Certified by Chipotle Mexican Grill • Apr 12, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
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TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Apr 12, 2026
Certified by Chipotle Mexican Grill • Apr 12, 2026
Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM
Reviews
3.6
1,101 reviews
5 stars
461
4 stars
232
3 stars
113
2 stars
76
1 star
219
EN
Eric Nelson
Apr 6, 2026
2.0
Staff members are rude, sloppy, and they communicate poorly. Portions are meager. Piles of trash were on the floor by the exit door. Spend your money elsewhere.
MM
Michael Mittelman
Mar 24, 2026
1.0
Always bad workers here, bad attitude, don’t come to serve you food from the back… repeatedly bad experiences. Came by now at 10:47pm and they already locked the door (they don’t close until 11pm).
GS
Gordana Savic
Mar 22, 2026
1.0
Very bad policy at this Chipotle location. It appears that some items are available for online customers only. A fresh batch of fajita vegetables was delivered to the online section of this store but could not be used for walk-in customers, even though these customers watched as the freshly-made vegetables arrived, only to be told that they could not have any because they are for online orders only. What???? Very stupid policy.
AJ
Aeria J.
Mar 22, 2026
2.0
Unfortunately, I have to leave this review every time I come to this location everybody looks miserable sad like they don’t wanna be there and when making the food they don’t put no love into it. They just slap it together. I asked for light sour cream and she just slaps it on there. I got two veggie tacos and they still charge me three dollars for guacamole on the side which that’s not the policy but I’m not gonna argue over three dollars but it’s just the principal cause I get the same thing every time I come to chipotle and it’s just some unfortunate that people in a customer service environment are miserable. I don’t want anybody with attitude and miserable making my food so therefore I don’t wanna come back to this location.
LO
Leanna Overbeck
Mar 8, 2026
1.0
Lazy workers and terrible customer service. Actually the worst. Man making my meal refused to give me any of the ingredients i asked for in my bowl because they were “out”. I asked if they would make more and he said no. It is 7:00 PM you can make some damn rice or chicken when you don’t close for hours. They refilled all the stuff I requested as soon as he scooped my food for me, so I had to get a meal that they could’ve easily accommodated for. Also had all the stuff for it in the to-go order section. Literally yall suck
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill on the Upper West Side?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located on the Upper West Side?
It is located at 269 Amsterdam Ave, New York, NY 10023, across from the 72nd St 1,2,3 Train Stop.
Does Chipotle Mexican Grill offer delivery or pickup services?
Yes, Chipotle provides both in-store pickup and delivery services.
How can I place an online order for Chipotle Mexican Grill?
You can order online through their website at https://order.chipotle.com/ or via their app available at https://apps.apple.com/us/app/chipotle/id327228455.
What type of cuisine does Chipotle Mexican Grill serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads focusing on responsibly sourced, real ingredients.
Does Chipotle Mexican Grill accept credit cards?
Yes, Chipotle accepts credit cards and also offers gift cards.
Is Chipotle Mexican Grill welcoming to LGBTQ customers?
Yes, Chipotle Mexican Grill is LGBTQ-friendly.
What nearby transit options are available for reaching Chipotle at 269 Amsterdam Ave?
The Chipotle is conveniently located across from the 72nd St 1,2,3 Train Stop and near the MTA Bus Stop serving routes M7, M11, and BxM2.
What nearby dining options are around Chipotle Mexican Grill on the Upper West Side?
Which nearby places could I visit after dining at Chipotle on the Upper West Side?
You might consider visiting Le Jolie Nail Studio for beauty treatments, Amsterdam Wine Co. for wine or tobacco shopping, or the Giulio Gari Foundation for cultural activities.
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