Chipotle Mexican Grill

3.7
880 reviews
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About

Mexican Restaurant
Chipotle Grand Central is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
150 E 44th St, New York, NY
10017, United States

Hours

Reviews

3.7
880 reviews
5 stars
376
4 stars
194
3 stars
110
2 stars
56
1 star
144

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling disrespected and uncomfortable during their visits.

Food Quality

Customers frequently reported issues with food quality, including overly salty dishes, missing ingredients, and poor portion sizes.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and food areas, which detracted from the dining experience.

Staffing Issues

Many customers noted that the location is often understaffed, leading to slow service and chaotic experiences.

Inconsistency

Frequent complaints about running out of menu items and inconsistent food preparation were common, indicating a lack of reliability at this location.
  • JJ
    Jay
    Jan 3, 2026
    2.0
    Barbacoa and beans were incredibly salty, judging by the other comments there seems to be a systemic issue here
  • AH
    Arnaldo Herrera
    Dec 29, 2025
    1.0
    Pessimo atendimento
  • MM
    Marcela Mendez
    Dec 5, 2025
    5.0
    Same as the other locations.
  • DR
    Data Rich
    Dec 3, 2025
    5.0
    I eat at this particular Chipotle alot. I love their iced tea and they always have it ready by 11am. I like the clean, spacious look and feel of the bar height stainless steel tables. The staff keeps them clean and regularly wiped off. The staff really cares about the customer experience.
  • DL
    David Lei
    Nov 18, 2025
    2.0
    This review is for Chipotle in general. The chicken is unbelievably salty—so much so that it feels like the seasoning ratio is one pound of chicken to one pound of salt. It’s so oversalted that it actually crosses into a bitter taste. If you’re hoping for a meal and not a fast track to hypertension, a heart attack, or a stroke, you may want to look elsewhere

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill Grand Central serve?

Chipotle Grand Central serves customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill at 150 E 44th St?

Chipotle is open daily from 10:45 AM to 11:00 PM.