Chicken RestaurantSandwich RestaurantTake Out Restaurant
Get ready for a trip to Flavortown at Chicken Guy! Hand-pounded and breaded fresh each day, Chicken Guy! Serves up delicious and juicy tenders that can be paired house-made sauces. Menu features a selection of hand-crafted sandwiches, served with either crispy-fried or grilled chicken tenders. Created by Guy Fieri, the Boss of Sauce himself, you can choose from Guy's Favorites, Classics and Hot 'N' Spicy for the adventurous! Menu includes salads & kid-friendly options. Be sure to try our sides - tasty fries, fried pickles, Mac Daddy Mac n' Cheese & loaded fries smothered in Super Melty Cheese (SMC)! Chicken Guy!
Customers frequently reported long wait times and poor service, with many expressing frustration over understaffing and unhelpful staff.
Food Quality
While some customers enjoyed the chicken and sauces, many criticized the food for being bland, overcooked, or not meeting expectations compared to other locations.
Staff Performance
Certain staff members received praise for their friendliness and helpfulness, particularly Anthony and Dani, but there were also complaints about rude behavior from others.
Atmosphere
The restaurant's atmosphere was generally described as trendy and clean, but some customers noted issues with the layout and temperature.
ES
Eddie S.
Jan 3, 2026
4.0
During our journey we decided to stop and grab a bite to eat. On our way to another restaurant we noticed Chicken Guy and figured to give the spot a try. Especially after seeing so many of Guy Fieri’s shows. Gotta say we were impressed with the food especially in a tourist trap like Times Square. Skeptical at what we wee gonna get, but the food was really delicious. And the price was on point. We got the $9.99 special. A chicken burger, fries and a drink. Definitely a good place to eat when in the area. Hopefully it will as good as next time.
PC
Paloma Cortés
Dec 31, 2025
1.0
Muy mala experiencia acabo de pasar hoy 31 de diciembre del 2025 en Chicken guy de Time squar. COMPRÉ LOS BOLETOS POR BALL DROP. Vine a pasar fin de año con mi hijo porque me recomendaron el lugar; soy mexicana y en todo momento se mostraron racistas conmigo y mi hijo. La reservación no costó nada barata para haber pasado tan mal rato, principalmente con la comida… todos en las mesas de dos personas con sus platillos y nosotros tuvimos que esperar casi 15 minutos más para que trajeran nuestro plato… éramos de la mesa de en medio y a todos les sirvieron menos a nosotros. La mesera en ningún momento volvió a preguntar si necesitábamos algo de beber ni nada por el estilo, pero a las mesas de los gringos de nuestros lados siempre fue atenta. Malísima experiencia; Última vez que yo piso ese lugar. NO LO RECOMIENDO. Menos para pasar fin de año. Primera y última vez.
KM
Koby Mercy
Dec 30, 2025
1.0
Normally I don't write reviews but today I'm making an exception. The order took forever,and a day to arrive. They got my order wrong TWICE. First they forgot the mac & cheese, give me the wrong tenders. They took back and give me the wrong tenders again. I could forgive everything it was pack inside, but it was EMPTY at 6pm on a week day. Overall it was a disappointing experience.
SS
SK
Dec 18, 2025
5.0
I just had the chicken strips and a side of cole slaw. I also had the buffalo sauce and the chipotle ranch sauce I believe it was called. I think Guy should remove the slogan boss of the sauce for New York and New Yorkers. I think we New Yorkers will agree that you have some competition when it comes to the sauce. Chicken was good though. Cole slaw a little too wet. I like mine a little on the dry side. Overall I was satisfied. I had my chicken to go and the box was wet when I got back to work most likely due to the sweat from the chicken.
WS
Willy Stevenson
Dec 15, 2025
1.0
I love chicken guy through and through and have been to the Orlando location and the Pittsburgh one (before it closed) and think it is one of the best chicken joints around. When I was in New York, I thought I should stop at the local chicken guy. When we got our food, the staff told us that they didn’t have the sauces and just gave us like 5 special sauce and 5 buttermilk ranch which were good but not at all what we ordered. Then we realized, our chicken and fries weren’t actually seasoned and tasted very bland. Overall it was okay but really doesn’t compare to other locations. (Also they took my sweet and sour and I will never forgive them for that)
Chicken Guy! is located at 136 W 42nd St, Suite CG, New York City, NY 10036, USA.
What are the opening hours for Chicken Guy! during weekdays?
Chicken Guy! is open from 11:00 AM to 9:00 PM Monday through Thursday, and from 11:00 AM to 10:00 PM on Friday.
Does Chicken Guy! offer take-out or to-go orders?
Yes, Chicken Guy! offers take-out and to-go orders for your convenience.
What types of dishes and specialties can I expect at Chicken Guy!?
You can enjoy hand-breaded chicken tenders, hand-crafted sandwiches with crispy-fried or grilled chicken, house-made sauces, salads, kid-friendly options, and sides like fries, fried pickles, Mac Daddy Mac n' Cheese, and loaded fries with Super Melty Cheese.
Who created Chicken Guy! and what is its theme?
Chicken Guy! was created by Guy Fieri, known as the Boss of Sauce, and the restaurant offers a bold Flavortown experience.
What payment options are accepted at Chicken Guy!?
Chicken Guy! accepts American Express, MasterCard, Visa, and cash as payment options.
Is Chicken Guy! kid-friendly and suitable for families?
Yes, Chicken Guy! offers kid-friendly dining options with a dedicated kids menu.
What are some nearby hotels where I can stay if I plan to visit Chicken Guy!?
Near Chicken Guy!, you can find hotels such as Hotel NY, which also has a casino, and the Hilton Garden Inn New York/Times Square Central for convenient accommodation options.
Are there any nearby entertainment venues close to Chicken Guy!?
Yes, The Broadway Team theatre is nearby, along with Planet Hollywood restaurant, providing options for entertainment and dining before or after your meal at Chicken Guy!.
How can nearby transit options help me reach Chicken Guy! easily?
The 42nd St. Connection - MTA walkway between Times Square shuttle track and 42nd St., Bryant Park B/D/F/M platform is close to Chicken Guy!, making it easy to reach by public transportation when visiting.