Chipotle Grand Central is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling disrespected and uncomfortable during their visits.
Food Quality
Customers frequently reported issues with food quality, including overly salty dishes, missing ingredients, and poor portion sizes.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and food areas, which detracted from the dining experience.
Staffing Issues
Many customers noted that the location is often understaffed, leading to slow service and chaotic experiences.
Inconsistency
Frequent complaints about running out of menu items and inconsistent food preparation were common, indicating a lack of reliability at this location.
JJ
Jay
Jan 3, 2026
2.0
Barbacoa and beans were incredibly salty, judging by the other comments there seems to be a systemic issue here
AH
Arnaldo Herrera
Dec 29, 2025
1.0
Pessimo atendimento
MM
Marcela Mendez
Dec 5, 2025
5.0
Same as the other locations.
DR
Data Rich
Dec 3, 2025
5.0
I eat at this particular Chipotle alot. I love their iced tea and they always have it ready by 11am. I like the clean, spacious look and feel of the bar height stainless steel tables. The staff keeps them clean and regularly wiped off. The staff really cares about the customer experience.
DL
David Lei
Nov 18, 2025
2.0
This review is for Chipotle in general.
The chicken is unbelievably salty—so much so that it feels like the seasoning ratio is one pound of chicken to one pound of salt. It’s so oversalted that it actually crosses into a bitter taste. If you’re hoping for a meal and not a fast track to hypertension, a heart attack, or a stroke, you may want to look elsewhere
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Grand Central serve?
Chipotle Grand Central serves customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill at 150 E 44th St?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Grand Central offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill Grand Central?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app linked at https://chipotle.app.link/Carne-Apple.
Is Chipotle Mexican Grill Grand Central LGBTQ friendly?
Yes, this location welcomes LGBTQ customers.
Where is Chipotle Grand Central located?
It is located at 150 E 44th St, New York, NY 10017, across from Grand Central Terminal.
Can you recommend nearby restaurants around Chipotle Grand Central?
Nearby dining options include Mulberry & Vine (American), Minar (Indian), Dee Daa (Thai), Grill 44 (Indian), Bối-licious (Vietnamese), and Sweetgreen (vegetarian/health food).
What nearby transportation options are available to reach Chipotle Grand Central?
Hampton Jitney bus station at 44th St is nearby, making it convenient for customers to access Chipotle.
Are there luggage storage services nearby Chipotle Grand Central for travelers?
Yes, Stasher Luggage Storage and Radical Storage located near Grand Central provide convenient luggage storage for travelers visiting Chipotle.
Does Chipotle Grand Central accommodate catering orders?
Yes, they offer catering services including catering delivery.