Ben & Jerry’s

4.3
254 reviews
Ben & Jerry's New York ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our New York ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Requires appointmentNot available
  • DebitAvailable

Location

Ben & Jerry’s
30 Rockefeller Center, New York, NY
10020, United States

Hours

Reviews

4.3
254 reviews
5 stars
159
4 stars
50
3 stars
18
2 stars
9
1 star
18

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

Customers generally praised the ice cream for its delicious flavors and freshness, with many recommending specific flavors.

Pricing Concerns

Several reviews mentioned that the prices are considered high, with some feeling that the cost does not match the portion sizes.

Service Issues

Mixed feedback on service; while some customers appreciated the friendly staff, others reported rude behavior and slow service.

Cleanliness

There were complaints about cleanliness, with some customers noting unsanitary conditions in the store.

Location and Accessibility

The store's location is convenient for tourists, but some found it hard to find and noted the lack of seating.
  • FJ
    FRNZ JMNZ
    Jul 20, 2025
    5.0
    Nice!
  • GG
    gunsbound
    Jul 12, 2025
    5.0
    I had the strawberry swirl non dairy in a waffle cone. It was great. There was someone making new waffle cones. Small place.
  • BB
    baggo-mh
    Jun 27, 2025
    1.0
    I (from Europe) asked for 1 scoop of the cheesecake flavor in the smallest cone. When the scoop was in the cone I was informed that I would have to pay for two scoops since that is the minimum order. I asked for the second scoop to be put in a second cone for my son - or so I thought. Instead she put 2 scoops of Mango flavor in the cone for my son, who did not want any icecream in the first place. $22 Ripoff considering what I originally wanted. NEVER EVER AGAIN!
  • MS
    Michel Schmets
    Jun 12, 2025
    2.0
    Ice cream was good, but my god. Way too expensive. 25 bucks for 2 cones.. And then the machine asks for a tip on top of that?
  • SK
    Sandy Kepstein
    Jun 10, 2025
    5.0
    Wir haben drei Sorten probiert, die es bei uns in Deutschland nicht gibt. Alle drei waren super lecker!

Frequently Asked Questions About Ben & Jerry’s

Where is Ben & Jerry's ice cream shop located in New York?

Ben & Jerry's is located at 30 Rockefeller Center, Concourse Level, New York, NY 10020.

What are the opening hours of Ben & Jerry's at Rockefeller Center?

Ben & Jerry's is open daily from 11:00 AM to 10:00 PM.