Chicken Guy!

Reviews

• NC

  Neica Charles

  Nov 16, 2025
  1.0
  My experience at Chicken Guy NYC was awful. As soon as I walked in and asked where the bathroom was, the employee at the front gave me a rude attitude and acted like I wasn’t a customer, even though I was clearly about to order. He kept giving attitude and dirty looks the whole time. The place was understaffed, and he wouldn’t even wipe tables unless asked. I arrived at 4:19 PM and didn’t get my food until 5:10 PM. A simple mac and cheese chicken sandwich should not take almost an hour. A lot of customers were complaining and asking for refunds. When we went up to ask about our order, he suddenly claimed he had called us — but my friend was standing right there the whole time and heard nothing. The food was cold, and my friend didn’t even get her order. He said he would make it, then clocked out and left. The staff in the back were moving slow, talking, and not taking anything seriously. Online reviews say this place is great, but that’s not what I experienced at all. I’m disappointed and won’t be returning
• GK

  Ginger Knight

  Nov 15, 2025
  1.0
  I had this for the first time and it is the worst chicken sandwich that I've ever had. The toppings, the chicken doesn't even taste like chicken, everything is just salty, no flavors except for peeks of a sweet sauce, other than that it was just all around a bad food experience One of the worst I've had. Chicken has officially been disrespected. Truly when you walk into a chicken spot that says chicken guy! You're expecting some of the best tasting chicken you've ever had. But it's truly the worst
• MV

  Michael Valentine

  Nov 14, 2025
  2.0
  Was just walking by and noticed this place, we watch Guy all the time and decided to stop in and try it. On paper, everything looks and sounds good. In reality, not so much. I wouldn’t say it was bad but super mediocre. We have way better chicken places in the city. The best thing about this place is the space, it’s a big restaurant with decent amount of seating. We ordered the Calabrian hot honey combo and the buffalo mac n cheese sandwich. Honestly I could make both better at home and I’m no chef. The chicken wasn’t moist and the sauce was a let down. All I tasted was hot sauce. The Mac and cheese tastes very basic. Also they were cheap with the fries. Go down the block to Five Guys and they’ll show you how to add fries to an order. We also got two shakes, also very mediocre. The ice cream tastes like the cheap buckets you buy at the supermarket for birthday parties. When you open a place like this near Times Square, it needs to be a place that stands out and makes people want to come back for the food. I have no reason to come back. Nothing impressive. Nothing exciting.
• PL

  Paul Leite

  Nov 12, 2025
  1.0
  Stopped in here the first time before a show on Saturday. The kiosk for ordering wasn’t working. There was nobody at the register until a cook came from the back with an attitude to run the register without even removing their gloves. There was only one person making the food. The food was not good and had absolutely no flavor. Took over 15 mins to get my order. Definitely won’t be back here again
• JJ

  Jonny

  Nov 12, 2025
  1.0
  There is no WAY guy would allow his name to be used for this place... Horrible food quality, atmosphere is that of a closing business. Kiosk didnt work, they had to go next door to another restaurant to get forks for another customer.... The chicken is obviously cooked in dirty oil. Tasted horrendous and looked worse. Incredibly disappointed.

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