessional behavior from management, and lack of attention to customer needs.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty floors and overflowing trash.

Ingredient Availability

Frequent complaints about running out of key ingredients early in the evening, leading to customer dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised the fast service and friendly staff during certain visits.
  • SP
    Steven Pena
    Feb 13, 2026
    1.0
    Only online orders for quesadillas...
  • BL
    Ben leGentil
    Feb 8, 2026
    2.0
    Disappointed that they had run out of guacamole when we got there at 9pm but more importantly the food (both the black beans and the barbacoa beef) was waaay too salty
  • MG
    Matej Grejták
    Jan 12, 2026
    5.0
    Good location, clean interior and fair prices.
  • VG
    Val García
    Dec 23, 2025
    5.0
    First time trying chipotle, surprising a 10/10
  • JH
    Justin Hoskins
    Dec 11, 2025
    1.0
    Literally, 50% of the time they are out of half of the proteins, and one of the beans options. it’s a joke whoever runs this store. They clearly assume that whoever’s going to show up is just going to order whatever they have left because the supply available is terrible. Always. The staff is nice.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Gramercy Park offer?

Chipotle Gramercy Park offers customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

Where is Chipotle Mexican Grill located in New York?

It is located at 125 E 23rd St, New York, NY 10010, next to the Gramercy Theatre in the Gramercy Park area.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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