Chipotle Maiden Lane is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported poor service, including rude staff and a lack of helpfulness.
Portion Sizes
Many reviews mentioned consistently small portion sizes, leading to dissatisfaction among customers.
Cleanliness
Several customers noted issues with cleanliness in the restaurant, including dirty tables and unsanitary conditions.
Food Quality
Feedback on food quality was mixed, with some praising the taste while others complained about excessive saltiness and food safety concerns.
Staff Friendliness
While some customers experienced friendly service, others reported a lack of warmth and care from the staff.
CR
Charlély Bolle Reddat
Oct 31, 2025
5.0
Super bonn ! Pas déçu
JH
Jake Spencer Hammel
Oct 8, 2025
1.0
I had the worst experience I’ve ever had at a Chipotle at the Wall Street location. I walked in wanting to order a quesadilla and was told they could only make a child’s size in-store, and if I wanted an adult one I’d have to order online. I asked for clarification because this didn’t make sense, and the employee got visibly annoyed, rolled her eyes, and said “omg” before calling someone else over.
The second employee also tried to explain, but both of them just kept saying it’s made “over there” without giving any clear answer. Even the person in line behind me was confused. Instead of trying to help, they acted irritated that I was asking questions, which made the whole situation uncomfortable.
At that point I left and went across the street to Dos Toros, where the service was friendly and straightforward.
Moral of the story: don’t expect the full menu here, and definitely don’t expect good service. You’ll walk away frustrated and disappointed.
LA
Lola Agabalogun
Sep 3, 2025
5.0
great chipotle experience. very fast, normal portion size for once, clean and efficient! would go to this one over many other locations.
GV
Gabi Vega
Aug 30, 2025
5.0
Deliciosa comida mexicana. Bien picante
AP
Alexander Perez
Aug 22, 2025
5.0
I love this location, compared to the location at bowling Green this location is much cleaner and the service there is a lot better. Food is always on point, fast service and a welcoming atmosphere. I’m the type of person who goes for first impressions and if the service I get is not up to standards there is no reason for me to come back and spend my money.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill on Maiden Lane serve?
Chipotle Mexican Grill offers fast-casual Mexican cuisine, including customizable burritos, bowls, quesadillas, tacos, and salads.
What are the opening hours of Chipotle Mexican Grill at 100 Maiden Ln?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Maiden Lane offer online ordering and delivery services?
Yes, it offers in-store pickup and delivery services through online orders.
How can I contact Chipotle Mexican Grill at 100 Maiden Ln via email or phone?
You can email them at ny.0950.maiden@chipotle.com or call +1 212-742-7690.
Where is Chipotle Mexican Grill located and what is the address?
It is located under the 100 Maiden Lane Apartments at 100 Maiden Ln, New York, NY 10038, USA.
What are some nearby places of interest to Chipotle Mexican Grill on Maiden Lane?
Nearby places include Dunkin' Donuts, Just Salad, and SoulCycle FiDi, offering options for coffee, salads, and fitness activities nearby.
Can I combine a meal at Chipotle with visits to nearby attractions in the area?
Yes, you can enjoy a meal at Chipotle and then visit nearby spots such as the 100 Maiden Lane Rentals building or shop at Just Salad for more healthy options.
Are there convenient transit or parking options near Chipotle at Maiden Lane?
Yes, Imperial Parking is nearby, offering convenient parking options if you drive to Chipotle Mexican Grill.
How does the Chipotle Rewards program benefit customers at the Maiden Lane location?
Customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers at this location.
What social media platforms can I follow Chipotle Mexican Grill Maiden Lane on?
You can follow Chipotle on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.