Chipotle Stuyvesant Town is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted consistently poor customer service, including rude staff and long wait times.
Food Quality
Many customers reported issues with food quality, including overly salty dishes, undercooked rice, and stale ingredients.
Ingredient Availability
Frequent complaints about the restaurant being out of standard ingredients, leading to dissatisfaction among customers.
Portion Sizes
Several reviews noted that portion sizes were often small or inconsistent, leading to a feeling of being shortchanged.
Cleanliness and Environment
Some customers mentioned cleanliness issues and an unwelcoming atmosphere, despite a few positive remarks about the environment.
AA
Anshpreet Apple
2 days ago
5.0
Chipotle is always so good
DM
dalton mitchell
Nov 6, 2025
1.0
Cannot get in touch with anyone at this store
NN
Nana
Oct 28, 2025
1.0
Terrible customer service. I won’t be visiting here again.
ES
Ether Shakur
Oct 5, 2025
1.0
Mediocre at best I wasn't impressed
Not seasoned not what i ordered cheap with the proteins never received napkins or utensils
Sloppy & stale & gross
Too expensive to be playing
ML
Mateo Molina Leon
Sep 27, 2025
4.0
I go to this Chipotle location very often because of the convenience it has. The only problems are that sometimes the staff are very rude during peak hours forcing you to rush your order and giving you small portions when it’s not even coming out of their paycheck. And don’t even get me started about the soda machine it works 20% of the time the ice dispenser also never works so if you buy a “build your own meal” you have to get lemonade or you just don’t get a drink.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Stuyvesant Town offer?
Chipotle offers a customizable menu featuring Mexican cuisine items like burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill at 286 1st Ave, New York?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill provide online ordering and delivery services?
Yes, Chipotle offers online orders, in-store pickup, and delivery services including web and mobile delivery and marketplace delivery.
How can I earn rewards or get exclusive offers from Chipotle Stuyvesant Town?
You can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What is Chipotle's commitment to food quality and sourcing?
Chipotle serves responsibly sourced, classically-cooked real food with 53 real ingredients, avoiding artificial colors, flavors, or preservatives, and prioritizing humane and sustainable farming practices.
What is the contact information for Chipotle Mexican Grill in Stuyvesant Town?
You can reach them at +1 212-228-1915 or via email at NY.2476.StuyvesantTown@chipotle.com.
Does Chipotle Mexican Grill accept credit cards and catering orders?
Yes, Chipotle accepts credit cards and offers catering services.
What popular nearby places are close to Chipotle Mexican Grill that visitors might want to check out?
Nearby places include Starbucks for coffee, Trek Bicycle Stuyvesant Town for bike services, and Bond Vet if you have pet care needs.
How can the nearby Starbucks benefit customers visiting Chipotle in Stuyvesant Town?
Customers can grab a coffee or smoothie at Starbucks either before or after their meal at Chipotle, adding convenience to their visit.
Are there nearby medical facilities close to Chipotle in Stuyvesant Town for emergencies or health care?
Yes, nearby medical facilities include Mount Sinai Beth Israel hospital, Beth Israel Medical Center, and Pediatric Emergency Room and Observation for quick medical assistance.