Business Details
About
Ice Cream Shop
16 Handles is a dessert shop offering a rotating menu of Artisan frozen yogurt, ice cream, vegan soft serve, and other treats plus an endless toppings bar.
Location
Hours
Reviews
4.1
477 reviews
5 stars
253
4 stars
107
3 stars
52
2 stars
20
1 star
45
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers reported issues with cleanliness, including dirty machines and sticky floors.
Customer Service
Feedback on staff was mixed; some praised friendly service while others reported rudeness and unprofessional behavior.
Product Quality
Several reviews mentioned dissatisfaction with the quality of frozen yogurt, describing it as icy or not creamy enough.
Variety and Availability
Customers appreciated the variety of flavors and toppings, but many noted that certain flavors were often unavailable.
Pricing
Many reviews indicated that prices were considered high for the quality and quantity of the products offered.
- EWEddie Wunderlich3 days ago5.0Okay Fro YO! Perfect snack for a stroll through chelsea! Frozen yogurt is a great dessert substitution instead of heavy ice cream or gelato. Personally I love their mint chocolate chip and peanut butter fro yo with car-rob chips.
- JHjoeiry hernandezOct 11, 20255.0I love this place
- NPNewmark Digital PresentationsOct 9, 20255.0superior frozen yogurt shop for non-dairy options and amazing toppings.
- KCKyle CaesarSep 4, 20255.0Ice cream and Yogurt are both tasty, it has lactose free options also and great toppings
- KKKailynAug 8, 20253.0There's was 2 young gentlemen, the food station was dirty and their were just on there on there phone.
Frequently Asked Questions About 16 Handles
What type of desserts does 16 Handles in Chelsea offer?
16 Handles offers a rotating menu of artisan frozen yogurt, ice cream, vegan soft serve, and other treats plus an endless toppings bar.
Where is the 16 Handles location in Chelsea?
It is located at 178 8th Ave, New York, NY 10011, United States.
What are the opening hours for 16 Handles in Chelsea?
16 Handles is open from 12:00 PM to 10:00 PM Monday to Wednesday and Sunday, and from 12:00 PM to 11:00 PM Thursday to Saturday.
How can I place an order online from 16 Handles in Chelsea?
You can order online at https://orders.16handles.com/order-type.
What payment methods are accepted at 16 Handles Chelsea?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact 16 Handles in Chelsea directly?
You can call them at +1 212-627-2808 or email at chelsea@16handles.com.
Does 16 Handles Chelsea have a loyalty program or special offers?
Yes, you can download their app from https://order.16handles.com/location/Chelsea to earn free frozen yogurt.
What are some nearby dining options to 16 Handles Chelsea?
Nearby restaurants include Rocking Horse Cafe (Mexican), Zizi (Mediterranean/Middle Eastern), Heartwood (American), Donatella (Italian), and Bareburger (Burgers).
Are there bars or cocktail lounges near 16 Handles in Chelsea?
Yes, nearby options include Bar Bonobo, Adelaides Salon, Jungle Bird, Dbar, Crown Alley, and El Cid tapas bar.
Can I combine a visit to 16 Handles Chelsea with shopping or other services nearby?
Absolutely, nearby options include AT&T Store for electronics, Native Ken for eyewear, KAMIYA hair salon, and clothing stores like Mardana and American Apparel.