Chipotle Columbia Presbyterian is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted extremely rude and dismissive staff, with many customers expressing frustration over poor attitudes and lack of assistance.
Food Quality
While some customers praised the food as fresh and delicious, many others reported issues with stale ingredients, dirty food items, and overall poor quality.
Portion Sizes
A consistent complaint was about stingy portion sizes, with many customers feeling they received inadequate amounts of food for the price.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and a lack of cleanliness in food preparation areas.
Ingredient Availability
Customers frequently noted that the location often ran out of key ingredients well before closing time, leading to dissatisfaction with their orders.
WP
wilmer portoviejo
Oct 21, 2025
1.0
Very rude customers service, to work in this places i think you have to be rude.
JG
Julie Granger
Oct 3, 2025
5.0
Oh my god I had the best chipotle of my LIFE tonight at this chipotle. The carne asada and red chimichurri was the best food I’ve had EVER! The chips were perfectly salty too and not stale at all. There was also no line. LOVE THIS CHIPOTLE!
JJ
J
Sep 24, 2025
5.0
I have been eating Chipotle for 10 years at least and this place really stood out. The cooks must be doing something different but their rice was on point, their veggies tasted fresher, the pico was richer and the chicken was super tender. I wish every Chipotle had their secret. I highly recommend this location.
SR
Stefan Rowny
Sep 9, 2025
4.0
Food is great, so is service. Atmosphere ok. Absolutely terrible app... That eats one points without giving you anything.
SK
Solomon Katz
Sep 1, 2025
1.0
Worst chipotle I’ve ever been to by far. Ordered a salad bowl, the lettuce was wilted and DIRTY. Actual black stuff on the lettuce. I showed this to a worker and asked for a new bowl. She only gave me some new lettuce, not a new bowl, and the new lettuce was also DIRTY. Clearly not washed. The chips were stale and gross. All the workers were shouting at each other the entire time very loudly, even while I was ordering
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill at 4009 Broadway, New York?
Chipotle Mexican Grill at 4009 Broadway is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle offer pickup and delivery services?
Yes, Chipotle Columbia Presbyterian offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in New York?
It is located at 4009 Broadway, New York, NY 10032, next to New York Presbyterian Hospital - Columbia University.
What type of food and dining experience does Chipotle Columbia Presbyterian provide?
Chipotle is a fast-casual restaurant offering customizable Mexican dishes like burritos, bowls, quesadillas, tacos, and salads, focusing on responsibly sourced ingredients without artificial additives.
How can I order food online from Chipotle at Columbia Presbyterian?
You can order online via Chipotle's official order website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Does Chipotle near Columbia Presbyterian support any special payment methods?
Yes, this Chipotle location accepts credit cards and offers gift cards for payment.
Is the Chipotle Mexican Grill near Columbia Presbyterian LGBTQ friendly?
Yes, this Chipotle location welcomes LGBTQ customers and promotes inclusivity.
Which nearby coffee shops can I visit around Chipotle Mexican Grill at Columbia Presbyterian?
Starbucks and Kozy Fresh are nearby coffee shops where you can grab coffee before or after your meal at Chipotle.
What public transportation options are available near Chipotle Columbia Presbyterian?
The MTA - 168th Street Train Station (A/C) is nearby, making it convenient for customers to reach Chipotle by subway.
Are there other dining options close to Chipotle Mexican Grill at 4009 Broadway?
Yes, nearby dining options include Island Spice Grill Caribbean Cuisine for Caribbean food, Famiglia Pizzeria and Sbarro for pizza, and Mike's Bagels for bagels and sandwiches.