Business Details
About
Mexican Restaurant
Chipotle Columbus Circle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
1,041 reviews
5 stars
446
4 stars
261
3 stars
132
2 stars
50
1 star
152
What are people saying?
AI-generated from recent customer reviews
Ingredient Availability
Customers frequently reported that the restaurant was out of key ingredients, often leading to disappointment.
Portion Sizes
Many reviews highlighted issues with small portion sizes, with several customers feeling they received significantly less food than expected.
Cleanliness
Numerous customers noted that the restaurant was dirty, with overflowing trash cans and unclean tables, impacting their dining experience.
Service Quality
Feedback indicated a lack of customer service, with reports of rude staff and long wait times, especially during busy hours.
Food Quality
While some customers enjoyed the food, there were complaints about overly salty dishes and inconsistent quality across visits.
- MBMd BlyNov 15, 20251.0Consistently out of veggies
- MVMarcus VelosoNov 8, 20255.0Comida saborosa e com bom preço em Nova Iorque.
- MKM KNov 5, 20251.0I ordered a vegan Sofritas meal but was given a non-vegetarian dish. When I tried to explain the issue to the cashier, she was dismissive and rude, even telling me to “throw it away if I didn’t like it.” It was the worst customer service experience I’ve had. The manager later came over and offered to either remake the meal or issue a refund.
- IIImperiousVideosOct 26, 20251.0Every single time that I have visited this chipotle, they’re out of multiple ingredients. It is 8 o’clock, they close in three hours, and they’re out of tomatoes and guacamole. I feel disappointed to have to leave to go to another establishment
- SBSabrina BritoOct 23, 20255.0I went to Chipotle, a Mexican fast food restaurant in New York. The place is clean, modern, and has music. It has lots of space and the colors are nice. The service was fast and the people were friendly. The food was amazing and spicy. I ate a burrito with rice, chicken, and vegetables. The food was fresh and good quality. I liked this restaurant very much.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill at Columbus Circle?
Chipotle Mexican Grill at Columbus Circle is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in New York?
It is located at 235 W 56th Street, across from the Hearst Tower in New York, NY 10019.
What type of food does Chipotle Mexican Grill serve at this location?
Chipotle offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does this Chipotle location offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill at Columbus Circle?
You can order online at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
What payment methods are accepted at Chipotle Mexican Grill in Columbus Circle?
They accept credit cards and offer gift cards as well.
Is Chipotle Mexican Grill at Columbus Circle LGBTQ friendly?
Yes, this location welcomes LGBTQ customers.
What nearby bike rental options are available for customers visiting Chipotle?
Citi Bike and Cycle Park NYC are nearby bike rental services, convenient for cycling to Chipotle or exploring the area.
Are there any nearby parks or public plazas where customers can relax after dining at Chipotle?
Yes, Symphony Plaza and Troy Horse Carriages park are nearby spots perfect for relaxing after your meal.
What nearby entertainment or dining options can complement a visit to Chipotle at Columbus Circle?
Nearby you can find Bar Culaccino for cocktails, Joe G Ristorante Italiano for Italian cuisine, and Szechuan Gourmet for Chinese food, offering a variety of dining experiences.