Brand Certified
Ben & Jerry's
4.1(559 reviews)
Certified by Ben & Jerry's • Mar 01, 2026
Business Details
200 West 44th Street, New York, NY
10036, United States
Certified by Ben & Jerry's • Mar 01, 2026
(212) 933-4632
Certified by Ben & Jerry's • Mar 01, 2026
https://www.benjerry.com/timessquare
Certified by Ben & Jerry's • Mar 01, 2026
About
Certified by Ben & Jerry's • Mar 01, 2026
Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our New York ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Ben & Jerry's • Mar 01, 2026
Hours
Certified by Ben & Jerry's • Mar 01, 2026
Reviews
4.1
559 reviews
5 stars
305
4 stars
129
3 stars
45
2 stars
21
1 star
59
What are people saying?
AI-generated from recent customer reviews
Ice Cream Quality
Customers consistently praised the ice cream for its rich flavors and creamy texture, with many considering it some of the best in the world.
Customer Service
While many reviews highlighted friendly and helpful staff, there were also several complaints about poor service and unaccommodating attitudes.
Pricing
Several customers noted that the prices were high, with some feeling that the portion sizes did not justify the cost.
Location Experience
The Times Square location received mixed feedback, with some enjoying the vibrant atmosphere while others found it cramped and touristy.
- ELErick LalaFeb 21, 20265.0Pretty good ice cream. Very very expensive expensive. While it's not worth what we paid, still was fun to swing by and toss money at a small scoop of oce cream. From wiki "Ben & Jerry's Homemade Holdings Inc., trading and commonly known as Ben & Jerry's, is an American company that manufactures ice cream, frozen yogurt, and sorbet. Founded in 1978 in Burlington, Vermont, the company went from a single ice cream parlor to a multinational brand over the course of a few decades. The company was sold in 2000 to the British multinational conglomerate Unilever but operates as an independent subsidiary. Its present-day headquarters is in South Burlington, Vermont, with its factory in Waterbury, Vermont."
- BRBest RonFeb 8, 20262.0גלידה טובה לא מצויינת , מקום חמוד
- VSvikash Marketing problem solverJan 21, 20265.0great store
- CGChloe GioiaJan 14, 20265.0Ben and Jerry's=world's best ice cream!
- SCSheryl ChouNov 10, 20254.0位於紐約最熱鬧的 Times Square，Ben & Jerry’s 門市充滿繽紛歡樂氣息，無論是現挖冰淇淋的香氣，還是明亮可愛的裝潢，都讓人一踏進店裡就心情愉快。點了香草與 Half Baked 兩種口味，香草濃郁滑順、奶香自然；Half Baked 則融合布朗尼與餅乾麵糰，口感層次豐富、甜而不膩。坐在窗邊邊吃邊看街景，感受紐約特有的活力與節奏，是一種專屬於旅途的幸福時光。整體服務親切、環境乾淨，是想在時代廣場小歇片刻、品嚐甜點時的絕佳選擇。
Frequently Asked Questions About Ben & Jerry's
What is the specialty of Ben & Jerry’s ice cream shop in New York?
Ben & Jerry’s offers euphoric flavors with chunks and swirls, served in freshly baked waffle cones, shakes, sundaes, and more, as originally served since 1978.
What are the operating hours of Ben & Jerry’s Times Square location?
The shop is open every day from 12:00 PM to 12:00 AM (midnight).
Does Ben & Jerry’s Times Square offer curbside pickup and delivery?
Yes, Ben & Jerry’s offers curbside pickup and same-day delivery services.
What payment options are accepted at Ben & Jerry’s in New York?
They accept American Express, Android Pay, Apple Pay, cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Where is Ben & Jerry’s located in New York City?
It is located at 200 West 44th Street, New York, NY 10036, USA, in Times Square.
Can I find Ben & Jerry’s menu and order online?
Yes, the menu and ordering options are available online at benjerry.com/timessquare/menu and order.benjerry.com/menu/timessquare.
What social media channels does Ben & Jerry’s Times Square use?
They are active on LinkedIn, Pinterest, TikTok, YouTube, and Facebook, with pages dedicated to their Times Square location.
Are families and LGBTQ+ customers welcomed at Ben & Jerry’s Times Square?
Yes, the shop welcomes families and LGBTQ+ customers and offers in-store shopping and curbside pickup without requiring appointments.
What nearby attractions can I visit when I come to Ben & Jerry’s Times Square?
You can visit the Broadway Theatre and Carolyn Rossi Copeland Productions nearby to enjoy top theatrical and musical performances before or after your ice cream visit.
How can nearby locations help me plan my visit to Ben & Jerry’s Times Square?
If arriving by transit, nearby places like the Broadway Theatre and Carmine’s Italian Restaurant help you easily locate the ice cream shop and enjoy meals or entertainment in the area.
Brand Certified Facts from Ben & Jerry's
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