Business Details
About
Mexican Restaurant
Chipotle 125th Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.2
870 reviews
5 stars
305
4 stars
165
3 stars
83
2 stars
58
1 star
259
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food freshness, portion sizes, and overall taste, with some experiencing food poisoning.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and long wait times due to understaffing.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and food preparation areas.
Stock Availability
Frequent complaints about the restaurant being out of key menu items, leading to customer dissatisfaction.
Mixed Experiences
While some customers enjoyed their meals and found the location clean, the majority of feedback was negative regarding service and food quality.
- DBDavid bokuku4 days ago1.0Delicious food but poor costumer service
- EREric RJan 4, 20265.0Food was great—my chicken bowl was fresh, flavorful, and a good portion for delivery. Everything was packed well and tasted like it was made right before it went out. Only reason I’m not perfect on service is because delivery orders can be hit or miss, but the food quality was 10/10. I’d order again.
- AMAbbey MercerJan 4, 20265.0Best chipotle I’ve ever been to. Food is always great. Amazing ambience always. Bathroom lock doesn’t work though.
- EEEmiDec 31, 20251.0I have come here 3 times and all 3 times there were out of certain meats i don’t understand how this particular location is considered best place to go and eat…… workers were all in the back in the cooking area like if they were shooting dice…72 W125th is the location. ill be calling corporate as well
- TETekle EckrichDec 14, 20251.0Worst Chipotle ever. Skimpy servings. Stale chips and tortilla. Out of everything. Disinterested staff. Not going back.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill on 125th Street in New York?
Chipotle Mexican Grill on 125th Street is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located at 125th Street?
It is located at 72 W 125th St, New York, NY 10027, USA.
Does Chipotle 125th Street offer in-store pickup and delivery services?
Yes, Chipotle on 125th Street offers both in-store pickup and delivery services.
How can I order food online from Chipotle 125th Street?
You can order online at https://order.chipotle.com/ or via the Chipotle app available in the App Store.
Does Chipotle 125th Street serve food with sustainable and responsibly sourced ingredients?
Yes, Chipotle follows 'Food with Integrity' principles, using 53 real ingredients sourced from farms that practice humane and sustainable agriculture.
What payment methods and services does Chipotle Mexican Grill on 125th Street accept?
Chipotle offers services including online orders, catering, gift cards, and accepts credit cards.
Is Chipotle Mexican Grill on 125th Street welcoming and inclusive to all customers?
Yes, according to Google attributes, the location welcomes LGBTQ customers and offers takeout.
Which public transportation options are available near Chipotle 125th Street?
The M101 bus station is nearby and can help you reach Chipotle conveniently.
What other restaurants can I visit near Chipotle 125th Street?
Nearby restaurants include Manna's Lenox (Southern/Soul Food), Golden Krust (Caribbean/Jamaican), and Pollo Campero (Fast Food/Chicken). You might enjoy these before or after your Chipotle meal.
Are there any nearby attractions or services that customers might find useful near Chipotle 125th Street?
Yes, nearby you can find the Marine Corps Recruiting Gotham office, Homeland Security, and financial services like Carver Federal Savings Bank, which might be useful depending on your visit.