Business Details
178 8th Ave, New York, NY
10011, United States
Certified by 16 Handles • Feb 15, 2026
(212) 627-2808
Certified by 16 Handles • Feb 15, 2026
https://locations.16handles.com/16-handles-29d33a675035
Certified by 16 Handles • Feb 15, 2026
About
Certified by 16 Handles • Feb 15, 2026
Ice Cream Shop16 Handles
16 Handles is a dessert shop offering a rotating menu of Artisan frozen yogurt, ice cream, vegan soft serve, and other treats plus an endless toppings bar.
Location
Certified by 16 Handles • Feb 15, 2026
Hours
Certified by 16 Handles • Feb 15, 2026
Reviews
4.1
476 reviews
5 stars
253
4 stars
106
3 stars
52
2 stars
20
1 star
45
What are people saying?
AI-generated from recent customer reviews
Quality Issues
Several customers reported that the frozen yogurt was icy, not creamy, and some flavors tasted off or spoiled.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the store, with reports of dirty machines and sticky floors.
Customer Service
There were numerous complaints about unfriendly or unprofessional staff, with some customers feeling ignored or disrespected.
Pricing
Many customers found the prices to be excessively high for the quality of the products offered.
Flavor Variety
While some customers appreciated the variety of flavors and toppings, others noted that many flavors were often out of stock.
- EWEddie WunderlichNov 21, 20255.0Okay Fro YO! Perfect snack for a stroll through chelsea! Frozen yogurt is a great dessert substitution instead of heavy ice cream or gelato. Personally I love their mint chocolate chip and peanut butter fro yo with car-rob chips.
- JHjoeiry hernandezOct 11, 20255.0I love this place
- NPNewmark Digital PresentationsOct 9, 20255.0superior frozen yogurt shop for non-dairy options and amazing toppings.
- KCKyle CaesarSep 4, 20255.0Ice cream and Yogurt are both tasty, it has lactose free options also and great toppings
- FNF NadiraApr 20, 20235.0Well priced but try to go earlier on in the day as several flavors were not available, despite this, great alternatives.
Brand Certified Facts from 16 Handles
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Certified February 15, 2026Yext Knowledge Graph
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