Brand Certified
Chipotle Mexican Grill
3.9(955 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
117 E 14th St, New York, NY
10003, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(212) 260-0641
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ny/new-york/117-e-14th-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1359
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Union Square South is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.9
955 reviews
5 stars
442
4 stars
239
3 stars
127
2 stars
37
1 star
110
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised individual staff members while others reported rude behavior and lack of attention.
Food Quality
Inconsistent food quality; several customers reported cold, undercooked, or poorly seasoned food, while others enjoyed their meals.
Portion Sizes
Frequent complaints about small portion sizes and stingy servings, with some customers feeling they did not receive value for their money.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and trash issues.
Order Accuracy
Several customers experienced issues with incorrect orders and delays in service, particularly with mobile orders.
- CDColby DennisonFeb 21, 20265.0I love this location. Jenny is amazing! My order got messed up in the app, and she fixed it and made it right. No questions asked. It’s rare to find great customer service in fast food, and I’ve experienced it many times here.
- AAAbeyFeb 19, 20262.0Food was served cold, I regret eating it
- SPSteven PenaFeb 12, 20261.0They only do quesadillas for mobile orders. Yes i waited in line to hear this
- AAavaFeb 6, 20261.0They do not close at 11 they start closing way early and only give whats left, do not expect to get what you want.
- LHLori HoffmanFeb 3, 20262.0There were several black hairs in my salad that I picked up. Totally unsanitary and disgusting
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill at Union Square South?
Chipotle Mexican Grill at Union Square South is located at 117 E 14th St, New York, NY 10003, across the street from PC Richard.
What are the operating hours of Chipotle Mexican Grill at this location?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM at the Union Square South location.
Does Chipotle Mexican Grill offer in-store pickup and delivery services?
Yes, this Chipotle location offers both in-store pickup and delivery services.
Where can I order Chipotle Mexican Grill food online?
You can order online through the Chipotle website at https://order.chipotle.com/ or using their mobile app available in the Apple App Store.
What kind of food and ingredients does Chipotle Mexican Grill use?
Chipotle offers customizable Mexican dishes made with 53 real ingredients, emphasizing responsibly sourced and classically cooked food without artificial colors, flavors, or preservatives.
Does the Union Square South Chipotle support any special dietary or community values?
Yes, Chipotle welcomes LGBTQ customers and adheres to 'Food with Integrity' principles focusing on humane and sustainable sourcing.
What is the phone number and email to contact Chipotle Mexican Grill at Union Square South?
You can reach them by phone at +1 212-260-0641 or via email at ny.1359.unionsqso@chipotle.com.
What nearby restaurants can I visit before or after dining at Chipotle?
Nearby restaurants include Bravo Pizza for Italian cuisine, Baya Bar for health food and smoothies, Sticky's for American fast food, Macho’s and Camacho's for Mexican food, Sushi By Bae for sushi, and Lou Yau Kee Chicken Rice for Asian dishes.
Are there any convenient nearby places to handle errands around Chipotle at Union Square South?
Yes, near Chipotle you will find The UPS Store for shipping, Currency Exchange International for currency needs, Wells Fargo ATM for banking, and P.C. Richard & Son for electronics and appliances.
What nearby points of interest can I visit near Chipotle Union Square South?
You can visit the Civic Hall community center, the Academy of Music venue, Irving Place Theatre cinema, and New York University University Hall nearby, providing cultural and educational experiences before or after your meal.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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