Chipotle Mexican Grill

3.9
1860 reviews
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Business Details

304 W 34th St, New York, NY
10001, United States
(212) 268-4197
https://locations.chipotle.com/ny/new-york/304-w-34th-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=482
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About

Mexican Restaurant
Chipotle Penn Plaza is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
304 W 34th St, New York, NY
10001, United States

Hours

Reviews

3.9
1,860 reviews
5 stars
867
4 stars
439
3 stars
231
2 stars
86
1 star
237

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying fresh and flavorful meals while others experienced overcooked rice and poor portion sizes.

Customer Service

Many reviews highlighted rude and unprofessional staff, with complaints about poor service and negative attitudes from employees.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and restrooms, which detracted from their dining experience.

Value for Money

There were mixed opinions on value, with some feeling the portions were generous while others found them lacking for the price.
  • AA
    Anouk Arkesteijn (Anouk Arkesteijn)
    Jan 3, 2026
    5.0
    Super friendly crew thanks for the great burrito
  • MI
    Mike Reviewed It!
    Dec 30, 2025
    3.0
    Bae and I split a chicken bowl extra guacamole (#the_guac_is_extra). We had some time to kill before our after work movie. Place was packed on a pre NYE night. Lots of tourist. Bowl was really good. Fresh. Although I did find some crushed chicken bones. Good thing I didn’t chip my tooth. Actually really happy about that. Didn’t know they still kept the bones in the chicken. Got a pic of the bone for evidence. That is the reason for the three stars. Otherwise the meal was satisfying.
  • MM
    MAT
    Dec 29, 2025
    5.0
    Yummy food! My first time at Chipotle and I'm super happy with my order. Service was fast. The place was crowded even at 2pm.
  • JW
    Josh Wright
    Dec 26, 2025
    1.0
    Truly the worst staff of any Chipotle location. The cashiers are incredibly rude. Twice I have come and they have run out of kid’s chips. Unlike other locations, which give the bigger chip bag, this location expects you to pay full price without getting a side. Do better.
  • IP
    Iliana Przm
    Dec 22, 2025
    1.0
    Mala comida nada de sabor a comida mexicana feo lugar súper sucio barato si, pero definitivamente no volvería jamás
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Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill at Penn Plaza serve?

Chipotle serves customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours for Chipotle Penn Plaza?

The restaurant is open daily from 10:45 AM to 11:00 PM.