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Brand Certified

Chipotle Mexican Grill

3.8
(235 reviews)

Business Details

150 E 52nd St, New York, NY
10022, United States
(212) 755-9754

About

Mexican Restaurant
Chipotle E. 52nd Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
150 E 52nd St, New York, NY
10022, United States

Hours

Reviews

3.8
235 reviews
5 stars
122
4 stars
37
3 stars
23
2 stars
10
1 star
43

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported consistently small portion sizes, leading to dissatisfaction.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others noted rudeness and poor attitudes.

Food Quality

Several reviews mentioned issues with food quality, including cold food and contamination concerns.

Cleanliness

There were complaints about cleanliness, including sightings of pests and unclean conditions.

Overall Experience

While some customers had positive experiences, many expressed disappointment and indicated they would not return.
  • LP
    Latchmie Persaud
    Jan 24, 2026
    1.0
    Worst Chipotle I’ve been to. Portions are consistently skimpy and the customer service is poor. On my most recent visit, my bowl was noticeably underfilled. When I asked for a little more rice the employee looked at me like I had personally offended her and was clearly irritated by the request. She barely added more.The same thing happened with the chicken. I was told, “Ma’am, this is the portion.” What made this especially uncomfortable was the obvious discrepancy between my bowl and the bowl of a man directly behind me, whose bowl was completely full while mine was barely halfway filled. To confirm I wasn’t mistaken, I asked him, “Do you notice the discrepancy between our portions?” and he responded, “Yes, I noticed.” Based on this experience, it felt like portions were being intentionally limited for some customers and not others. That inconsistency, combined with the dismissive attitude, is unacceptable.
  • C9
    Chipotle Lover 91
    Dec 28, 2025
    5.0
    Normal chipotle experience except the staff were super nice to me after a bad day at work, so for that reason I’m giving 5 stars
  • HH
    Hi_
    Dec 2, 2025
    5.0
    James tinzhanay is the best manager he made sure my bowl was good. HE DESERVES A RAISE. He’s kind hearted and caring and made sure the store was clean. Whoever put him in this chipotle deserves a pat on the back. Amazing service I will come again
  • DD
    Dame
    Nov 2, 2025
    1.0
    Very rude employees and very lazy with their work. I see they’d rather sit and laugh together than get started on the list of backed up orders. They started on my mobile order 5 minutes after the time said it will be ready.
  • SS
    shawn
    Sep 29, 2025
    1.0
    i seen a roach crawling around and a bug on the burrito wraps

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on E. 52nd Street offer?

Chipotle Mexican Grill on E. 52nd Street offers fast-casual Mexican food with customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.

What are the operating hours of the Chipotle on 150 E 52nd St?

The restaurant is open every day from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 01, 2026Yext Knowledge Graph
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