Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Maiden Lane is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.9
871 reviews
5 stars
413
4 stars
215
3 stars
98
2 stars
38
1 star
107
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times, leading to frustration.
Food Quality
There were numerous complaints about food quality, including issues with freshness, saltiness, and food poisoning.
Portion Sizes
Many reviews mentioned small portion sizes, with customers feeling they received inadequate amounts for the price paid.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyable food experiences at this location.
EL
Eddy Q. Li
Feb 23, 2026
5.0
Thank you all for holding this place open during a winter storm. Compliments to the whole team!
AT
A T
Feb 20, 2026
3.0
Why would you take orders at 10PM but. It let people done till 11PM when you close??? Rubbish
Also there’s one around the corner which is open. So go there
FA
Food Account
Feb 10, 2026
1.0
Their al pastor chicken gave me food poisoning.
WB
Wyclif Beauvoir
Feb 3, 2026
4.0
Friendly service.
MV
Michael Vilchez
Jan 9, 2026
1.0
Horrible portions and this was the only thing I ate today and I got sick also very expensive just to get sick 💔