What kind of food can I expect at Chipotle 28 W 40th Street?

You can enjoy customizable menu items such as burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients.

How can I order food from Chipotle conveniently?

You can order online through their website, mobile app, or quick link provided to get your meal delivered or ready for pickup.

Where is Chipotle at 28 W 40th Street located specifically?

It is located on the south side of Bryant Park at 28 W 40th St, New York, NY 10018.

Is Chipotle Mexican Grill at this location LGBTQ friendly?

Yes, this Chipotle welcomes LGBTQ customers and promotes inclusivity.

Can I use credit cards or gift cards at this Chipotle location?

Yes, this location accepts credit cards and offers gift cards for purchase.

What nearby attractions can I visit before or after dining at Chipotle 28 W 40th Street?

You can visit Bryant Park for some relaxation, or check out art galleries like Castelli Gallery and The Ronin Gallery nearby.

Are there any nearby hotels close to Chipotle at 28 W 40th Street?

Yes, Bryant Park Hotel and Park Terrace Hotel are nearby accommodations where you can stay when visiting the area.

What nearby spots offer coffee or dessert around Chipotle 28 W 40th Street?

Nearby options include Coffee Near Me for coffee and café treats, Lady M Cake Boutique for desserts, and Smush for a variety of sweets.

Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

Brand Certified

Chipotle Mexican Grill

3.4

(385 reviews)

Get Directions Order Call Website

Business Details

28 W 40th St, New York, NY

10018, United States

(212) 302-0650

https://locations.chipotle.com/ny/new-york/28-w-40th-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2123

About

Mexican Restaurant

Chipotle 28 W 40th Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

TakeoutAvailable

Location

Chipotle Mexican Grill

28 W 40th St, New York, NY

10018, United States

Get Directions

Hours

Monday10:45 AM - 10:00 PM

Tuesday10:45 AM - 10:00 PM

Wednesday10:45 AM - 10:00 PM

Thursday10:45 AM - 10:00 PM

Friday10:45 AM - 10:00 PM

Saturday10:45 AM - 10:00 PM

Sunday10:45 AM - 10:00 PM

Reviews

3.4

385 reviews

5 stars

151

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted unprofessional and rude behavior from staff, with specific incidents of poor customer service and miscommunication.

Portion Sizes

Many customers expressed dissatisfaction with the small portion sizes, often feeling they received less food compared to other locations.

Cleanliness

Several reviews mentioned the restaurant's cleanliness issues, including dirty tables and unsanitary conditions.

Food Quality

While some customers enjoyed the food, there were complaints about cold items, poor taste, and inconsistent quality.

TJ
tierra Jones
Feb 12, 2026
2.0
I usually visit during my lunch break to grab something quick, and I’ve generally had positive experiences. However, today I felt compelled to write a review regarding one of the cashier’s behavior. I went in to use a free guacamole coupon and was having some difficulty pulling up the QR code on my phone. To avoid holding up the line, I stepped to the side to allow other customers to finish paying. The cashier, Anna, initially asked me to move aside for one customer, which I understood. However, before I had a chance to complete my transaction, she proceeded to ring up three or four additional customers. When I mentioned that I had been there before the others she had helped, and that I was simply trying to finish redeeming my reward, she accused me of having an attitude and stated that she could “see it in my eyes.” I found this comment extremely unprofessional and inappropriate. I repeatedly explained that I did not have an issue and was just trying to figure out how to redeem my reward so I could pay and leave. Eventually, another employee stepped in and easily helped me access the QR code. When I thanked the employee and calmly explained that I simply did not appreciate being accused of having an attitude when I was only trying to complete my purchase, Anna attempted to reinsert herself into the conversation and continue arguing. The other employee had to ask her to calm down to prevent the situation from escalating further. I typically let minor issues slide, but this interaction felt unnecessarily rude and unprofessional. I hope this feedback is taken seriously, as customers should not be accused or confronted in this manner when they are simply trying to complete a transaction.
JW
Josh Williams
Feb 1, 2026
4.0
Solid chipotle spot! Always on time with the mobile orders. Definitely recommend for a quick meal!
CR
cesar augusto valderrama rivas
Jan 23, 2026
1.0
Me cobraron 10 dólares más por una cucharada extra de carne son unos ladrones no recomiendo comer aquí es demasiado caro
RD
Rich Dodd
Jan 7, 2026
2.0
Too slow. Why??????
JJ
Joo
Dec 27, 2025
3.0
양은 많았지만, 스테이크 토핑은 차가웠습니다. 카운터에 있던 두명에게 사이다 시럽이 없어 맛이 이상하다고 말했는데 사이다 뭐?? 라는 말만 반복하더군요. 다 먹어갈 때쯤 매니저님으로 보이는 분이 나와 직접 마셔보고 확인하고 들어갔습니다. 서비스개선이 필요한 매장같습니다.