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Brand Certified

Chipotle Mexican Grill

3.9
(622 reviews)

Business Details

234 5th Ave, New York, NY
10001, United States
(212) 532-0372

About

Mexican Restaurant
Chipotle Madison Square Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
234 5th Ave, New York, NY
10001, United States

Hours

Reviews

3.9
622 reviews
5 stars
280
4 stars
163
3 stars
77
2 stars
35
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with several customers feeling disrespected and ignored.

Portion Sizes

Many customers complained about small portion sizes and inconsistent servings, often feeling that they were not getting value for their money.

Cleanliness

Several reviews pointed out issues with cleanliness, including dirty tables and unsanitary conditions in food preparation areas.

Food Quality

While some customers enjoyed the food, others reported issues with freshness and quality, including overcooked items and unappealing ingredients.
  • LF
    Leandro Freire
    Feb 24, 2026
    1.0
    Cuando intento preguntar cómo era el sistema (no lo conocía) de muy mala manera me dicen que pida sin saber que hacer y, para peor, desde atrás había otro empleado haciéndome caras para que nos vayamos. Nunca me faltaron tanto el respeto en un lugar. Finalmente nunca volví a probar comer en este lugar a pesar de haber pasado varias veces por la puerta de alguno de sus locales y nunca lo haré… cada uno es libre de elegir pero, por mi propia experiencia y leyendo otras, recomiendo no ir a este lugar
  • FM
    fred “Freddy” morgan
    Feb 21, 2026
    1.0
    Sexist and selective . I went there to urinate cause i have a medical condition take meds they did not care. The 2 spanish girls behind the counter kept obnoxiously saying u have to buy something , but i dont eat that type of food and it was a medical emergency. Mind you there was two different female walk in before me went straight to the bathroom line and they didnt say not one word to them which i find very disrespectful.
  • BB
    Brie
    Feb 8, 2026
    1.0
    I visited your store on a freezing cold day and had a very unpleasant experience. The woman who served me never smiled and acted as if I had done something wrong or owed her money. I believe her name was Janet. I ordered two burrito bowls, and for nearly $13 per bowl, the portions were shockingly small. Every item I asked for was given in tiny amounts — especially the rice and beans, which were so little you could practically count them. It felt ridiculous and extremely disappointing for the price. This isn’t the first time I’ve noticed the portions getting smaller, but this visit was the worst. Between the poor customer service and the skimpy portions, it felt like a waste of both my money and my time. I don’t think I’ll be returning.
  • PS
    Priyam Sharma
    Jan 22, 2026
    5.0
    The staff was very good, happy and helpful. This place is superb, it's just awesome. Chipotle is one of the best places in US to eat especially for vegetarians. They have a vegetarian bowl in which you can have rice, beans and other things.
  • TN
    Tamea Newcomer
    Dec 14, 2025
    5.0
    Food was good. Bathroom was clean.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill near Madison Square Park?

Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.

Where is the Chipotle Mexican Grill located in New York?

It is located at 234 5th Ave, one block north of Madison Square Park, New York, NY 10001.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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