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Brand Certified

Chipotle Mexican Grill

3.9
(1856 reviews)

Business Details

304 W 34th St, New York, NY
10001, United States
(212) 268-4197

About

Mexican Restaurant
Chipotle Penn Plaza is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
304 W 34th St, New York, NY
10001, United States

Hours

Reviews

3.9
1,856 reviews
5 stars
866
4 stars
436
3 stars
231
2 stars
86
1 star
237

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are inconsistent, with some reporting friendly service while others describe rudeness and poor attitudes.

Food Quality

Food quality and portion sizes have been criticized, with reports of inconsistent ingredient availability and unsatisfactory meal preparation.

Cleanliness

Multiple reviews mention cleanliness issues, including dirty dining areas and restrooms.

Pricing Concerns

Customers express dissatisfaction with pricing, feeling that the value does not match the quality and portion sizes of the food.
  • HL
    Hyerim Lee
    3 days ago
    5.0
    The staff were so kind. they really made my day!
  • AK
    Anita Kohli
    Feb 8, 2026
    1.0
    Preordered the food. It was ready. The staff asked me stand online to pickup food that is already done!!
  • FJ
    Francisco Juez
    Feb 1, 2026
    5.0
    Lugar limpio, rico y gente muy amable, especialmente Alicia, que tuvo buena disposición y amabilidad al tomarme el pedido. Definitivamente volvere!!!
  • RS
    Rob S
    Jan 27, 2026
    3.0
    Hit or miss during the evening. Often out of key ingredients (about 50% of time). Staff about the same, some very welcoming while others are just angry. Restaurant, table and behind the counter are usually a literal mess. If I had higher standards I would have stopped visiting by now.
  • KK
    Kin
    Jan 20, 2026
    4.0
    It can get quite crowded during peak lunch time - occasionally certain items (ie chicken/ rice) will run out, which forces me to pick more expensive alternatives The dining area is a bit loud at times with lots of people eating, so try to cover up.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill at Penn Plaza serve?

Chipotle serves customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours for Chipotle Penn Plaza?

The restaurant is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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