Chipotle Mexican Grill

3.8
235 reviews
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About

Mexican Restaurant
Chipotle E. 52nd Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
150 E 52nd St, New York, NY
10022, United States

Hours

Reviews

3.8
235 reviews
5 stars
123
4 stars
37
3 stars
23
2 stars
10
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed, with some praising friendly service while others report rudeness and poor communication.

Food Quality

Food quality is inconsistent, with reports of cold meals, small portions, and even contaminated food.

Cleanliness

Several reviews mention cleanliness issues, including unsanitary conditions and bugs in the food.

Portion Sizes

Many customers express dissatisfaction with portion sizes, describing them as skimpy and inadequate.
  • C9
    Chipotle Lover 91
    Dec 28, 2025
    5.0
    Normal chipotle experience except the staff were super nice to me after a bad day at work, so for that reason I’m giving 5 stars
  • HH
    Hi_
    Dec 2, 2025
    5.0
    James tinzhanay is the best manager he made sure my bowl was good. HE DESERVES A RAISE. He’s kind hearted and caring and made sure the store was clean. Whoever put him in this chipotle deserves a pat on the back. Amazing service I will come again
  • DD
    Dame
    Nov 2, 2025
    1.0
    Very rude employees and very lazy with their work. I see they’d rather sit and laugh together than get started on the list of backed up orders. They started on my mobile order 5 minutes after the time said it will be ready.
  • SS
    shawn
    Sep 29, 2025
    1.0
    i seen a roach crawling around and a bug on the burrito wraps
  • DI
    dayana iciano
    Aug 28, 2025
    1.0
    If I could leave 0 stars I would. Chipotle is one of my favorite places to eat, yet I’ve only been here 3 times and I don’t plan on coming back to this location. I initially wasn’t going to give a review but then something else happened so I have to. One of the workers started trash talking me in Spanish without realizing I also spoke Spanish. Only because I couldn’t hear/understand what they were saying bc of their accent and noise. I worked at chipotle in the past there’s supposed to be someone at the sides section and there were two yet they didn’t ask me about my sides until I got to the register which is why I couldn’t hear her properly and yet she still had an attitude. 2. I’ve noticed that the workers purposely avoid giving the customers their receipts back I’ve had to go back and ask it for each time I’ve visited and yet each time it’s right there on the counter which I think it’s weird and they might be trying to use the customers points. 3. Black beans were still uncooked. Really should have a talk with the workers at this location.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on E. 52nd Street offer?

Chipotle Mexican Grill on E. 52nd Street offers fast-casual Mexican food with customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.

What are the operating hours of the Chipotle on 150 E 52nd St?

The restaurant is open every day from 10:45 AM to 11:00 PM.