Chipotle Mexican Grill

4.0
1497 reviews
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About

Mexican Restaurant
Chipotle 129 W. 48th St. is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
129 W. 48th St., New York, NY
10020, United States

Hours

Reviews

4.0
1,497 reviews
5 stars
762
4 stars
340
3 stars
164
2 stars
64
1 star
167

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the food for being delicious and flavorful, with specific mentions of burritos and bowls being satisfying.

Staff Behavior

Numerous reviews highlighted issues with rude and unprofessional staff, including complaints about disrespectful treatment and poor customer service.

Cleanliness

Some customers noted cleanliness issues within the restaurant, particularly in the seating areas and bathrooms.

Portion Sizes

Several customers expressed dissatisfaction with portion sizes, describing them as stingy or inconsistent.

Overall Experience

While some customers had positive experiences, many reported negative interactions that affected their overall impression of the restaurant.
  • EI
    eggo eggo (iamLeggo)
    3 days ago
    1.0
    Yeah, so we were sitting down and The employees just came and just said oh time to exit and she flicked her hand in the way without even acknowledging us at all, which I found to be very, very rude 9:05 It’s the one that I’m standing by on your cameras at 9:09 PM
  • PC
    Paula Cano
    Nov 7, 2025
    4.0
    Comimos aquí a pesar de no tener muy buenas reseñas en Google. Pedimos un burrito. No estaba malo, es cierto que nos parece un poco caro. Creo que no repetiría.
  • WZ
    Will Zhang
    Nov 6, 2025
    1.0
    service was horrible, told the lady no tomato and she put it, then filled bowl half way
  • SP
    Steven Platter
    Oct 28, 2025
    4.0
    Wir waren gegen Abend da. Es war leider etwas unsauber im Restaurant. Allerdings das Essen war sehr lecker. Hat gut geschmeckt und die Portionsgröße war perfekt.
  • DS
    Daniel Sang
    Oct 21, 2025
    3.0
    Good seating but sometimes the portions is kinda wack. 12.85 for a chicken bowl and sometimes the guy leaves a gap in the bowl. Like it’s not even full. But sometimes they do you right. It depends. As gattuso said this location is sometimes maybe good sometimes a little bit sheeeet

Frequently Asked Questions About Chipotle Mexican Grill

What is the address of Chipotle Mexican Grill on 129 W. 48th St.?

Chipotle Mexican Grill is located at 129 W. 48th St., New York, NY 10020, just east of Times Square.

What are the operating hours for Chipotle Mexican Grill at 129 W. 48th St.?

Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.