Business Details
About
Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our New York ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
557 reviews
5 stars
303
4 stars
130
3 stars
45
2 stars
20
1 star
59
What are people saying?
AI-generated from recent customer reviews
Ice Cream Quality
Customers consistently praised the ice cream for its rich flavors and deliciousness, with many considering it some of the best in the world.
Pricing Concerns
Several reviews mentioned that the ice cream is expensive, with some feeling that the portion sizes do not justify the high prices.
Customer Service
Feedback on customer service was mixed; while some staff were described as friendly and helpful, others were noted for being rude or unaccommodating.
Location Experience
The Times Square location received comments about being small and crowded, which affected the overall experience for some customers.
Flavor Availability
Some customers expressed disappointment over the limited availability of certain flavors and the lack of tasting options.
- SCSheryl ChouNov 10, 20254.0位於紐約最熱鬧的 Times Square，Ben & Jerry’s 門市充滿繽紛歡樂氣息，無論是現挖冰淇淋的香氣，還是明亮可愛的裝潢，都讓人一踏進店裡就心情愉快。點了香草與 Half Baked 兩種口味，香草濃郁滑順、奶香自然；Half Baked 則融合布朗尼與餅乾麵糰，口感層次豐富、甜而不膩。坐在窗邊邊吃邊看街景，感受紐約特有的活力與節奏，是一種專屬於旅途的幸福時光。整體服務親切、環境乾淨，是想在時代廣場小歇片刻、品嚐甜點時的絕佳選擇。
- NNnoei noei noeiNov 7, 20255.0Cozzy place
- 3330kNov 2, 20255.0Half Baked is amazing 10/10.
- VNVon NeilsonOct 16, 20253.0Pretty good ice cream. Very very expensive expensive. While it's not worth what we paid, still was fun to swing by and toss money at a small scoop of oce cream. From wiki "Ben & Jerry's Homemade Holdings Inc., trading and commonly known as Ben & Jerry's, is an American company that manufactures ice cream, frozen yogurt, and sorbet. Founded in 1978 in Burlington, Vermont, the company went from a single ice cream parlor to a multinational brand over the course of a few decades. The company was sold in 2000 to the British multinational conglomerate Unilever but operates as an independent subsidiary. Its present-day headquarters is in South Burlington, Vermont, with its factory in Waterbury, Vermont."
- NPnusameikim PaceigloSep 25, 20251.0이렇게 못생긴 아이스크림 본적이 없어요 🤮🤮🤮🤮
Frequently Asked Questions About Ben & Jerry’s
What is the specialty of Ben & Jerry’s ice cream shop in New York?
Ben & Jerry’s offers euphoric flavors with chunks and swirls, served in freshly baked waffle cones, shakes, sundaes, and more, as originally served since 1978.
What are the operating hours of Ben & Jerry’s Times Square location?
The shop is open every day from 12:00 PM to 12:00 AM (midnight).
Does Ben & Jerry’s Times Square offer curbside pickup and delivery?
Yes, Ben & Jerry’s offers curbside pickup and same-day delivery services.
What payment options are accepted at Ben & Jerry’s in New York?
They accept American Express, Android Pay, Apple Pay, cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Where is Ben & Jerry’s located in New York City?
It is located at 200 West 44th Street, New York, NY 10036, USA, in Times Square.
Can I find Ben & Jerry’s menu and order online?
Yes, the menu and ordering options are available online at benjerry.com/timessquare/menu and order.benjerry.com/menu/timessquare.
What social media channels does Ben & Jerry’s Times Square use?
They are active on LinkedIn, Pinterest, TikTok, YouTube, and Facebook, with pages dedicated to their Times Square location.
Are families and LGBTQ+ customers welcomed at Ben & Jerry’s Times Square?
Yes, the shop welcomes families and LGBTQ+ customers and offers in-store shopping and curbside pickup without requiring appointments.
What nearby attractions can I visit when I come to Ben & Jerry’s Times Square?
You can visit the Broadway Theatre and Carolyn Rossi Copeland Productions nearby to enjoy top theatrical and musical performances before or after your ice cream visit.
How can nearby locations help me plan my visit to Ben & Jerry’s Times Square?
If arriving by transit, nearby places like the Broadway Theatre and Carmine’s Italian Restaurant help you easily locate the ice cream shop and enjoy meals or entertainment in the area.