Chipotle Mexican Grill

3.8
1839 reviews
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Business Details

2 Broadway, New York, NY
10004, United States
(212) 344-0941
https://locations.chipotle.com/ny/new-york/2-broadway?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=476
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About

Mexican Restaurant
Chipotle Bowling Green is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2 Broadway, New York, NY
10004, United States

Hours

Reviews

3.8
1,839 reviews
5 stars
775
4 stars
516
3 stars
243
2 stars
93
1 star
212

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some found it fresh and flavorful, while others reported bland or poorly prepared meals.

Service Issues

Numerous complaints about rude and unhelpful staff, with some customers experiencing long wait times and poor service.

Cleanliness

Significant concerns regarding cleanliness, with reports of dirty tables, overflowing trash, and unsanitary conditions.

Portion Sizes

Frequent complaints about small portion sizes and inconsistent serving practices, leading to dissatisfaction among customers.

Location Management

Many reviews indicate poor management and staffing issues, resulting in a lack of available menu items and overall disorganization.
  • KP
    Kiran sai P
    6 days ago
    1.0
    The service is the worst. The staff is impolite, and even though the store closes at 11:00pm, they start packing everything up by 9:00pm. There is no proper seating after 9:00pm, and they limit everything- no dine-in and not even allowing customers to use the washrooms. I have never seen this happen anywhere else.
  • MS
    Morne Stander
    Jan 3, 2026
    1.0
    Steak so dry it could soak up the Hudson
  • EE
    Exploring_Food_Places
    Dec 29, 2025
    5.0
    This Chipotle is in a great spot—very close to the Wall Street Bull Statue and right along the route to the Staten Island and Statue of Liberty ferries. It’s convenient for a quick meal while sightseeing. There’s plenty of seating, and the street views from all sides make it a nice place to sit and relax. The food was solid overall, though the white rice could use a bit more lemon or salt for extra flavor. Still, a reliable stop in a busy area.
  • VR
    Vanessa Ruiz
    Dec 10, 2025
    1.0
    La gente ordena online porque no puede separar pero estas personas te dejan esperando y luego te tratan mal.
  • RR
    Roblox Roxi
    Nov 20, 2025
    1.0
    Whatever you do do not order extra protein on mobile. They gave me so much rice it really did not make me finish my meal and thrown it away. Really frustrating. Go to the one in one pen. Completely different. Jesus Christ
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Bowling Green?

Chipotle Mexican Grill at Bowling Green is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in New York?

It is located at 2 Broadway, New York, NY 10004, just north of the Staten Island Ferry Terminal.