Business Details
About
Mexican Restaurant
Chipotle Grand Central is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
874 reviews
5 stars
372
4 stars
193
3 stars
111
2 stars
55
1 star
143
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling dismissed or ignored.
Food Quality
Customers frequently reported issues with food quality, including stale ingredients, incorrect orders, and unsatisfactory portion sizes.
Stock Availability
Many customers expressed frustration over the restaurant being frequently out of key ingredients, such as chicken and guacamole.
Cleanliness
Several reviews mentioned poor cleanliness in the restaurant, including messy food areas and unkempt dining spaces.
Service Speed
Customers noted slow service, particularly during peak hours, leading to long wait times for both in-person and pickup orders.
- CPClaire Polanco1 day ago5.0Amo sus tacos de cárnitas. Muy ricos!!!
- DLDavid Lei6 days ago2.0This review is for Chipotle in general. The chicken is unbelievably salty—so much so that it feels like the seasoning ratio is one pound of chicken to one pound of salt. It’s so oversalted that it actually crosses into a bitter taste. If you’re hoping for a meal and not a fast track to hypertension, a heart attack, or a stroke, you may want to look elsewhere
- JLJames LayleeNov 13, 20251.0Sadly doesn’t let me rate a 0. Went 9/13 after 8 PM and there was an abundance of delivery orders. The man that helped me was awesome but the only woman working was extremely rude to me. She also made me rush my order and ruined the entire experience for me. I am forced to go to this chipotle all the time because the next nearest is over a mile from me and this is the worst chipotle in America hands down. Every single time I go the workers are miserable and rude and make me feel bad for ordering. I am now taking my 2-3 a week chipotle meal to the further locations or having them deliver. I am over this place.
- BEBrandon EvansNov 4, 20251.0Most understaffed place on the planet. Been in several times and it’s always complete madness. Do better Chipotle!
- FBFrank BOct 16, 20251.0I’m very disappointed with my experience today. After waiting an hour for my pickup order, I was given someone else’s meal. The bag was sealed, so I didn’t realize the mistake until I reached my destination — and to make things worse, I’m allergic to beans, which were in the order I was given. The service was extremely slow, and no one seemed willing to help. It’s always a chaotic experience trying to get food there at lunchtime, but today was unacceptable.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Grand Central serve?
Chipotle Grand Central serves customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill at 150 E 44th St?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Grand Central offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill Grand Central?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app linked at https://chipotle.app.link/Carne-Apple.
Is Chipotle Mexican Grill Grand Central LGBTQ friendly?
Yes, this location welcomes LGBTQ customers.
Where is Chipotle Grand Central located?
It is located at 150 E 44th St, New York, NY 10017, across from Grand Central Terminal.
Can you recommend nearby restaurants around Chipotle Grand Central?
Nearby dining options include Mulberry & Vine (American), Minar (Indian), Dee Daa (Thai), Grill 44 (Indian), Bối-licious (Vietnamese), and Sweetgreen (vegetarian/health food).
What nearby transportation options are available to reach Chipotle Grand Central?
Hampton Jitney bus station at 44th St is nearby, making it convenient for customers to access Chipotle.
Are there luggage storage services nearby Chipotle Grand Central for travelers?
Yes, Stasher Luggage Storage and Radical Storage located near Grand Central provide convenient luggage storage for travelers visiting Chipotle.
Does Chipotle Grand Central accommodate catering orders?
Yes, they offer catering services including catering delivery.