Chipotle Madison Square Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted rude and unprofessional behavior from staff, with customers feeling disrespected and ignored.
Food Quality
Customers reported inconsistent food quality, with issues such as overcooked rice, salty chips, and small portion sizes.
Cleanliness
The cleanliness of the location was frequently criticized, with many customers noting dirty tables and unsanitary conditions.
Service Speed
While some customers appreciated the quick service, others experienced delays, especially with mobile orders and during peak hours.
Overall Experience
Mixed reviews on overall experience, with some praising the food and atmosphere while others expressed disappointment and frustration.
EL
Eva Luciano
Nov 14, 2025
5.0
Nous avons apprécié Chipotle durant notre séjour à NYYC
BB
Brenda
Nov 13, 2025
1.0
I found an extremely long red hair in my food.( I’m a short curly haired woman, and my hair is dark brown) I was so excited for my bowl, just to pull out a hair from my mouth. I was so distraught and nauseous and I know it’s a health violation to not wear hairnets while serving food.
AD
Anne-sophie LE DIGABEL
Nov 7, 2025
5.0
Très sympa, je me suis régalée. Agréablement surprise. Ambiance à améliorer au niveau du mobilier, et ambiance générale.
VV
Vin
Nov 2, 2025
5.0
Restaurant was clean. Food was fresh. Service was excellent.
AP
Andrew Pinckney
Oct 27, 2025
1.0
Horribly rude staff, overcooked rice, running out of all proteins. Avoid at all costs.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill near Madison Square Park?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Where is the Chipotle Mexican Grill located in New York?
It is located at 234 5th Ave, one block north of Madison Square Park, New York, NY 10001.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
Does Chipotle near Madison Square Park offer delivery and in-store pickup?
Yes, they offer both in-store pickup and delivery services.
How can I order food from this Chipotle location online?
You can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Does this Chipotle location participate in any rewards program?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Is this Chipotle Mexican Grill location welcoming to LGBTQ customers?
Yes, the location is welcoming to LGBTQ customers.
What nearby places can I visit before or after eating at Chipotle near Madison Square Park?
Nearby you can visit restaurants and coffee shops like EatWoo, theatres such as Group Dot BR, and parks like Madison Square Park itself.
Are there professional services near the Chipotle at 234 5th Ave?
Yes, nearby professional services include Goldland Service Corporation, Signpost, and Directoffices which might be useful if you're working or meeting in the area.
How can nearby transit or locations help customers find the Chipotle near Madison Square Park?
Chipotle is just one block north of Madison Square Park, making it convenient for visitors to easily locate the restaurant after enjoying the park or nearby attractions.