Chipotle Mexican Grill

3.9
1297 reviews
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About

Mexican Restaurant
Chipotle 56th & 6th is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1379 Avenue Of The Americas, New York, NY
10019, United States

Hours

Reviews

3.9
1,297 reviews
5 stars
567
4 stars
357
3 stars
148
2 stars
69
1 star
156

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers feeling unwelcome and ignored.

Food Quality

While some customers praised the taste of the food, others reported issues with portion sizes, undercooked ingredients, and food contamination.

Cleanliness

Multiple reviews mentioned dirty dining areas and overflowing trash, contributing to a negative overall experience.

Service Speed

Customers frequently noted slow service and disorganization, particularly during busy times.

Value for Money

Several reviews indicated that portion sizes were small relative to the price, leading to dissatisfaction with the overall value.
  • LS
    Lester Santos
    3 days ago
    2.0
    Slowest Chipotle I've ever been to.
  • JM
    John Paul Monge
    Nov 13, 2025
    1.0
    Nasty. Dirty dining area. Food sucks. Avoid.
  • TS
    The end Story
    Nov 6, 2025
    1.0
    people are lazy very slow
  • AE
    A E
    Oct 26, 2025
    1.0
    The female that prepared my burrito barely put any chicken in my burrito. Then the woman at the register was rolling her eyes when I asked for receipt. Definitely bad customer service didn't feel welcomed at all here.
  • LW
    Lisa Wegner
    Oct 23, 2025
    1.0
    This chipotle has the rudest staff I have ever seen, like they actually hate their customers for coming in. They need to understand that they are in Midtown NY. They are rude to both tourists and office workers, I don't think anyone that eats here actually wants to come back. They give the smallest portions bc they are always afraid of running out of food when they have a line of people. They are slow to take your order, but snap at you when you dont speak english well. Its just gross, there are so many better places to eat than here.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at 56th & 6th in New York?

Chipotle Mexican Grill at 1379 Avenue Of The Americas is open every day from 10:45 AM to 11:00 PM.

Does Chipotle Mexican Grill at 56th & 6th offer pickup and delivery services?

Yes, this location offers both in-store pickup and delivery services.