Business Details
About
Dessert ShopBakery
Born in Astoria, Queens in July 2017, Chip City began as a hobby between two childhood friends as they sought to recreate the simple taste of their childhood. What began as a fun challenge to see who could create the best cookie turned into the Chip City we know and love today.
Location
Hours
Reviews
4.5
197 reviews
5 stars
155
4 stars
18
3 stars
7
2 stars
3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Cookie Quality
Customers consistently praised the cookies for being delicious, fresh, and flavorful, with many highlighting specific favorites.
Customer Service
The staff received high marks for being friendly, helpful, and engaging, contributing to a positive shopping experience.
Variety and Innovation
Reviewers appreciated the wide range of unique cookie flavors and the rotating specials that keep the menu exciting.
Inconsistencies
Some customers reported issues with service and product quality, including raw cookies and a lack of proper customer interaction.
Atmosphere
The store atmosphere was described as cheerful and welcoming, enhancing the overall experience for customers.
- JOJennifer Osterweil2 days ago5.0Lauren N. of NYC's upper east side location was VERY polite and patient with my daughter. She deserves a raise! She even returned one of my daughter's missing belongings and didn't accept a tip after doing so. Such a nice experience and person! Oh- the cookies were extremely fresh and yummy also!
- SSSpeedyonNov 30, 20255.0Thick, warm, chewy, gooey and full of flavor. Just the way I like it! My personal go-to is the S'mores cookie. Chip City is definitely up there as part of the Big Three with Insomnia and Crumbl.
- SLShanni LNov 28, 20251.0Nasty the bags they have have a old dusty smell like they've been collecting dust I open the bag one of the cookies and cream cookies have hair on it right in the trash nasty you can smell this store is dirty and un clean never get from here save your $$ order from Janie's baked goods or some where else disgusting dusty bags and hair cookie
- FTFrancesca TalamoNov 26, 20255.0Great cookies! Always flavorful and big!
- PPPeteNov 8, 20251.0Last couple visits have been a bit disappointing. Dont have any bags to offer, dont have the correct box size for cookies, customer service isnt being provided, no Interaction regarding your rewards,etc. Just seems they just selling cookies and collecting money.
Frequently Asked Questions About Chip City
What types of services does Chip City offer for receiving their cookies?
Chip City offers in-store pickup, delivery, and same-day delivery services.
Where is Chip City located?
Chip City is located at 1543 2nd Ave, New York, NY 10075, United States.
What are the operating hours of Chip City?
Chip City is open every day from 11:00 AM to 1:00 AM.
How can I place an order online for Chip City's cookies?
You can place an order online at https://order.chipcitycookies.com/
What payment options does Chip City accept?
Chip City accepts Apple Pay, cash, contactless payment, Mastercard, and Visa.
What is the dress code if I visit Chip City in person?
The dress code at Chip City is casual.
What is the price range of items at Chip City?
Chip City's price range is categorized as 'One', indicating affordable pricing.
Which nearby places could I visit before or after stopping by Chip City?
Nearby places include Starbucks for coffee, Wine Emporium for wine, and Jaiya New York for Thai cuisine, making them great spots to complement your visit.
Is there a gym or fitness studio near Chip City where I could work out?
Yes, Attune Holistic Fitness, Paradigm Studio (pilates and gym), and Om City Yoga are nearby fitness options you can visit before or after your Chip City visit.
Can I find parking or transit options close to Chip City for easy access?
While specific parking isn't listed, nearby places like the Driving Center of New York can help with driving lessons or info; plus, popular spots nearby like Starbucks and Wine Emporium make Chip City accessible in a lively area.