Business Details
About
Mexican Restaurant
Chipotle Clinton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
1,072 reviews
5 stars
398
4 stars
227
3 stars
137
2 stars
62
1 star
248
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences highlighting slow service and poor customer interaction.
Food Availability
Numerous reviews indicated that the restaurant often runs out of key ingredients, leading to frustration among customers.
Cleanliness
The establishment was described as dirty and poorly maintained, with several customers noting unsanitary conditions.
Portion Sizes
Many customers expressed dissatisfaction with the portion sizes, stating they were inconsistent and often smaller than expected.
Operational Issues
The restaurant frequently opened late and had issues with equipment, such as a broken ice machine, contributing to a negative dining experience.
- JCJon CohenNov 16, 20251.0ALWAYS OUT OF INGREDIENTS…. Does Corporate not care?
- LSLilly SantosNov 16, 20255.0Me encanta❤️
- TPT PEREZNov 8, 20251.0On November 8th, 2025 I ordered four meals from here. Two of the meals were Burrito Bowls with Carnita meat. There was hardly any meat and the meat was burnt and very hard. I asked the guy for my free guacamole he said I had to wait a very long time for it I said How many minutes is a long time he said he didn't know. I said What do you mean you do not know. If you don't want to give me my free guacamole, just say so you don't have to lie to me and say I have to wait a long time for it, laughing out loud. I will not be ordering food from this Chipotle ever again. The service here is very horrible. I do not recommend this Chipotle located at 620 9th Ave, New York, NY 10036.
- CWCarter WilsonNov 4, 20251.0The worst service I’ve ever received at a Chipotle. They charged me for additional food I did not order and tried to just have me take the unordered food instead of a refund. When I insisted upon a refund it took over 10 mins and 3 people rudely talking about me while unable to figure out how to refund me.
- SSSonia sunnyOct 18, 20251.0I've visited multiple times and have been disappointed with the service, which seems slow working staff. The food options are also frequently unavailable, which is frustrating. I hope this feedback can help improve the experience for future customers."
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Clinton offer?
Chipotle Mexican Grill serves customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill at 620 9th Ave?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Clinton offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Clinton?
You can order online via their website https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Does the Chipotle Clinton location support catering services?
Yes, catering services are available at this Chipotle location.
How can I contact Chipotle Mexican Grill in Clinton by phone?
You can reach them by phone at +1 212-247-3275.
Can I use credit cards and gift cards to pay at Chipotle Clinton?
Yes, they accept credit cards and offer gift cards as a payment option.
What nearby theaters can customers visit before or after dining at Chipotle Clinton?
Nearby theaters include Sonnet Theater, Titus Walker's Ujamaa Theater, Producers Club Theaters & Bar, and Maria Psomas Studio NYC, offering a great cultural experience around your dining time.
Are there any nearby bars or lounges close to Chipotle Mexican Grill Clinton?
Yes, guests can enjoy nearby venues such as Réunion Surf Bar, The Brazen Tavern, The Friki Tiki, and Quinn's Bar & Grill for drinks before or after their meal.
What educational or acting studios are near Chipotle Clinton that patrons might be interested in?
Nearby acting and educational studios include The 4th Wall Actors Workshop, Working Actor Studio, The Bob McAndrew Acting Studio, and John Pallotta Acting Studio, perfect for creatives in the area.