Business Details
About
Mexican Restaurant
Chipotle Bryant Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
1,319 reviews
5 stars
531
4 stars
325
3 stars
183
2 stars
82
1 star
198
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently rude and dismissive staff, with many customers feeling unwelcome and poorly treated.
Food Quality
Customers reported issues with food quality, including undercooked rice, overly salty dishes, and small portion sizes.
Cleanliness
The restaurant was frequently described as dirty and in need of better maintenance, with complaints about the state of the bathrooms and dining area.
Customer Experience
Many patrons expressed dissatisfaction with their overall experience, citing long wait times, incorrect orders, and a lack of attention from staff.
- RSRicky StevensJan 1, 20264.0The food was fine but the staff was the most impersonal Chipotle I've ever seen. No one in line but they rushed rushed rushed me to hurry up. Plus there seating area want heated well, which, given this time of year and the cold temps, was uncomfortable.
- IKIzabela KonopkaDec 30, 20252.0As a New Yorker I eat chipotle in many diff locations across 5 boroughs. Lately the food is horrible especially tonight. I visited this particular one around 5pm today. Ordered two bowls one burrito. Staff was great no complaints there. The rice was extremely under cooked and not even “warm”. The chicken was over salted cold and dryyyyyyy. I’ve never had such dry chicken before tasted as if it was leftovers prior day. The quality in food is lacking. I wasted 40$ here half the bowls went to the trash. Can you imagine biting into a cold hard rice burrito I won’t be getting chipotle for a long time grossed out at this point.
- OHOliver HernandezDec 3, 20251.0In this chipotle man like you ask if you can get extra stuff and is like they dont want to the customer service here in this chipotle is not that good
- ASAlia SalomonDec 2, 20251.0this place is actually horrible. i went into chipotle as i was in the area and needed a good meal for cheap. i went into chipotle 5 minutes after open, and the woman who served me was extremely rude and did not listen to what i wanted in my bowl even though i spoke very clear. she treated me as if i was i convincing her. there are way better options and friendlier service in the area, don’t bother with this place.
- KVKeerti VNov 29, 20251.0Chipotle is supposed to customise the food to our preference. How is it going to be if the person making it does not understand a single word in English? Horrible staff, horrible experience. I might never have chipotle ever again 🥲
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Bryant Park?
Chipotle Bryant Park is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located near Bryant Park?
Chipotle Bryant Park is located at 9 W 42nd St on the north side of Bryant Park, New York, NY 10036.
Does Chipotle Bryant Park offer delivery and in-store pickup options?
Yes, Chipotle Bryant Park provides both in-store pickup and delivery services for customer convenience.
How can I place an online order for Chipotle Bryant Park?
You can order online at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What type of food does Chipotle Mexican Grill at Bryant Park serve?
They serve fast-casual Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle Bryant Park accept credit cards and offer catering?
Yes, they accept credit cards and provide catering services for events.
Is the Chipotle Mexican Grill at Bryant Park LGBTQ+ friendly?
Yes, the restaurant welcomes LGBTQ+ customers in a friendly and inclusive environment.
What nearby transit options can help me get to Chipotle Bryant Park?
The MTA Subway station at 5th Ave/Bryant Park (7) is nearby, making it easy to access Chipotle Bryant Park via public transit.
What other food options are near Chipotle Bryant Park?
Nearby eateries include Jamba Juice for smoothies, Pura Vida Miami cafe, Chopt Creative Salad Co., and CAVA Mediterranean restaurant for various dining choices.
What are some local businesses near Chipotle Bryant Park worth visiting?
Local businesses nearby include Michael Kors HQ for fashion, Kligerman Architecture & Design, and Hair Design Institute for beauty services.