Business Details
About
Mexican Restaurant
Chipotle Columbus Circle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
1,046 reviews
5 stars
448
4 stars
263
3 stars
132
2 stars
50
1 star
153
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some meals being fresh and flavorful while others were cold, salty, or poorly prepared.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.
Cleanliness
The restaurant was frequently described as dirty, with overflowing trash cans and unclean tables, impacting the overall dining experience.
Ingredient Availability
Many customers noted that the restaurant often ran out of key ingredients, leading to disappointment and frustration.
Portion Sizes
Several reviews mentioned small portion sizes, with customers feeling they were not receiving value for their money.
- EEEmysDec 28, 20254.0yum, really close and quick food
- JPJulie PizaDec 9, 20251.0You can’t expect much from chipotle, but these guys really do stoop low. Workers were not only dry and unwelcoming, they also are stingy and unorganized. Kitchen was dirty and looked a mess, the food looked like it had been sitting in the fridge for months, food was cold and empty, and the floor/tables were dirty. Me and my boyfriend decided to sit in front of kitchen, because that was the only place that was actually clean, and they said “HEY! that side is closed ”….odd. Don’t recommend if you want a simple experience at your typical chipotle.
- MBMd BlyNov 15, 20251.0Consistently out of veggies
- MVMarcus VelosoNov 8, 20255.0Comida saborosa e com bom preço em Nova Iorque.
- MKM KNov 5, 20251.0I ordered a vegan Sofritas meal but was given a non-vegetarian dish. When I tried to explain the issue to the cashier, she was dismissive and rude, even telling me to “throw it away if I didn’t like it.” It was the worst customer service experience I’ve had. The manager later came over and offered to either remake the meal or issue a refund.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill at Columbus Circle?
Chipotle Mexican Grill at Columbus Circle is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in New York?
It is located at 235 W 56th Street, across from the Hearst Tower in New York, NY 10019.
What type of food does Chipotle Mexican Grill serve at this location?
Chipotle offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does this Chipotle location offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill at Columbus Circle?
You can order online at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
What payment methods are accepted at Chipotle Mexican Grill in Columbus Circle?
They accept credit cards and offer gift cards as well.
Is Chipotle Mexican Grill at Columbus Circle LGBTQ friendly?
Yes, this location welcomes LGBTQ customers.
What nearby bike rental options are available for customers visiting Chipotle?
Citi Bike and Cycle Park NYC are nearby bike rental services, convenient for cycling to Chipotle or exploring the area.
Are there any nearby parks or public plazas where customers can relax after dining at Chipotle?
Yes, Symphony Plaza and Troy Horse Carriages park are nearby spots perfect for relaxing after your meal.
What nearby entertainment or dining options can complement a visit to Chipotle at Columbus Circle?
Nearby you can find Bar Culaccino for cocktails, Joe G Ristorante Italiano for Italian cuisine, and Szechuan Gourmet for Chinese food, offering a variety of dining experiences.