Chipotle Mexican Grill

3.9
554 reviews
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Business Details

680 Avenue Of The Americas, New York, NY
10010, United States
(212) 206-3781
https://locations.chipotle.com/ny/new-york/680-avenue-of-the-americas?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=481
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About

Mexican Restaurant
Chipotle Wolf Twine is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
680 Avenue Of The Americas, New York, NY
10010, United States

Hours

Reviews

3.9
554 reviews
5 stars
263
4 stars
131
3 stars
54
2 stars
26
1 star
80

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold meals, poorly cooked ingredients, and even food poisoning.

Service Issues

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and slow service.

Cleanliness

The location received multiple complaints about cleanliness, with reports of dirty dining areas and unsanitary conditions.

Portion Sizes

Several customers noted that portion sizes were smaller than expected, with some feeling that they were being shorted on ingredients.

Operational Problems

Frequent issues with ingredient availability and operational hours were mentioned, including running out of food and closing early.
  • NP
    Nadine Peralta
    4 days ago
    2.0
    The food quality was no good, but the staff was really great
  • KK
    K
    Dec 23, 2025
    5.0
    Chiptole slaps everytime, same good old taste.
  • GS
    Gabriela Sagastume
    Dec 14, 2025
    4.0
    This place is very clean I would say that there service definitely needs to be work on that I asked for guac at the end and I opened my bowl and no guac so next time I’m coming here I’ll make sure everything‘s in there as you should too but other then that its tasty
  • II
    Ian
    Nov 17, 2025
    1.0
    $20 dollar burrito and freezing cold. Sweet thanks.
  • NJ
    Nikola Janjić
    Nov 6, 2025
    3.0
    Located in Chelsea, on 6th Ave, between 21st and 22nd Street. Service is not consistent, since I always get different portions. I guess it depends on servers. The place has a good location, but it is not clean at all. Food leftovers everywhere, trash bins overloaded. Sitting place is hard to find since there are always a lot of delivery guys around. Carne asada is a new type of meat, I tried it today, but I got just a few slices. There is a lot of space for improvement.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at 680 Avenue of the Americas offer?

Chipotle offers customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at Wolf Twine?

The restaurant is open daily from 10:45 AM to 11:00 PM.