Chipotle 125th Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food quality, including bland flavors, undercooked rice, and insufficient portions.
Cleanliness
Numerous reviews highlighted unsanitary conditions, including dirty tables and food preparation areas.
Customer Service
Customers frequently mentioned poor service, including rude staff, long wait times, and lack of responsiveness.
Stock Availability
Several reviews noted that the location often runs out of key ingredients, leading to disappointing experiences.
Atmosphere
The atmosphere was described as unwelcoming, with reports of rowdy customers and a lack of management presence.
GG
gingerbaddellz
Nov 9, 2025
3.0
My order was not fresh nor hot it was only 12pm it was correct but the portions were definitely off. My customer service experience was alright a lot of coworkers lolly gagging during customers ordering. Pretty much the chipotle on E116st is WAYYY better !
FM
Faisal Mian
Nov 6, 2025
3.0
Need to keep the place more clean, there were some weird persons inside, they kept nagging everyone inside to buy them food and were acting real weird.. so quite disturbing acts..
SJ
Sylvia Jacobs
Oct 22, 2025
1.0
Cheap with the meat
MS
movie show
Oct 20, 2025
1.0
if you eat here you’re brave lmaooo terrible food and customer service.
MM
mia
Oct 6, 2025
4.0
I thought it was pretty good the place was really clean and stuff it’s very big and spacious I don’t find anything wrong with it I would for sure come back
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill on 125th Street in New York?
Chipotle Mexican Grill on 125th Street is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located at 125th Street?
It is located at 72 W 125th St, New York, NY 10027, USA.
Does Chipotle 125th Street offer in-store pickup and delivery services?
Yes, Chipotle on 125th Street offers both in-store pickup and delivery services.
How can I order food online from Chipotle 125th Street?
You can order online at https://order.chipotle.com/ or via the Chipotle app available in the App Store.
Does Chipotle 125th Street serve food with sustainable and responsibly sourced ingredients?
Yes, Chipotle follows 'Food with Integrity' principles, using 53 real ingredients sourced from farms that practice humane and sustainable agriculture.
What payment methods and services does Chipotle Mexican Grill on 125th Street accept?
Chipotle offers services including online orders, catering, gift cards, and accepts credit cards.
Is Chipotle Mexican Grill on 125th Street welcoming and inclusive to all customers?
Yes, according to Google attributes, the location welcomes LGBTQ customers and offers takeout.
Which public transportation options are available near Chipotle 125th Street?
The M101 bus station is nearby and can help you reach Chipotle conveniently.
What other restaurants can I visit near Chipotle 125th Street?
Nearby restaurants include Manna's Lenox (Southern/Soul Food), Golden Krust (Caribbean/Jamaican), and Pollo Campero (Fast Food/Chicken). You might enjoy these before or after your Chipotle meal.
Are there any nearby attractions or services that customers might find useful near Chipotle 125th Street?
Yes, nearby you can find the Marine Corps Recruiting Gotham office, Homeland Security, and financial services like Carver Federal Savings Bank, which might be useful depending on your visit.