Blue Fin

Reviews

• KC

  Kayla C

  Feb 24, 2026
  1.0
  I am extremely disappointed with how this situation was handled. After my initial review posted below, I was told to reach out via email so that my concerns could be addressed. I sent that email on February 16 and have never received a response, not even an acknowledgment. It’s truly a shame to publicly present as though you care about your guests’ experiences, only to completely ignore them once the spotlight is off. At this point, it feels performative rather than genuine. My experience was never properly reviewed, and the lack of follow-up only adds to the original disappointment. Customer service doesn’t stop at a public reply…. it requires actual action.
• RG

  Ralph Arzayus (Gff4life)

  Feb 18, 2026
  1.0
  • Sanitation Concerns: During our meal, we witnessed a mouse run across the dining room floor. This is a blatant health code violation and completely unacceptable for a restaurant of this caliber. • Management’s Response: When I brought the pest sighting to the manager's attention, his response was dismissive and shockingly unprofessional. He simply remarked, “Oh, we need to put out more traps,” and offered no apology or attempt to rectify the situation. This lack of urgency regarding a hygiene issue is deeply concerning. • Food Quality: Beyond the environment, the meal itself was lackluster and disappointing, failing to meet the standards of a premium NYC establishment.
• CM

  Craig Morrow

  Feb 16, 2026
  2.0
  We made our reservation two months in advance and drove four hours to eat here because we had heard such great things. This wasn’t just a random dinner but my wife and I's first valentines day as newly weds and we were really looking forward to the experience. We ended up spending over $500 on our meal, so it was something we had planned and invested in. When we arrived, we were seated right by the front door. The door kept opening and closing the entire time, letting in cold air and constant traffic. It was honestly uncomfortable and not the kind of seating you expect after traveling that far and planning that far ahead. We politely asked if we could move upstairs, where the atmosphere was clearly nicer and we could see open tables. We were told it was completely full, even though there were visibly empty seats. After we asked, the energy toward us shifted. The interaction felt tense and dismissive, like we had done something wrong just by asking. It left us feeling uncomfortable and unwelcome. We eventually were seated upstairs but it was concerning how the conversation went. I do want to say the food was very good. Everything we ordered was flavorful and well-prepared, and the kitchen absolutely delivered. But great food doesn’t cancel out feeling undervalued as a guest. After driving four hours and spending that amount of money, we expected to feel taken care of. We really wanted this to be a great experience. Instead, we left with mixed feelings — impressed by the food but disappointed and concerned about the service. I hope this feedback is taken seriously, because hospitality matters just as much as what’s on the plate.
• EG

  Eli G

  Feb 15, 2026
  2.0
  My wife and I came here for Valentine’s Day dinner with a group of five, and unfortunately our experience started off very poorly due to how we were greeted and seated. When we arrived, a couple of the opposite race was immediately greeted and escorted upstairs for their Valentine’s Day dinner. Meanwhile, my group was directed downstairs and seated by the bar. We were told that was the only seating available at the moment and that they would need to speak with management to see if we were even allowed to sit upstairs because the restaurant was “packed.” Out of curiosity and concern, we walked upstairs ourselves to see the situation, and what we found did not align with what we were told. The upstairs dining area was mostly empty, with only about two or three parties seated throughout the entire space. There was clearly ample seating available, so there should not have been any issue accommodating us upstairs, especially considering we had made plans for Valentine’s Day and drove over three hours to dine here. To be clear, our server was wonderful—attentive, professional, and pleasant. Our issue was not with the service staff, but specifically with the greeters and management at the front door. Their handling of the situation immediately made us feel uncomfortable and unwelcome before we could even begin to enjoy our evening. We spent over $500 at what is supposed to be a high-end restaurant, and to be treated this way was extremely disappointing and unacceptable. If it had not been Valentine’s Day and such a special occasion, we likely would have left. Management needs to contact us directly to address this situation, because this experience did not reflect the level of professionalism or hospitality expected from an establishment of this caliber. Food was good but we drove 3 hours from Washington DC and this was not fair to us. I will revise this review after speaking to management.
• KK

  Kayla

  Feb 15, 2026
  1.0
  My husband and I along with another couple drove three hours to NYC to celebrate Valentine’s Day at this restaurant. We made our reservation two months in advance, so we were really looking forward to a smooth and welcoming experience. When we arrived, the restaurant was practically empty. Despite that, we were initially directed to sit downstairs near the old door that was constantly being opened and closed… not exactly the romantic setting you’d expect for a Valentine’s reservation made well in advance. We were told the upstairs was “full,” yet there were only about two tables seated upstairs at the time. That was very confusing and honestly disappointing. The initial interaction left us feeling uncomfortable. As the only Black group in the restaurant at that time, the situation unfortunately felt questionable and left us wondering whether we were being treated differently. I don’t make that statement lightly, but the contrast between what we were told and what we visibly saw made it difficult not to question the reasoning behind the seating decision. We ultimately stayed because we had driven so far, and we ended up spending nearly $500. While parts of the experience may have been fine, first impressions matter especially for a special occasion. For a reservation booked months in advance and at this price point, we expected transparency, hospitality, and better accommodation. I hope management takes this feedback seriously, because no guest should feel uncomfortable or misled when celebrating something special. I look forward to hearing from management.

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