Brand Certified
Chipotle Mexican Grill
3.7(1327 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
9 W 42nd St, New York, NY
10036, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(212) 354-6760
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ny/new-york/9-w-42nd-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=632
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Bryant Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.7
1,327 reviews
5 stars
535
4 stars
326
3 stars
183
2 stars
82
1 star
201
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and dismissive staff, with many customers feeling rushed and unwelcomed during their visits.
Food Quality
Several customers reported issues with food quality, including undercooked rice, cold meat, and small portion sizes, leading to dissatisfaction.
Cleanliness
The restaurant was frequently described as dirty and in need of better maintenance, with complaints about the state of the bathrooms and dining area.
Customer Experience
Many customers expressed frustration over poor service experiences, including incorrect orders and lack of assistance, which negatively impacted their overall dining experience.
- CVclément VerraestFeb 25, 20261.0No baby friendly
- MLMiss Food LoverFeb 18, 20261.0The portions here are absolutely tiny I was shocked at the amount of food I received, especially with the meat. Better to go to a different chipotle.
- JMJames MenaFeb 16, 20265.0It’s a calm place the kids can be annoying tho
- JCJonathan C.Feb 10, 20261.0I came today around 9:15 to get 2 bowls and when I tell you they cant hear, THEY. CANT. HEAR!!! I asked for a chicken bowl and half carne asada but instead, they gave me carnitas. They kept pressuring me and was deaf as hell. Please take your business somewhere else. Male who took my order.
- IKIzabela KonopkaDec 30, 20252.0As a New Yorker I eat chipotle in many diff locations across 5 boroughs. Lately the food is horrible especially tonight. I visited this particular one around 5pm today. Ordered two bowls one burrito. Staff was great no complaints there. The rice was extremely under cooked and not even “warm”. The chicken was over salted cold and dryyyyyyy. I’ve never had such dry chicken before tasted as if it was leftovers prior day. The quality in food is lacking. I wasted 40$ here half the bowls went to the trash. Can you imagine biting into a cold hard rice burrito I won’t be getting chipotle for a long time grossed out at this point.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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