Brand Certified
Chipotle Mexican Grill
3.9(802 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
854 8th Ave, New York, NY
10019, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(212) 757-4312
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ny/new-york/854-8th-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=797
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle World Wide Plaza is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.9
802 reviews
5 stars
385
4 stars
196
3 stars
99
2 stars
31
1 star
91
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Food Quality
While some customers praised the food as fresh and tasty, others reported issues with portion sizes, stale ingredients, and inconsistent quality.
Cleanliness
Several reviews mentioned that the restaurant was dirty, with unclean tables and poorly maintained facilities.
Efficiency
Mixed feedback on service speed; some customers experienced quick service while others faced long waits and disorganization.
- MKMatt Kasicki2 days ago5.0Excellent service !!!
- VFVictor Flo6 days ago1.0I’ve been a regular at the Chipotle on 854 8th Ave in NYC for years, but after what happened today (February 26, 2026 at 12:45 PM) I will never step foot in this location again and I’m warning everyone else to stay away. I went in alone during my lunch break to grab two chicken bowls for myself and another elementary school staff member back at school. I specifically asked for white rice first. The server said they only had brown, so I said fine and ordered both bowls with brown rice. Then they didn’t have enough brown rice, so the cook went to the back and came out with one brown bowl and one white bowl. Since white rice was my original request, I politely asked if I could have the white one. The cook immediately snapped, “No, that’s for the people after you.” I pointed out I was first in line and it was my original order. His response? “You are not getting the white rice because I said so.” I asked to speak to a manager completely ignored. I asked the server why I couldn’t have what I originally wanted when the white rice was right there. After some back and forth she finally gave me the white rice… and while she was doing it the cook started aggressively staring at me with a nasty glare and loudly muttering “they shouldn’t have gave you shit” right in front of everyone. This was beyond rude it was unprofessional, illogical, and straight-up bullying from a staff member. No apology, no manager, just attitude and aggression. As a longtime customer and school staff member trying to get a quick lunch, I was treated like I was beneath them. Chipotle you need to investigate the cook and server at the 854 8th Ave store immediately. This kind of behavior has no place in your restaurants. Zero stars if I could. Never again.
- AMAdam mFeb 16, 20265.0Top bester Laden bisher
- CACharlee AtkinsNov 20, 20255.0Popped in on a random Wednesday and have to say this is the best Chipotle I’ve ever been to. The food was fresh and cooked perfectly. The ladies on the line were friendly and fast, and the fellas in the back were efficient and on top of it. Chipotle can be hit-or-miss—especially in Manhattan—but hats off to this location!
- GDGustavo Mejía DíazNov 11, 20255.0Great food!
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill offer at World Wide Plaza?
Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads.
What are the opening hours of Chipotle Mexican Grill at 854 8th Ave, New York?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at this location offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill at World Wide Plaza?
You can order online through their website or via the Chipotle app linked in their profile.
Is Chipotle Mexican Grill at this location LGBT friendly?
Yes, the location welcomes LGBTQ customers.
What is the address for Chipotle Mexican Grill in New York City's World Wide Plaza?
The address is 854 8th Ave, New York, NY 10019, located across the street from Hampton Inn Times Square.
Which nearby places can I visit before or after eating at Chipotle Mexican Grill?
Nearby places include Tutti Frutti New York for frozen yogurt, Cafe Express Deli for more dining options, and Gotham Pizza if you're craving pizza.
Are there convenient coffee shops near Chipotle Mexican Grill at World Wide Plaza?
Yes, Dunkin' and Bibble & Sip are nearby coffee shops where you can grab a coffee or smoothie.
Can customers find parking near Chipotle Mexican Grill at 854 8th Ave?
Yes, 851 8th Avenue Parking Corp is a nearby parking option for visitors to Chipotle.
What makes Chipotle Mexican Grill's food quality stand out at the World Wide Plaza location?
Chipotle prioritizes 'Food with Integrity' by using only 53 real ingredients sourced from farms that follow humane and sustainable practices, without artificial colors, flavors, or preservatives.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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