Bluestone Lane Times Square Coffee Shop

4.1
611 reviews

About

Coffee ShopBarCafe
Bluestone Lane is an Australian-inspired coffee shop, cafés & lifestyle brand committed to providing a genuine daily escape for all our locals. We offer premium coffee and healthy and delicious eats through an always welcoming experience that embraces our ‘Aussie’ approach to life.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Bluestone Lane Times Square Coffee Shop
11 Times Square, New York, NY
10036, United States

Hours

Reviews

4.1
611 reviews
5 stars
357
4 stars
126
3 stars
36
2 stars
39
1 star
53

What are people saying?

AI-generated from recent customer reviews

Coffee Quality

Feedback on coffee quality is mixed; while some customers praised the coffee as excellent, others found it bitter or lacking in flavor.

Service Speed

Many reviews highlighted slow service, with customers experiencing long wait times for their orders, particularly for food items.

Atmosphere

The café is generally described as clean, cozy, and well-designed, providing a pleasant environment for customers.

Food Quality

Food quality received mixed reviews; some items were praised, while others were criticized for being stale or poorly prepared.

Customer Service

Customer service was noted positively by many, with specific staff members receiving commendations for their friendliness and attentiveness.
  • ZA
    Zubaira Ahmed
    Nov 10, 2025
    2.0
    The wait times are incredibly insane especially when there are no people. The person who ordered after me got their food before me which was absolutely ridiculous. I had to ask them to check on my order and only then did they check on it. Then they handed me the hot food item in a paper bag. I don't know what the reason was for the wait but they didn't even bother to ask when they saw me waiting there for over 20 minutes.
  • BP
    beomchul park
    Nov 3, 2025
    5.0
    I travel a lot and have a chance to try a variety of coffees on the planet. One of the best absolutely in my life. Was more than satisfied with here and wish there could be one in Seoul :)
  • MS
    Marisa Sedotto
    Oct 15, 2025
    5.0
    Great coffee and croissants!
  • AB
    Amit Bhasin
    Oct 3, 2025
    1.0
    Very bad taste coffee. Just milk & froth, no coffee taste. Service was also very bad
  • ZS
    Zack Schneider
    Sep 12, 2025
    4.0
    I ducked into Bluestone Lane’s Times Square outpost on a rainy morning, en route to the Marketing Brew Summit across the street at The Times Center, and was reminded why this Australian import keeps winning converts in a city that doesn’t exactly lack for espresso bars. The shop sits in the Eleven Times Square building at 8th Ave & 41st—immediately north of the New York Times Building and a quick walk to The Times Center’s Stage. Translation: ideal conference pit stop, zero detour. Inside, the vibe is Bluestone Lane textbook—in the best way. Think bright, contemporary café minimalism with coastal cues: crisp lines, pale woods, clean tile, brand-signature blues, and the kind of “sunlit even when it rains” palette that makes a gray Midtown morning feel less…Midtown. It’s part of the chain’s house language—Australian café culture filtered through New York polish—and it reads as intentional rather than themed. (If you know their design pedigree, this tracks: the brand emphasizes light, approachable materials and that unmistakable blue as a unifier across locations.) Staff were on-brand, full stop: coordinated aprons and pieces that match the room’s palette and the packaging—no random tees or mystery merch—so the whole operation looks composed without feeling corporate. It’s small, but these details matter; hospitality is a design system, not just a smile. (Bluestone Lane leans into a lifestyle brand approach, where the apparel and café identity are meant to harmonize, and it shows.) The drink: a large Americano, properly extracted and—crucially—actually hot. On a wet morning, that temperature discipline is the difference between “meh, fuel” and “ahh, I have circulation again.” Bluestone’s espresso program is consistently dialed, and here it landed squarely in the chocolate-leaning, gently bitter pocket that plays well with hot water. No scorched, hollow roast; no sour underpull. Just clean, sturdy crema and steam that fogs your glasses for a second—my preferred barometer. Menu-wise, this location runs the brand’s familiar spread (wellness lattes, Avo Smash, grab-and-go), so if you want to pair your Americano with something civilized before a day of panels, you’re covered. Service moved briskly without lapsing into Times Square chaos. Line management was sane, orders landed in the right hands, and the room gave me just enough perch space to stage a notebook, badge, and umbrella without impaling a neighbor. If you’re heading to The Times Center afterward, this is as seamless as Midtown gets: caffeine, bite, two crosswalks, in your seat with time to spare. Bottom line (from one snob to another): For a chain, Bluestone Lane’s Times Square shop shows uncommon brand discipline. The ambiance is calm, the design is coherent, the uniforms don’t fight the room, and the Americano arrives hot enough to matter. When you need a pre-conference reset that doesn’t taste like compromise, this is the move.

Frequently Asked Questions About Bluestone Lane Times Square Coffee Shop

What type of cuisine and experience does Bluestone Lane Times Square Coffee Shop offer?

Bluestone Lane is an Australian-inspired coffee shop and café that offers premium coffee and healthy, delicious eats in a welcoming atmosphere reflecting an Australian lifestyle.

What are the opening hours of Bluestone Lane Times Square Coffee Shop?

The shop is open Monday to Thursday from 6:30 AM to 6:00 PM, Friday from 6:30 AM to 5:00 PM, and Saturday and Sunday from 7:00 AM to 4:00 PM.