Ben & Jerry’s

4.3
338 reviews
Ben & Jerry's New York ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our New York ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • TakeoutAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Ben & Jerry’s
2722 Broadway, New York, NY
10025, United States

Hours

Reviews

4.3
338 reviews
5 stars
202
4 stars
77
3 stars
29
2 stars
10
1 star
20

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

Customers consistently praised the delicious flavors and quality of the ice cream.

Service Experience

Feedback on service was mixed; while some found staff friendly and helpful, others reported rude or impatient behavior.

Pricing Concerns

Many customers noted that the prices were high compared to grocery store options, leading to dissatisfaction.

Cleanliness and Atmosphere

The shop was generally described as clean, but some customers felt the atmosphere was unwelcoming.

Variety of Options

The shop offers a good selection of flavors, including vegan options, but some customers wished for more choices.
  • GG
    gunsbound
    Oct 18, 2025
    5.0
    I had a large strawberry swirl ice cream in a waffle cone. It's great. My buddy had a small vanilla ice cream. The ice cream scooper was really helpful and nice.
  • MC
    Martín Comas
    Sep 16, 2025
    5.0
    Qué rico helado... Solo le falta tener dulce de leche 😃 Excelentes sabores
  • TM
    Tomasz M.
    Aug 26, 2025
    5.0
    Great ice-creams.
  • LE
    Linda Elle
    Jul 18, 2025
    1.0
    Put ice cream in containers not meant to hold liquids so they spilled and literally arrived as melted mush after ordering on uber eats. This is supposed to be the banana split.
  • RK
    Rat Kou
    Jul 15, 2025
    5.0
    came here on a super hot day, and recieved incredibly thoughtful and great service - after i paid, i wasnt prompted to tip by the checkout screen - not that i mind tipping, but the level of service i recieved without expectation of a reward was really nice

Frequently Asked Questions About Ben & Jerry’s

What are the opening hours for Ben & Jerry’s ice cream shop in New York?

Ben & Jerry’s New York shop is open daily from 11:00 AM to 11:00 PM.

Does Ben & Jerry’s New York location offer delivery and pickup services?

Yes, they offer in-store pickup, curbside pickup, and no-contact delivery services.