Chipotle Union Square North is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food being overly salty, undercooked, or served in small portions.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and mistakes with orders.
Cleanliness
Several customers noted that the location was dirty, with unclean tables and unpleasant odors.
Portion Sizes
A common complaint was that portion sizes were significantly smaller than expected, leading to dissatisfaction.
Atmosphere
The atmosphere was described as uninviting, with some customers mentioning loud music and a lack of warmth from staff.
SL
Sesil Lee
4 days ago
2.0
Barely give any protein.
NK
Negin K
Nov 13, 2025
5.0
Notably better than other locations in quality and portion size
EC
Ethan Chen
Nov 4, 2025
1.0
this chipotle is the worst one if you work in the flatiron location. expect a bowl about a third of what’s expected. both during peak and off-peak hours
SR
Simon Rowe
Nov 3, 2025
4.0
Cheap fast flavorful food
AA
Angel
Sep 26, 2025
2.0
Avoid at all costs. Last time going here. The rice has wayy too much lime/salt in it which made it too much for me it did not taste good and the brown rice was slightly undercooked some parts tasted crunchy for some reason. Food is not so good. 😐 never again