Chipotle E. 52nd Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with the service and communication.
Portion Sizes
Many customers complained about skimpy portion sizes, feeling that they were not receiving adequate amounts of food for the price.
Food Quality
Several reviews mentioned issues with food quality, including cold food, undercooked ingredients, and contamination concerns.
Cleanliness
Some customers noted cleanliness issues, including reports of bugs and dirty conditions in the restaurant.
Positive Experiences
Despite the negative feedback, there were also positive reviews praising friendly staff and good food at certain times.
DD
Dame
Nov 2, 2025
1.0
Very rude employees and very lazy with their work. I see they’d rather sit and laugh together than get started on the list of backed up orders. They started on my mobile order 5 minutes after the time said it will be ready.
SS
shawn
Sep 29, 2025
1.0
i seen a roach crawling around and a bug on the burrito wraps
DI
dayana iciano
Aug 28, 2025
1.0
If I could leave 0 stars I would. Chipotle is one of my favorite places to eat, yet I’ve only been here 3 times and I don’t plan on coming back to this location. I initially wasn’t going to give a review but then something else happened so I have to.
One of the workers started trash talking me in Spanish without realizing I also spoke Spanish.
Only because I couldn’t hear/understand what they were saying bc of their accent and noise.
I worked at chipotle in the past there’s supposed to be someone at the sides section and there were two yet they didn’t ask me about my sides until I got to the register which is why I couldn’t hear her properly and yet she still had an attitude.
2. I’ve noticed that the workers purposely avoid giving the customers their receipts back I’ve had to go back and ask it for each time I’ve visited and yet each time it’s right there on the counter which I think it’s weird and they might be trying to use the customers points.
3. Black beans were still uncooked.
Really should have a talk with the workers at this location.
SS
Sophie
Aug 13, 2025
5.0
My favorite chipotle location! They give a good amount of food and staff is always nice. Atmosphere is good. Love chipotle sm’ convenient location
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on E. 52nd Street offer?
Chipotle Mexican Grill on E. 52nd Street offers fast-casual Mexican food with customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.
What are the operating hours of the Chipotle on 150 E 52nd St?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, this location provides both in-store pickup and delivery services.
Can I order Chipotle online for this location?
Yes, you can order online via their website at https://order.chipotle.com/ or through the Chipotle app.
Is the food at Chipotle E. 52nd Street made with artificial colors or preservatives?
No, their menu features real food made with wholesome ingredients without artificial colors, flavors, or preservatives.
What is the address and nearby landmark for Chipotle on E. 52nd Street?
The address is 150 E 52nd St, New York, NY 10022, next to Courtyard Marriott Manhattan East.
Are there any hotels nearby Chipotle E. 52nd Street where visitors can stay?
Yes, the Courtyard Marriott Manhattan East is adjacent to Chipotle, and the Royal Hotel is also nearby.
What other nearby restaurants can I visit around Chipotle E. 52nd Street?
Nearby dining options include Fields Good Chicken, Café Joyeux, Toasties, The Mill (a fast food and salad bar), Dig Inn (American and vegetarian), Potbelly Sandwich Shop, and Sensebowl (Asian cuisine).
Are there any nearby transit or meeting facilities close to Chipotle on E. 52nd Street?
Yes, Davinci Meeting Rooms is nearby for event planning or meetings, which can be convenient for business visitors.
Does Chipotle E. 52nd Street accept credit cards and offer catering services?
Yes, this location accepts credit cards and provides catering and catering delivery services.