Chipotle Mexican Grill

3.8
811 reviews
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Business Details

2298 Broadway, New York, NY
10024, United States
(646) 412-6237
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Broadway & 83rd is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2298 Broadway, New York, NY
10024, United States

Hours

Reviews

3.8
811 reviews
5 stars
375
4 stars
177
3 stars
82
2 stars
44
1 star
133

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported that the food is excessively salty, with some stating they had to throw their meals away due to the taste.

Cleanliness

Many reviews highlighted the restaurant's poor cleanliness, with dirty tables and floors being a common complaint.

Customer Service

Customers frequently mentioned rude and unhelpful staff, with several noting that service was slow and disorganized.

Order Accuracy

A significant number of reviews indicated issues with incorrect orders and small portion sizes.

Management Issues

Several customers expressed concerns about poor management, citing lack of leadership and inadequate staff training.
  • RD
    Rich Dodd
    Nov 1, 2025
    1.0
    I was given an excuse that they're only doing online orders.So i'm leaving one star a review because they made me wait a long time for no reason when they could just place my order.
  • JS
    Jesse Smolan
    Oct 6, 2025
    1.0
    There’s a lot of reviews saying the same but this location has the worst cook everything is so over salted. Clearly management hasn’t said anything because it’s still the same weeks later. This chipotle is closest to my house so it’s incredibly frustrating that corporate responds to comments but doesn’t actually do anything.
  • MR
    Marc Ramirez
    Sep 27, 2025
    5.0
    I had a wonderful experience at this Chipotle location. The employees were attentive and courteous. I will definitely be returning for my next meal!
  • KS
    Kat Suarez
    Sep 11, 2025
    2.0
    Everything is incredibly salty here. They just have a new cook because it didn’t used to be like that, I come every 4 months to this location. People who work there also don’t seem to be happy working there. Tables are usually dirty with food scraps.
  • YH
    Yasaman HF
    Sep 5, 2025
    1.0
    So salty dear god!! This is my second time buying I thought maybe it was a one off the first time but it was even worse!!!! This shouldn’t be legal even what the hell. Never been to chipotle like this before
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Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill Broadway & 83rd located?

It is located at 2298 Broadway, New York, NY 10024, across the street from Barnes & Noble.

What are the opening hours of Chipotle Mexican Grill at Broadway & 83rd?

It is open every day from 10:45 AM to 11:00 PM.