Numerous customers reported extremely slow service, with long wait times in the drive-thru and at the counter, often exceeding 20-30 minutes.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items, incorrect food, and poor handling of special requests.
Staff Attitude
Several customers experienced rude or unprofessional behavior from staff, including dismissive attitudes and lack of acknowledgment during service.
Food Quality
While some customers enjoyed the food, many reported issues with food quality, such as cold items, incorrect preparation, and poor portion sizes.
Cleanliness and Atmosphere
A few reviews praised the cleanliness and atmosphere of the location, noting it as a positive aspect amidst the service issues.
BD
Brian Decker
2 days ago
1.0
I have Been to this location only a handful of times and have had a terrible experience every time! Was last there about a week ago and waited in the drive through for 20 minutes with 2 cars ahead of me then got my food which was stone cold and terrible! I will never go to this location again! Service and food quality very poor and they cost more then newburgh and Middletown location. Every other location I have been to has always been great and got hot food and drive through always fast but this location they are in another time zone and don't care and can't get anything right!
TF
Tomas Flores
Jan 11, 2026
1.0
I really wish I could give this place zero stars the never have food and online it says they close at 1am and they already closed by 12am
QM
Qetevan Maisuradze
Jan 8, 2026
1.0
Im Doordash driver and, waiting for 30 minutes while people are coming and going, worst merchant while dashing around the orange county NY, waste of time
EM
Emilio Mancebo
Dec 27, 2025
5.0
It's fast food, it's what it is. The team is always busy, and still the service is always good, professional. The place is clean and quiet.
JB
Jessica Bencosme
Dec 17, 2025
1.0
Food was incorrect, was charged extra but never received supreme tacos. The girl at the window who was ringing under “Brian V” was beyond rude, doesn't greet you, pretty much tossed the bag out the window and slammed the window shut mid sentence of me asking for sauce. Then sat there staring out the window and I had to wait until she reopened it while we had a staring contest… only to ask for sauce that she never asked if I wanted and no have a good night but did slam the window shut again. I could only laugh how rude this employee is. I called store to complain about my food missing what I paid for and the girl was very argumentative as to my order being correct when in-fact it wasn't. Then hung up on me. I called back and actually spoke with Brian V who would not provide the girls name so I can let corporate know and states there is no manager on duty. 12/17/25 9:01pm my husband came here the other day with my daughter prior to this and my daughter states she was like this too at this visit, very rude.
What are the general operating hours of Taco Bell at 376 Windsor Highway, New Windsor?
Taco Bell is open from 8:00 AM to midnight Monday, Tuesday, Sunday; 10:00 AM to midnight Wednesday; and 8:00 AM to 1:00 AM Thursday through Saturday.
Does this Taco Bell location offer drive-through service, and what are its hours?
Yes, the drive-through is available with hours matching the main restaurant: 8:00 AM to midnight Monday, Tuesday, Sunday; 10:00 AM to midnight Wednesday; and 8:00 AM to 1:00 AM Thursday through Saturday.
What payment methods are accepted at Taco Bell in New Windsor?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I order food online from this Taco Bell location?
Yes, you can order online to skip the line. Visit their website at https://www.tacobell.com/food?store=037085 for orders.
Does this Taco Bell offer dine-in, takeout, delivery, and drive-through options?
Yes, this location serves dine-in, takeout, delivery, and has a drive-through service available.
Where is Taco Bell located in New Windsor?
It is located at 376 Windsor Highway, New Windsor, NY 12553, USA.
Are there other fast food restaurants near Taco Bell at 376 Windsor Highway?
Yes, Burger King is a nearby fast food option where you can enjoy burgers and quick meals.
What dining options are near Taco Bell if I'm looking for Asian cuisine?
Nearby Asian dining includes Osaka, Chopstick Asian Bistro, and QQ Asian Bistro, offering sushi and other Asian dishes to enjoy before or after your Taco Bell visit.
What other services can I find close to Taco Bell on Windsor Highway?
Close by you'll find Windsor Dental Center and New Windsor Dental for dental care, and Lee Nails and Hairarts for beauty salon services.
How can nearby businesses like Burger King and Taco Bell complement each other for customers in New Windsor?
If you're craving different fast food styles, you can visit Taco Bell for Mexican fare and Burger King for burgers, both conveniently close to one another on Windsor Highway, offering variety without long travel times.
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