Chipotle World Wide Plaza is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers generally enjoyed the food, noting it was tasty and fresh, but there were complaints about inconsistent portion sizes and some instances of poor meat quality.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders, leading to a frustrating experience for many customers.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty tables and unsanitary conditions in the bathrooms.
Seating Arrangements
Customers mentioned limited and uncomfortable seating options, which made dining in less enjoyable, especially for families.
Fast Service
Despite the service issues, some customers praised the speed of service during busy times, indicating efficiency in food preparation.
CA
Charlee Atkins
4 days ago
5.0
Popped in on a random Wednesday and have to say this is the best Chipotle I’ve ever been to. The food was fresh and cooked perfectly. The ladies on the line were friendly and fast, and the fellas in the back were efficient and on top of it. Chipotle can be hit-or-miss—especially in Manhattan—but hats off to this location!
GD
Gustavo Mejía Díaz
Nov 11, 2025
5.0
Great food!
EK
Eli Kraverski
Oct 31, 2025
5.0
יותר לבנות, אני תן לי בורגר
JJ
Jordan
Oct 16, 2025
1.0
Brown guacamole was sent. Was sent looking like garbage on top of the bowl.
TL
Tomas Lovay
Oct 6, 2025
5.0
Algunos son más lindos que otros en ambientes, pero si buscar gastar poco es una buena opción!! El bowl es rico y hasta se puede compartir
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill offer at World Wide Plaza?
Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads.
What are the opening hours of Chipotle Mexican Grill at 854 8th Ave, New York?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at this location offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill at World Wide Plaza?
You can order online through their website or via the Chipotle app linked in their profile.
Is Chipotle Mexican Grill at this location LGBT friendly?
Yes, the location welcomes LGBTQ customers.
What is the address for Chipotle Mexican Grill in New York City's World Wide Plaza?
The address is 854 8th Ave, New York, NY 10019, located across the street from Hampton Inn Times Square.
Which nearby places can I visit before or after eating at Chipotle Mexican Grill?
Nearby places include Tutti Frutti New York for frozen yogurt, Cafe Express Deli for more dining options, and Gotham Pizza if you're craving pizza.
Are there convenient coffee shops near Chipotle Mexican Grill at World Wide Plaza?
Yes, Dunkin' and Bibble & Sip are nearby coffee shops where you can grab a coffee or smoothie.
Can customers find parking near Chipotle Mexican Grill at 854 8th Ave?
Yes, 851 8th Avenue Parking Corp is a nearby parking option for visitors to Chipotle.
What makes Chipotle Mexican Grill's food quality stand out at the World Wide Plaza location?
Chipotle prioritizes 'Food with Integrity' by using only 53 real ingredients sourced from farms that follow humane and sustainable practices, without artificial colors, flavors, or preservatives.