Baskin-Robbins

3.7
14 reviews

About

Ice Cream ShopDessert ShopCake Maker
Visit your local Baskin-Robbins at 542 E 14th St, New York, NY — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
542 E 14th St, New York, NY
10009, United States

Hours

Reviews

3.7
14 reviews
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  • DO
    Danielle Ortega
    2 days ago
    5.0
    Nice staff at this location great customer service.
  • SB
    Sara Becker
    4 days ago
    1.0
    If I could give this place zero stars I would. First time and last time. The shakes I got were watery and flavorless. The cup had a crack down the side. They were not blended and the ice separated from the milk.
  • VV
    Vishal
    Sep 23, 2025
    2.0
    What I received didn’t match what I ordered, and unfortunately, the staff didn’t seem to acknowledge the difference. To make matters worse, Baskin Robbins’ customer support was unreachable—their website wouldn’t let me submit a request. Since it was a last-minute order and I’d traveled to pick it up, I went ahead with it. Giving 2 stars because the taste was not bad.
  • HM
    Heath Morgan
    Sep 8, 2023
    2.0
    Bad service. Freezer is broken - everything is melted.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.