Chipotle Mexican Grill

3.9
551 reviews
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Business Details

680 Avenue Of The Americas, New York, NY
10010, United States
(212) 206-3781
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Wolf Twine is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
680 Avenue Of The Americas, New York, NY
10010, United States

Hours

Reviews

3.9
551 reviews
5 stars
262
4 stars
130
3 stars
54
2 stars
25
1 star
80

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Customers frequently reported that portion sizes were smaller than expected, with many feeling shortchanged on their meals.

Food Quality

Several reviews mentioned issues with food quality, including undercooked ingredients, stale items, and even health concerns like food poisoning.

Customer Service

The service was often described as rude or unhelpful, with multiple instances of staff being inattentive or dismissive towards customers.

Cleanliness

Many customers noted that the location was not clean, with reports of dirty dining areas and unsanitary conditions.

Ingredient Availability

Customers expressed frustration over the frequent lack of available ingredients, leading to longer wait times and unsatisfactory meals.
  • II
    Ian
    Nov 17, 2025
    1.0
    $20 dollar burrito and freezing cold. Sweet thanks.
  • NJ
    Nikola Janjić
    Nov 6, 2025
    3.0
    Located in Chelsea, on 6th Ave, between 21st and 22nd Street. Service is not consistent, since I always get different portions. I guess it depends on servers. The place has a good location, but it is not clean at all. Food leftovers everywhere, trash bins overloaded. Sitting place is hard to find since there are always a lot of delivery guys around. Carne asada is a new type of meat, I tried it today, but I got just a few slices. There is a lot of space for improvement.
  • RL
    Roman Lamakh
    Oct 6, 2025
    2.0
    Portions have become much smaller
  • KP
    Kyriaki “Sandy” Papadimitriou
    Sep 16, 2025
    1.0
    I ordered two burrito bowls, and both my husband and I ended up with food poisoning! We have not shared any other food during that day.
  • LL
    Lucky
    Sep 11, 2025
    1.0
    gave me chicken when i specifically asked for no chicken. i am a vegan.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at 680 Avenue of the Americas offer?

Chipotle offers customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at Wolf Twine?

The restaurant is open daily from 10:45 AM to 11:00 PM.