Chipotle Mexican Grill

3.8
233 reviews
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About

Mexican Restaurant
Chipotle E. 52nd Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
150 E 52nd St, New York, NY
10022, United States

Hours

Reviews

3.8
233 reviews
5 stars
121
4 stars
37
3 stars
23
2 stars
10
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with the service and communication.

Portion Sizes

Many customers complained about skimpy portion sizes, feeling that they were not receiving adequate amounts of food for the price.

Food Quality

Several reviews mentioned issues with food quality, including cold food, undercooked ingredients, and contamination concerns.

Cleanliness

Some customers noted cleanliness issues, including reports of bugs and dirty conditions in the restaurant.

Positive Experiences

Despite the negative feedback, there were also positive reviews praising friendly staff and good food at certain times.
  • DD
    Dame
    Nov 2, 2025
    1.0
    Very rude employees and very lazy with their work. I see they’d rather sit and laugh together than get started on the list of backed up orders. They started on my mobile order 5 minutes after the time said it will be ready.
  • SS
    shawn
    Sep 29, 2025
    1.0
    i seen a roach crawling around and a bug on the burrito wraps
  • DI
    dayana iciano
    Aug 28, 2025
    1.0
    If I could leave 0 stars I would. Chipotle is one of my favorite places to eat, yet I’ve only been here 3 times and I don’t plan on coming back to this location. I initially wasn’t going to give a review but then something else happened so I have to. One of the workers started trash talking me in Spanish without realizing I also spoke Spanish. Only because I couldn’t hear/understand what they were saying bc of their accent and noise. I worked at chipotle in the past there’s supposed to be someone at the sides section and there were two yet they didn’t ask me about my sides until I got to the register which is why I couldn’t hear her properly and yet she still had an attitude. 2. I’ve noticed that the workers purposely avoid giving the customers their receipts back I’ve had to go back and ask it for each time I’ve visited and yet each time it’s right there on the counter which I think it’s weird and they might be trying to use the customers points. 3. Black beans were still uncooked. Really should have a talk with the workers at this location.
  • SS
    Sophie
    Aug 13, 2025
    5.0
    My favorite chipotle location! They give a good amount of food and staff is always nice. Atmosphere is good. Love chipotle sm’ convenient location
  • VO
    Victoria O'Tool
    Jul 30, 2025
    1.0
    Very skimpy portions….

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on E. 52nd Street offer?

Chipotle Mexican Grill on E. 52nd Street offers fast-casual Mexican food with customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.

What are the operating hours of the Chipotle on 150 E 52nd St?

The restaurant is open every day from 10:45 AM to 11:00 PM.