Chipotle Mexican Grill

Reviews

• A

  채빈

  Feb 20, 2026
  1.0
  직원이 너무 무례하고요..ㅋㅋㅋ 넣어달라고 했는데도 빼먹고..어떻게 받아들여야 할까요? 제가 가본 치폴레중에 제일 불쾌한 맛과 서비스였어요 리뷰보니까 인종차별 뭐 이런얘기들 있던데 인종차별인가요? 돈내고 먹기에 너무 아까웠어요 돈받고 일하잖아요 정신차리고 직업정신을 좀 키우길 바랍니다
• MB

  Mathew B

  Feb 8, 2026
  1.0
  horrible experience didn’t give me free chipotle i literally was the first 100k like it was rigged
• HH

  hoppi hoppa

  Feb 1, 2026
  2.0
  Faut rien demandé à la caissière. Le code pour les toilettes qu'elle t'a donné à demi-mot ne marche pas ? Elle te le redonnera 20 fois si tu veux,ça ne marchera toujours pas, mais vous n'aurez rien de plus.
• RR

  Robyn

  Jan 23, 2026
  1.0
  I usually come here for lunch since it’s right across the street, but today was an absolute disaster. I ordered online ahead of time specifically to save a few minutes, but when I arrived for pickup, the line was wrapped around the store. Ironically, the "pickup" line was significantly longer than the line for people who hadn't even ordered yet. I stood there for 15 minutes without the line moving a single inch. The crowd was in total disbelief—everyone was just staring at each other wondering what the point of ordering ahead even was. I eventually gave up, walked out, and got my lunch elsewhere. I’ve already requested a refund and honestly doubt I’ll be back. If you’re in a rush, don't bother with the online "convenience" here.
• CB

  Charlie Benedict

  Jan 22, 2026
  2.0
  I've been ordering from here multiple times a week for the past two years but I will be winding down my patronage of this location. It used to be GREAT, but the last several weeks something has changed and it's become noticeably worse. During lunch times, it's a 25-30 minute wait to pickup to-go orders. If your app says 1:20 pickup, don't expect to have your food until like 1:45pm. The bowl will probably be made, but it will be sitting in the chute with dozens of other orders. There's rarely someone there passing out the orders, you just see the employees making bowl after bowl after bowl and stacking them up, but none of them are leaving the kitchen into the hands of the customers. And then when an employee finally comes to hand out orders, it takes them an extra minute or two to find "Joe R" or whoever in the massive pile of orders. It's a terrible system. And then the past couple of times the workers are getting stressed at the long lines, so they get sloppy with the bowls. Wrong meats, wrong beans, no guac etc. There's also the issue of all the grubhub drivers, who clog up the pickup counter with their gargantuan temperature controlled backpacks, fully extending their arms to shove phone screens in employees faces while mumbling unintelligible nonsense. I would suggest a separate pickup area for them and regular civilians. I have complained to Chipotle Corporate customer service, and they just respond with an apology and a free drink or free chips. That is not comparable in value to me getting a completely wrong (and worse) order.