Chip City

4.5
197 reviews

About

Dessert ShopBakery
Born in Astoria, Queens in July 2017, Chip City began as a hobby between two childhood friends as they sought to recreate the simple taste of their childhood. What began as a fun challenge to see who could create the best cookie turned into the Chip City we know and love today.

Location

Chip City
1543 2nd Ave, New York, NY
10075, United States

Hours

Reviews

4.5
197 reviews
5 stars
155
4 stars
18
3 stars
7
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Cookie Quality

Customers consistently praised the cookies for being delicious, fresh, and flavorful, with many highlighting specific favorites.

Customer Service

The staff received high marks for being friendly, helpful, and engaging, contributing to a positive shopping experience.

Variety and Innovation

Reviewers appreciated the wide range of unique cookie flavors and the rotating specials that keep the menu exciting.

Inconsistencies

Some customers reported issues with service and product quality, including raw cookies and a lack of proper customer interaction.

Atmosphere

The store atmosphere was described as cheerful and welcoming, enhancing the overall experience for customers.
  • JO
    Jennifer Osterweil
    2 days ago
    5.0
    Lauren N. of NYC's upper east side location was VERY polite and patient with my daughter. She deserves a raise! She even returned one of my daughter's missing belongings and didn't accept a tip after doing so. Such a nice experience and person! Oh- the cookies were extremely fresh and yummy also!
  • SS
    Speedyon
    Nov 30, 2025
    5.0
    Thick, warm, chewy, gooey and full of flavor. Just the way I like it! My personal go-to is the S'mores cookie. Chip City is definitely up there as part of the Big Three with Insomnia and Crumbl.
  • SL
    Shanni L
    Nov 28, 2025
    1.0
    Nasty the bags they have have a old dusty smell like they've been collecting dust I open the bag one of the cookies and cream cookies have hair on it right in the trash nasty you can smell this store is dirty and un clean never get from here save your $$ order from Janie's baked goods or some where else disgusting dusty bags and hair cookie
  • FT
    Francesca Talamo
    Nov 26, 2025
    5.0
    Great cookies! Always flavorful and big!
  • PP
    Pete
    Nov 8, 2025
    1.0
    Last couple visits have been a bit disappointing. Dont have any bags to offer, dont have the correct box size for cookies, customer service isnt being provided, no Interaction regarding your rewards,etc. Just seems they just selling cookies and collecting money.

Frequently Asked Questions About Chip City

What types of services does Chip City offer for receiving their cookies?

Chip City offers in-store pickup, delivery, and same-day delivery services.

Where is Chip City located?

Chip City is located at 1543 2nd Ave, New York, NY 10075, United States.