Chipotle Clinton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported rude and unhelpful staff, with many experiences of slow service and poor customer interaction.
Food Availability
Many reviews highlighted frequent shortages of ingredients, with customers often finding key items unavailable during their visits.
Cleanliness
The restaurant was described as dirty and poorly maintained, with several customers expressing concerns about hygiene.
Portion Sizes
Several customers noted inconsistent and small portion sizes, leading to dissatisfaction with the value for money.
Overall Experience
Overall, the location received a significant amount of negative feedback, with many customers vowing not to return due to their experiences.
EL
Eddie Leibovich
Dec 31, 2025
5.0
מעולה
JC
Jennifer Castillo
Dec 30, 2025
1.0
Terrible customer service. As soon as we walked in register employee had an attitude . I paid with cash and gave money in hand . Employee tossed my change on the counter . Very rude and unprofessional.
Gentleman making the food , careless with portion , sloppy service , cross contamination, then found a plastic piece of something in my burrito.
Unacceptable !
GM
Gerrie Mable
Dec 16, 2025
1.0
The food is now extremely salty at this location for some reason. Never going back!
JC
Jon Cohen
Nov 16, 2025
1.0
ALWAYS OUT OF INGREDIENTS…. Does Corporate not care?
TP
T PEREZ
Nov 8, 2025
1.0
On November 8th, 2025 I ordered four meals from here. Two of the meals were Burrito Bowls with Carnita meat. There was hardly any meat and the meat was burnt and very hard. I asked the guy for my free guacamole he said I had to wait a very long time for it I said How many minutes is a long time he said he didn't know. I said What do you mean you do not know. If you don't want to give me my free guacamole, just say so you don't have to lie to me and say I have to wait a long time for it, laughing out loud. I will not be ordering food from this Chipotle ever again. The service here is very horrible. I do not recommend this Chipotle located at 620 9th Ave, New York, NY 10036.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Clinton offer?
Chipotle Mexican Grill serves customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill at 620 9th Ave?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Clinton offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Clinton?
You can order online via their website https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Does the Chipotle Clinton location support catering services?
Yes, catering services are available at this Chipotle location.
How can I contact Chipotle Mexican Grill in Clinton by phone?
You can reach them by phone at +1 212-247-3275.
Can I use credit cards and gift cards to pay at Chipotle Clinton?
Yes, they accept credit cards and offer gift cards as a payment option.
What nearby theaters can customers visit before or after dining at Chipotle Clinton?
Nearby theaters include Sonnet Theater, Titus Walker's Ujamaa Theater, Producers Club Theaters & Bar, and Maria Psomas Studio NYC, offering a great cultural experience around your dining time.
Are there any nearby bars or lounges close to Chipotle Mexican Grill Clinton?
Yes, guests can enjoy nearby venues such as Réunion Surf Bar, The Brazen Tavern, The Friki Tiki, and Quinn's Bar & Grill for drinks before or after their meal.
What educational or acting studios are near Chipotle Clinton that patrons might be interested in?
Nearby acting and educational studios include The 4th Wall Actors Workshop, Working Actor Studio, The Bob McAndrew Acting Studio, and John Pallotta Acting Studio, perfect for creatives in the area.