Chipotle Mexican Grill

4.0
865 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle 25 West 45th Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
25 W 45th St, New York, NY
10036, United States

Hours

Reviews

4.0
865 reviews
5 stars
407
4 stars
229
3 stars
107
2 stars
36
1 star
86

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers expressed dissatisfaction with the portion sizes, noting they were unusually small and that staff were reluctant to provide extra ingredients.

Service Quality

Reviews highlighted inconsistent service quality, with some customers experiencing rude or inattentive staff, while others praised friendly service.

Food Freshness

There were mixed reviews regarding food freshness, with some customers reporting stale or old ingredients, particularly for online orders.

Cleanliness

The restaurant was generally noted for its cleanliness, including dining areas and restrooms, although some customers mentioned issues with the atmosphere.

Value for Money

Customers had mixed feelings about the value for money, with some feeling that prices were high for the portion sizes received.
  • GK
    George Koniossis
    2 days ago
    1.0
    The server tried giving me a torn dried burrito. I politely asked to give me a fresh one. Gave me very small portion of chicken. Then literally a whole can of beans. It made the burrito taste like a bean burrito . No chicken. It felt like it was intentional
  • MC
    Miss Cheung
    5 days ago
    2.0
    They said they didn’t have plain white or brown rice WITHOUT cilantro. Strike 1. I ordered the beef bowl and the beef was disgusting! Strike 2! There was so much fat in it and the texture was gross. I really do not recommend eating here. Never again! NAYA is so much better than this crap.
  • LS
    Lilly Santos
    Nov 15, 2025
    5.0
    Love it❤️
  • OK
    Oliver Koss
    Oct 14, 2025
    4.0
    Food was decent but they didn’t want to give a lot of protein in my bowl.
  • SQ
    Sean Quirke
    Sep 29, 2025
    5.0
    More of a 4.5 but I’m rounding up. The portions were good and the food was fresh. Also the place is clean. The service was very good and friendly. Only slight down point was there Chips weren’t very crisp and maybe a bit old but everything else was good!

Frequently Asked Questions About Chipotle Mexican Grill

What is the address of Chipotle Mexican Grill on 25 West 45th Street?

Chipotle Mexican Grill is located at 25 W 45th St, New York, NY 10036, across the street from Cassa Hotel 45th Street.

What are the opening hours for Chipotle Mexican Grill at 25 West 45th Street?

The restaurant is open daily from 10:45 AM to 10:00 PM.