Born in Astoria, Queens in July 2017, Chip City began as a hobby between two childhood friends as they sought to recreate the simple taste of their childhood. What began as a fun challenge to see who could create the best cookie turned into the Chip City we know and love today.
Staff are frequently praised for their friendliness, helpfulness, and positive attitudes, contributing to a welcoming atmosphere.
Cookie Quality
Cookies are generally described as delicious, fresh, and flavorful, with a variety of unique options available.
Cleanliness Issues
Some customers reported concerns about cleanliness, including dusty packaging and unsanitary conditions.
Inconsistency
There are mixed reviews regarding consistency in service and product quality, with some customers experiencing issues with orders and cookie quality.
JC
Johnatan Cuji
Dec 30, 2025
5.0
Great service! Been coming here for a while and will always come for a cookie!
HH
HighBros
Dec 27, 2025
5.0
Best chip city location, friendly workers good cookies , give them a raise 🙏🏻
GM
Glenda Ortiz Moreno
Dec 25, 2025
5.0
First time I've ever been to this place, and it exceeded my expectations. BeBe account girl was amazing. The cookies were baked to perfection. I definitely recommend everyone to go there. I'll definitely be using them on holidays and birthdays to cater the event
AB
Ashley Blanco
Dec 13, 2025
5.0
Hands down the best experience I’ve ever had at Chip City! It was honestly the highlight of my week. I went in to grab my usual s’mores cookie and was pleasantly surprised to see a fun holiday cookie called “Cotton Headed Ninny Muggins” such a cute and creative name! With the holiday music playing in the store, the whole place felt so festive and welcoming.
Everyone on staff was incredibly friendly, especially Alanna. She was super helpful, took the time to chat with me, and even let me try a cookie from their test break. She explained how they test cookies daily to make sure they’re baked properly, which I thought was such a nice detail. Her coworker was also very kind.
Between the amazing cookies and the great customer service, I couldn’t not leave a review. I’ll definitely be back again soon! Love you guys best cookie shop in the upper east side!!
JO
Jennifer Osterweil
Dec 8, 2025
5.0
Lauren N. of NYC's upper east side location was VERY polite and patient with my daughter. She deserves a raise! She even returned one of my daughter's missing belongings and didn't accept a tip after doing so. Such a nice experience and person! Oh- the cookies were extremely fresh and yummy also!
What types of services does Chip City offer for receiving their cookies?
Chip City offers in-store pickup, delivery, and same-day delivery services.
Where is Chip City located?
Chip City is located at 1543 2nd Ave, New York, NY 10075, United States.
What are the operating hours of Chip City?
Chip City is open every day from 11:00 AM to 1:00 AM.
How can I place an order online for Chip City's cookies?
You can place an order online at https://order.chipcitycookies.com/
What payment options does Chip City accept?
Chip City accepts Apple Pay, cash, contactless payment, Mastercard, and Visa.
What is the dress code if I visit Chip City in person?
The dress code at Chip City is casual.
What is the price range of items at Chip City?
Chip City's price range is categorized as 'One', indicating affordable pricing.
Which nearby places could I visit before or after stopping by Chip City?
Nearby places include Starbucks for coffee, Wine Emporium for wine, and Jaiya New York for Thai cuisine, making them great spots to complement your visit.
Is there a gym or fitness studio near Chip City where I could work out?
Yes, Attune Holistic Fitness, Paradigm Studio (pilates and gym), and Om City Yoga are nearby fitness options you can visit before or after your Chip City visit.
Can I find parking or transit options close to Chip City for easy access?
While specific parking isn't listed, nearby places like the Driving Center of New York can help with driving lessons or info; plus, popular spots nearby like Starbucks and Wine Emporium make Chip City accessible in a lively area.