Business Details
About
Mexican Restaurant
Chipotle Union Square North is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
606 reviews
5 stars
236
4 stars
121
3 stars
88
2 stars
40
1 star
121
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers reported that the portion sizes were significantly smaller than expected, leading to dissatisfaction.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and a lack of attentiveness.
Food Quality
Several customers noted issues with food quality, including overly salty dishes and undercooked rice.
Cleanliness
Multiple reviews mentioned the establishment's cleanliness issues, including dirty tables and unpleasant odors.
Bathroom Availability
Customers expressed frustration over the lack of accessible bathrooms for patrons, despite receiving codes on receipts.
- MSMike S.5 days ago1.0This location skimps strongly on portions, they measure out aggressively and you get a pathetic bowl. I guess the CEO isn’t scared of their declining sales enough.
- JBJonathan BaptistDec 13, 20251.0really awful that they don't have a bathroom for customers... when the receipts have a bathroom code on them!!! they must have JUST closed it. absolutely diabolical. staff also acted like they were shocked when i asked for alternate bathroom options - and i saw a different staff member treat another customer the same way. as if that's a strange or unexpected question. (and, if my theory is correct and they only recently closed their public bathrooms .... that explains why the staff were so thrown off to be asked) staff made me go next door, where i had to make a purchase to be able to use the other place's bathroom. infuriating. you can even tell that the store removed three seats so they fall under the "20 seat minimum" threshold NYC requires restaurants to have customer bathrooms at. i will never go here again, and hope this location closes. abysmal.
- SLScott LittsDec 10, 20251.0Sloppily threw a small spoonful of each thing into a bowl, making a gigantic mess out of a laughably small amount of food. Careless. Uncomfortably erotic music. Never coming back.
- ILIndy Life with LexusDec 8, 20255.0Very good taco with beef !! Yummy. Recommend.
- SLSesil LeeNov 20, 20252.0Barely give any protein.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Union Square North offer?
Chipotle offers customizable menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Where is Chipotle Mexican Grill Union Square North located?
It is located at 864 Broadway, New York, NY 10003, north of Union Square on Broadway.
What are the opening hours for Chipotle Mexican Grill Union Square North?
Chipotle is open daily from 10:45 AM to 10:00 PM every day of the week.
Does Chipotle Mexican Grill Union Square North offer delivery and pickup services?
Yes, the restaurant provides both in-store pickup and delivery services.
How can I order Chipotle online or through an app?
You can order online via https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Is Chipotle Mexican Grill Union Square North LGBTQ friendly?
Yes, this location welcomes LGBTQ customers and is inclusive to all.
What stores can I visit near Chipotle Mexican Grill Union Square North if I want to shop for shoes or fashion accessories?
Nearby shoe and fashion accessory stores include Dr. Martens Union Square and Steve Madden, both within walking distance.
Are there any cafes or bars near Chipotle Mexican Grill Union Square North for a drink or coffee before or after your meal?
Yes, Minuto Bauli is a nearby bar, pub, and cafe where customers can enjoy drinks or coffee.
Can I find any parks or recreational spots near Chipotle Mexican Grill Union Square North?
Fred Astaire Union Square, which is a dance school, gym, and sports and recreation venue, is located close by for recreational activities.
What payment options are available at Chipotle Mexican Grill Union Square North?
The restaurant accepts credit cards and offers gift cards as payment options for convenience.