Business Details
About
Mexican Restaurant
Chipotle Gramercy Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
420 reviews
5 stars
173
4 stars
100
3 stars
34
2 stars
32
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, including poor communication and lack of attentiveness.
Food Quality
There are frequent complaints about inconsistent portion sizes, running out of key ingredients, and food hygiene issues.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty floors and overflowing trash.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service at certain times.
- VGVal GarcíaDec 23, 20255.0First time trying chipotle, surprising a 10/10
- JHJustin HoskinsDec 11, 20251.0Literally, 50% of the time they are out of half of the proteins, and one of the beans options. it’s a joke whoever runs this store. They clearly assume that whoever’s going to show up is just going to order whatever they have left because the supply available is terrible. Always. The staff is nice.
- FBFarty BoogersOct 29, 20252.0rude employees
- SWSandy WakefieldOct 17, 20254.0Food is always delicious.
- DKDemetrious KnoxSep 25, 20251.0Bro do not come here the workers act like the ceo bro gives half a scoop of rice half a scoop chicken half scoops of everything as if I’m a little girl the bowl is litteraly empty you can see the sides and bottom when they are done making it DO NOT COME HERE
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Gramercy Park offer?
Chipotle Gramercy Park offers customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
Where is Chipotle Mexican Grill located in New York?
It is located at 125 E 23rd St, New York, NY 10010, next to the Gramercy Theatre in the Gramercy Park area.
What are the operating hours of Chipotle Mexican Grill at this location?
Chipotle Gramercy Park is open every day from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services for customer convenience.
How can I order food online from Chipotle Mexican Grill in Gramercy Park?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill in Gramercy Park support LGBTQ+ customers?
Yes, this location welcomes LGBTQ+ customers and is inclusive to all.
Are there any coffee shops near Chipotle Gramercy Park where I can grab a drink before or after my meal?
Yes, nearby coffee shops include PROOF Coffee Roasters, Blank Street Coffee, and Dunkin' Donuts, perfect for a coffee before or after your visit to Chipotle.
I am interested in catching some live music near Chipotle. Are there any music venues nearby?
You can visit The Gramercy Theatre, a nearby music venue and theatre located next to Chipotle Mexican Grill in Gramercy Park.
Are there wellness or therapy centers near Chipotle Mexican Grill in Gramercy Park?
Yes, nearby wellness centers include Modern Integrative Wellness for physical therapy and Collaborative CBT and NY Therapy Practice for counseling and psychotherapy.
Does Chipotle Gramercy Park accept credit cards and offer catering services?
Yes, this location accepts credit cards and provides catering services to accommodate larger groups and events.